Hello everyone,
Greeting from Zoho Creator! We're excited to announce that we'll be rolling out significant backend updates to Zoho Creator's built-in connectors to enhance security by following the latest frameworks. The existing version of some of the connectors associated with your connections are going to be deprecated, so you'll need to upgrade each of them to the latest version of the connector. We believe these upgrades are a crucial step in maintaining the highest standards of security and performance.
What is changing?
Forte Connector
Forte has informed us that the current backend integrations connecting Zoho Creator with Forte will be deprecated. They plan to adopt a more advanced, PCI-compliant system that offers enhanced security. To meet this requirement, we're rolling out a newer version of the Forte connector in Creator. If you've already configured a Forte connection, you'll need to manually update it to the new version by following the steps listed below:
How to update
For C6 users:
- Navigate to Connections under Microservices.
- Click the Forte connection.
- Next, on the Connection details page, click Update Connection. A confirmation pop-up will be displayed, and upon clicking Update and Authorize, a second pop-up will appear for you to enter the new authorization fields. Once finished, your Forte connector in Zoho Creator will be updated to the new version.
For C5 users:
- Navigate to Connections under Account Setup.
- Click on the three dots (...) within the Forte card. In the dropdown, click Update Connection.
A confirmation pop-up will be displayed, and upon clicking Update and Authorize, a second pop-up will appear for you to enter the new authorization fields. Once finished, your Forte connector in Zoho Creator will be updateed to the new version.
Timeline
For users with existing Forte connections, the deadline to update to the new version will be September 30, 2024.[Note: Extended till 30-Nov-2024] If you fail to update, any existing authorized connections will no longer process transactions after the specified date. We strongly urge all users who have an existing Forte connection to update to the new version before the deadline to avoid any potential disruptions.
Beginning today, 20-Sep-2024, any new Forte connection created will automatically be in the new version.
PayPal connector
The existing version operates on a basic authentication model provided by Paypal. To enhance security, we're moving to the new version, based on OAuth authentication. By transitioning to OAuth authentication, we're ensuring the highest level of data protection for connections between PayPal and Zoho Creator.
How to migrate
For C6 users:
- Navigate to Connections under Microservices.
- Click the PayPal connection.
- Next, on the Connection details page, click Update Connection. A confirmation pop-up will be displayed, and upon clicking Update and Authorize, you'll be redirected to the PayPal authentication page, where you'll need to provide your credentials. Once finished, your PayPal connector in Zoho Creator will be upgraded to the new version.
For C5 users:
- Navigate to Connections under Account Setup.
- Click on the three dots (...) within the PayPal card. In the dropdown, click Update Connection. A confirmation pop-up will be displayed, and upon clicking Update and Authorize, you'll be redirected to the PayPal authentication page, where you'll need to provide your credentials. Once finished, your PayPal connector in Zoho Creator will be upgraded to the new version.
Timeline
Existing PayPal connections will remain on the old version until manually updated by following the steps provided above. The old PayPal connections will be fully deprecated at a later date, based on relevant communications we receive from PayPal. We strongly urge users with existing PayPal connections to update them as soon as possible to avoid any disruptions.
Note: Any user who creates a PayPal connection for the first time after 26-Sep-2024 will automatically be on the new version. The update is only required for users with existing PayPal connections.
Payflow Pro and Payments Pro deprecation
On a related note, we'd like to inform you that PayPal's Payflow Pro and Payments Pro gateways are slated for full deprecation. While PayPal has not yet specified a sunset date, transactions will persist until further notice. Creation of new Payments Pro and Payflow Pro connections will no longer be allowed. However, existing connections based on these two connectors will continue to function until further notice.
Soft deprecation of connectors
We have also rolled out new versions of the following connectors. Any new connection you create for these services will automatically be in the latest version. However, existing connections created with these older versions will undergo soft deprecation, and we'll provide you with the option to update them at a later date.
- ActiveCampaign
- ActiveTrail
- BigCommerce
- ConvertKit
- Copper
- Expensify
- EZOfficeInventory
- Forecast
- Jira Cloud
- Lucid Meetings
- Moosend
- Salesmate
- Streak
- Teamwork Desk
- Teamwork Projects
- Toggl Track
- Zoho Analytics
- Zoho Assist
- Zoho Books
- Zoho People
- Zoho Projects
- Zoho Sheet
To verify if any of your connections have been created using the older version, please navigate to Microservices -> Connections and check for a warning icon in the top-right corner of the affected connections.
Updated: Sep 03, 2025
We have begun rolling out backend changes to the NetSuite, Workday Human Capital Management, and Workday Financial Management connectors as of September 3, 2025. Once these changes are complete, you will need to migrate your existing connections for these services. An 'Upgrade to new version' option will appear and on clicking you would need to reauthorize your connection.
Additionally, please note that any new connections for these services created after this date will automatically use the new version. In the new version, only the Client ID and Client Secret are required to set up the connection.
Our goal is to make this transition as smooth and hassle-free as possible. If you have any questions or need assistance, don't hesitate to reach out to us.
Regards,
The Zoho Creator Team
Recent Topics
Cross-application Deluge calls fail when application link name starts with a number
I encountered an issue when calling a custom function in another Zoho Creator application within the same account. The target application’s URL/application link name began with a number, similar to: 27_example_application The following cross-application
prefill_data for Creator + Merge & Sign
Hello, Is there an option to use prefill_data for signer fields from creator? I see the option for CRM but it will not work with creator? I have tried passing the value in the signer data, and that also does not work. Alternatively, is there a way to
Announcing the new SKILL.md for Zoho CRM and the updated OAS repository!
We are introducing a new zoho-crm skill to make working with Zoho CRM Developer tools (like APIs, functions, widgets, client scripts, queries etc) easier and faster, with the help of AI in your preferred AI harness like Claude Code, Codex, Cursor, VSCode
Kaizen #258 - Getting Started with zoho-crm SKILL.md
Howdy tech wizards, Welcome to a fresh week of Kaizen. This week, we are taking a look at the zoho-crm SKILL.md, an Agent Skill designed to help AI coding agents work with Zoho CRM’s developer capabilities. What is zoho-crm SKILL.md? The zoho-crm skill
Support Required for Integrating Zoho SalesIQ in Flutter Web
Hi Team, I have developed a Flutter application and I am currently using the salesiq_mobilisten: ^6.5.4 package. As per the package documentation ( https://pub.dev/packages/salesiq_mobilisten ), it supports only Android and iOS, and it is working fine
Books is extremely slow again today !
Everything is running slowly even with 500mb connection speed
MCP for Zoho Sign is not working
I'm using the mcp builder at mcp.zoho.com and selected Zoho Sign. I have created it 4 different times but my other mcp servers are working. However, mcp for zoho sign WILL NOT WORK. It throws a 400 error. I've checked everything. I tried with both Grok
Automate Credit Card Surcharge
Is there a way to create an automation that will add a 3.0% credit card surcharge to a subscription whenever a customer pays via credit card?
How to charge Convenience fee OR payment gateway charges to the end client who is paying the invoice?
Hello, I am creating this topic after having discussions with various sets of users and have understood that with people moving more and more to digital payments, it is important for the client to enable the "Convenience fee" kind of scenario. I have
How to add a fee based on payment method
I currently accept both ACH payments and credit card. I want to add a 3% fee to a number of my subscription plans if the customer chooses to use a credit card (and not ACH/checking). How do I do this? Is there an in-built feature, or would i have to create
Automating CRM backup storage?
Hi there, We've recently set up automatic backups for our Zoho CRM account. We were hoping that the backup functionality would not require any manual work on our end, but it seems that we are always required to download the backups ourselves, store them,
Zoho Inventory - Profit Margin Feature - Allow Users to Set Default Cost Price Calculation Method
Hi Zoho Inventory Team, I'm working with an automotive parts distributor using Zoho Inventory. They have expressed frustration about having to change the Cost Price Method on every line item they add from the defult "Inventory Valuation Method" to "Item
OpenAI Is Moving to the Responses API: Here's What It Means for SalesIQ
OpenAI has deprecated its Assistants API and is moving to the Responses API. If you're using OpenAI Assistants with SalesIQ, you may be wondering if you need to make any changes to your existing setup. You don't. SalesIQ has already taken care of the
Deprecation Notice: OpenAI Assistants API will be shut down on August 26, 2026
I recieved this email from openAI what does it means for us that are using the integration and what should we do? Earlier this year, we shared our plan to deprecate the Assistants API once the Responses API reached feature parity. With the launch of Conversations,
Payment for product renewal
Good morning, I am requesting your kind assistance to renew my subscription because when I try to make the payment I get this way
All new Address Field in Zoho CRM: maintain structured and accurate address inputs
Availability Update: 29 September 2025: It's currently available for all new sign-ups and for existing Zoho CRM orgs which are in the Professional edition exclusively for IN DC users. 2 March 2026: Available to users in all DCs except US and EU DC. 24
API - Available Stock Definitions
Okay, Zoho team... your copywriters fell down on the job for this one :) I think these warrant a bit more explanation as to what they include and what they don't.
Feature Request: Add Sort by Cell Color and Text Color functionality
Hello Zoho Sheet Development Team, I am writing to suggest a feature enhancement for Zoho Sheet. Currently, the platform supports "Filter by Color," which is incredibly useful. However, there is no native option to "Sort by Color" (by cell fill or text
Zoho Creator to Zoho Writer for prefilled documents...
In response to the question about connecting Zoho Creator to Zoho Writer for prefilled documents, I wanted to share a working implementation that demonstrates how to use the record_id parameter with the Zoho Writer Merge API. This allows Writer to automatically
Calendar Year View?
Is there a way I can view the calendar in year view? Maybe create a page with a view like this?
Razorpay + Zoho Billing + Zoho Books Integration
Please help us set up this integration.
Proyecto SII
Buenas tardes amigos de zoho. en mi empresa vamos a implementar el proyecto de emisión de facturas SII pero para poder hacerlo hay que subir un xml, estoy intentando automatizar este proceso pero no se como convertir la factura que retorna books a xml
Automate Workflows at the Subform Level
Hello, Enterprise Support Community! We are excited to introduce an enhancement to Workflow Rules that gives you more control over automation within your records. Previously, Workflow Rules could only be configured at the module level, which meant changes
Custom module - change from autonumber to name
I fear I know the answer to this already, but thought I'd ask the question. I created a custom module and instead of having a name as being the primary field, I changed it to an auto-number. I didn't realise that all searches would only show this reference.
What is wrong with this sendmail message?
I keep getting improper statement errors on the message, but I cannot see a problem. Also, if the message is much longer the whole message turns black instead of being coloured yellow, red and blue. client = Clients[ID == input.Client_Lookup]; sendmail
sales IQ issue on website
i integrated the zoho sales IQ code on the website but it is comming in distroted form i am sharing the screenshot below the website is bulit in wix platform
Zoho Creator - Install app from Gallery takes too long
I'm trying to install the 'Volunteer Portal' from the app Gallery of Zoho Creator. It has been busy installing the app for over 2 hours now. It might be okay, but how long is something like that supposed to take? I never installed anything from that Gallery
Automate customer follow-ups with Sequences in Bigin
Greetings, We hope you're all doing well! We're happy to announce a new feature that we've added to Bigin. Following up with every lead at the right time can be challenging, especially when your team is managing multiple conversations across emails, calls,
How can I load a network into the cliq desktop app?
I have both the standard cliq log in for my org and I am part of a cliq network. In the browser I can choose which I log in to. However, in teh desktop app if I log in it will alwasy load my org's cliq. Can I switch this to the network I have create
4.7.500 Server busy. Please try again later from [136.143.188.52]. (S77719) [SJ1PEPF00001CE2.namprd05.prod.outlook.com 2026-09-04T11:42:24.261Z 08DF0918255760D6]
4.7.500 Server busy. Please try again later from [136.143.188.52]. (S77719) [SJ1PEPF00001CE2.namprd05.prod.outlook.com 2026-09-04T11:42:24.261Z 08DF0918255760D6]
Set Up Google Tag Manager for Your Zoho Recruit Career Site
Understanding how candidates interact with your career site can help you improve their experience and make better decisions about your recruitment process. With the new Google Tag Manager (GTM) integration in Zoho Recruit, you can connect your career
Gmail users think they've replied to invite when they havent.
Hi, I think there's an issue when inviting gmail users to a zoho calendar event. Basically, when an invite from zoho calendar is received by a gmail user, gmail has this functionality where it will render "yes/no/maybe" buttons that, when clicked, they
Translated country names in Address field not sorted alphabetically
Hello. I have a form with an address field that includes the country dropdown. The primary form language is English (as is the Zoho Forms account language). The form has been translated into German from the form's Settings > Translation functionality.
Zoho Commerce Microstore to bypass customer portal on spesific items
Hi everyone, I’m currently testing the Microstore feature in Zoho Commerce and trying to understand how it behaves with access restrictions. My goal is the following: Even though the customer portal is enabled (and the main store requires users to sign
Calendar Attachments in iOS Mail App
It appears that viewing or accessing attachments to a calendar event is not possible in the iOS mail app. Is this correct? The ability to view calendar attachments in the mobile app is vital for me. Is this just a setting I'm missing somewhere?
Zoho Desk API modifiedTimeRange returns HTTP 500 around 2026-03-08T02:00:00.000Z
Hello Zoho Support Team, We are experiencing a reproducible HTTP 500 Internal Server Error when querying the Zoho Desk API search endpoint with a specific modifiedTimeRange boundary. ### API Endpoint GET /api/v1/tickets/search ### Reproduction Steps &
Grey border on inserted Sheet on Write document
When inserting a Sheet on a Write document, it show an ugly gray border. How to get rid of it?
Send workflow alerts as a single mass email to all recipients
Managing workflow notifications becomes easier when everyone needs visibility into who received an alert. With this enhancement, workflow email alerts can now be sent as a single email to all recipients, giving recipients visibility into the other users
Kaizen #253 : Custom Validation for Blueprint to Enforce Mandatory File Uploads and File Extension Compliance Using Client Script
Welcome to another exciting Kaizen post on Client Script! Have you ever wanted more control over what gets uploaded to a File or Image field in Zoho CRM, like restricting file types, validating file names, or showing a custom error before an inappropriate
WORK DRIVE CUSTOMIZATION
WORK DRIVE CUSTOMIZATION Create folder for every Case by “Contact Name “in Work Drive under Associate Deals Folder Directory: User Work Drive Accounts: Route Directory Associate Cases Case Name, Case Number Client Upload- Shared with contact (for collaboration)
Next Page