Forward-thinking businesses today are embracing AI to make life easier for themselves, their employees, and their customers. But if you haven't started yet, you might be concerned that your business will be left behind. Or maybe you're worried because you don't know much about AI, machine learning, or data science. Well, you can now relax—we've got you covered on all counts!
We've been hard at work lately, incorporating AI into Creator without deviating from our long-held low-code philosophy. The result of this hard work is an exciting new feature we're announcing today: AI Modeler.
What do you mean by "AI"?
Artificial intelligence is the ability of software to replicate human intellect, such as learning from experience and applying lessons learned while making decisions. While sci-fi enthusiasts and media like to portray artificial intelligence as a scary thing that'll take over the world, the reality is that we haven't reached that stage (yet!).
Instead, the current generation of AI technologies has been adopted in many ways, like providing specific benefits to different industries. In general terms, an AI model provides specific intelligence based on trained data, and can be customized to automate or optimize your business process—all with minimal human interference.
What's in it for me?
Our AI modeler includes a no-code AI builder that helps you harness the power of AI without having knowledge of programming. The AI Modeler feature will be available under the
Microservices
section. From there, you can jump into the world of AI with our ready-to-use models, which we've prebuilt and rigorously tested for your use. You'll only have to choose the application name and the form name to deploy these models—it's that easy!
Custom models allow you to build customized AI models tailor-made for your business, by providing it with unique data based on which it can work. Here, you'll need to provide the model with sample datasets relevant to your business for it to get familiarized with—this is called training
—and then you can test whether it works as intended before deploying it.
Interesting. Tell me more!
While the uses of AI are endless, we've zeroed in on a handful of popularly used models, which we believe will add immense value to your business.
The key capabilities of our AI models are:
-
Prediction
-
OCR (optical character recognition)
-
Object detection
-
Keyword extraction
-
Sentiment analysis
Prediction (Custom)
Prediction models process known results from historical data, and try to forecast future outcomes. It allows you to use data from an existing form or CSV file and predict future outcomes with just a few clicks.
Example:
A store can calculate how much inventory they need in order to meet demand during a particular sales period by providing previous years' sales data.
OCR (Ready-to-use and custom)
Optimize operations, eliminate repetitive manual tasks, and digitize your business by using our OCR model to extract text from images. The ready-to-use OCR model will extract all the text it identifies in the image, while you can build a custom OCR to extract specific text from images into fields in your forms. Tag the fields to the corresponding values once and eliminate manual data entry forever.
Example:
It's 2023, but many people still prefer to settle payments using checks. A business can use our custom OCR to extract details—like the bank name, check number, amount, date, and more—from the checks.
Object detection (Ready-to-use and custom)
Object detection models are used to identify specific objects in images and use them to optimize business processes. Our ready-to-use model is trained to identify common objects (like people, dogs, cars, etc). Otherwise, you can build a custom model and provide it with the training data for the objects you want to identify.
Example:
A safety-focused company can use OD models to detect things like whether its employees are wearing a helmet while entering a construction site.
When helmet is detected
When helmet is not detected:
Keyword extraction (Ready-to-use)
This functionality extracts the most important, representative words/phrases from large amounts of text data. In consumer facing industries, keyword extraction is quite helpful in analyzing customer responses, without having to go through each response manually.
Example:
An e-commerce site that sells mobile phones allows its customers to post reviews after purchase. Instead of manually going through each of the reviews, the site can use keyword extraction to gain insights automatically. They could choose to extract words like "camera", "battery", and "display" to learn more about the most discussed attributes of the product.
Sentiment analysis (Ready-to-use)
The sentiment analysis model analyzes text and predicts the sentiment expressed (positive, negative, or neutral). Sentiment analysis is widely used across industries to assist in analyzing customer feedback, customer support management, and social media monitoring.
Example:
A business receives a large amount of feedback on its products. It can use sentiment analysis to gather whether its products have been well-received or not.
When can I get my hands on it?
Pretty soon! We're as excited as you are and will be rolling out AI Modeler to C6 users on
February 20, 2023. Once live, we'll pop in a comment below this post and also update our
Release Notes page.
Versions
-
C5
(Ready-to-use models only. Use them via the AI fields in the form builder),
C6
(Both custom and ready-to-use models as Microservices)
Pricing
- Ultimate & Professional
100 custom models & 250 ready-to-use with 1,000 free AI calls per month
After exhausting the free AI calls, you'll have to get
monthly add-ons
for more AI calls. You can choose from the $50(50000 AI Calls / Month), $100(120000 AI Calls / Month), and $200(250000 AI Calls / Month) add-ons based on your requirement.
DCs
- US, EU, AU, IN, CN
Help documentation
In the meantime, you can go through our comprehensive set of help docs to learn the nitty-gritty of our AI models.
Regards,
Zoho Creator Team
Recent Topics
WorkDrive API returning empty response even after placing file in Team Folder
Hi everyone, I am trying to fetch a file from Zoho WorkDrive using a Deluge standalone function in Zoho People. The API call executes successfully using a configured connection, but the response is coming back empty. I have verified the following: The
Custom Button makes scroll bar go down in report
I have a report with a Custom button called Completed. A colleague mentionned to me that when he pressed this custom button it scrolled down the page which is annoying since he want to stay at the same space on the repoort. There is no reload linked to
Quickbooks Integrations Stopped Working
All of our Quickbooks integrations have stopped working. I am checking in to see if: a) this is a known issue b) if anyone else is having this issue. As usual, Zoho support is unavailable.
sync two zoho crm
Hello everyone. Is it possible to sync 2 zoho crm? what would be the easiest way? I am thinking of Flow. I have a Custom Module that I would like to share with my client. We both use zoho crm. Regards.
CRM x WorkDrive: We're rolling out the WorkDrive-powered file storage experience for existing users
Release plan: Gradual rollout to customers without file storage add-ons, in this order: 1. Standalone CRM 2. CRM Plus and Zoho One DCs: All | Editions: All Available now for: - Standalone CRM accounts in Free and Standard editions without file storage
Incorrect Functioning of Time Logs API (Version 3)
We need to fetch the list of time logs for each task for our company internal usage. We are trying to achieve it by using the next endpoint: https://projects.zoho.com/api-docs#bulk-time-logs#get-all-project-time-logs Firstly, in the documentation the
Zoho CRM Queries Now Support Databases and Cloud Data Sources
Hello everyone! We're thrilled to announce a major enhancement to the Queries feature in Zoho CRM! Queries now support a broader range of external data sources, allowing you to fetch live data and combine it with CRM records, all using a unified query
Salesforceに添付ファイルを格納したい
お世話になっております。 Salesforceに添付ファイルを格納したく、カスタムオブジェクトに連携し、 「ファイルのアップロード」項目を設けました。 実際、エラーもなく送信出来たのですが、実際生成されたカスタムオブジェクトのレコードを見ると、どこにも添付ファイルがありません。仕様として、この添付ファイルはSalesforceのどこに格納されるのでしょうか? 今回作りたいフォームは、複数の書類を添付するため、Zohoformのファイルアップロード項目「本人確認書類」「源泉徴収票」などの項目を、Salesforce側にも設けた「本人確認書類」「源泉徴収票」という各項目にURLリンクとして紐づけたいと思っておりました。
Dynamic image in form works in the app but not on the customer portal.
img = frm_Fichas[ID == input.Nombre].Foto; imgno = Nophoto[ID2 = 1].Image; if(len(img) > 1) { img = img.replaceAll("/sharedBy/appLinkName/",zoho.appuri); img = img.replaceAll("viewLinkName","Fichas_de_personal_public"); img = img.replaceAll("fieldName","Foto");
Is it possible to retrieve function (Deluge) code from Zoho CRM externally?
Hi Everyone, Is it possible to fetch or retrieve the Deluge function code from Zoho CRM using an external method (API or any other approach)? I would like to know if there is any way to access or extract the function script outside of Zoho CRM, or if
Uplifted homepage experience
Editions: All editions. Availability update: 17th February 2026: All editions in the CA and SA DC | JP DC (Free, Standard and Professional editions) 23 February 2026: JP (All Editions) | AU, CN (Free, Standard, Professional editions) 27 February 2026:
Approval Workflow for Purchase Orders Abrir
The requirement is , that all purchase orders greater than or equal to 5000 go through an approval process from certain people, but within books I only see that the approvers can be by levels or any approver but we cannot enter a rule like these. Can
WeTravel + Zoho CRM Integration - Has Anyone Built a Connector or Extension?
Hi all, I'm exploring options for integrating Zoho CRM with WeTravel (booking & payment platform for tour operators). Zapier seems to be the common method but seems limited. I'm wondering if anyone in the community has developed a more comprehensive solution,
Option in pipeline deal to select which hotel or branch or store if client has more than one local store
Hi, I would like to know if there is an option in the deal pipeline to select which hotel, branch, or store a deal is related to—if the company has more than one location. For example, I have a client that owns several hotels under the same company, and
Undo article like/dislike
It seems to be not possible to undo your like/dislike for an article. Would be great if you can. Kind regards, Helen
Nested notebooks
Dear Sir/Madam, I would like to know if it is possible to nest notebooks. It would be very helpful when there are too many, as it would improve organization. Thank you for your response. Best regards.
Tax in Quote
Each row item in a quote has a tax value. At the total numbers at the bottom, there is also a Tax entry. If you select tax in both of the (line item, and the total), the tax doubles. My assumption is that the Tax total should be totalling the tax from
Issue with "Send Email" from Quotes not loading Email Template data
Hi everyone, I'm currently experiencing an issue when using the "Send Email" option from a Quote record in Zoho CRM. What’s happening: When I go to the Quotes module and select a record, then click Send Email, the attached file (Quote) correctly pulls
Dynamically Fetching Lookup Field Display Value
I have an audit trail form, Audit_Changes, that tracks old vs new values across different forms. For lookup fields, the old/new value is the ID, but I also need the display value. What's a best practice for dynamically fetching the display value of the
Stop Scrolling, Start Asking: Meet Zia for Your Files
Hey everyone 👋 The era of 'scrolling and searching' is officially over. Whether it's a dense legal contract or a long meeting recording, searching for specific details is a massive time-sink. We think you should be able to interact with your files, not
Introducing a smarter, faster, and more flexible charting experience
Hello Zoho Sheet users, We're delighted to share the latest news about a major update to charts in Zoho Sheet! The new version supports dynamic data ranges, granular styling options, faster loading, and other interesting enhancements that allow you to
How to create a new Batch and update Stock via Inventory?
Hi everyone, We are building an automation where a user enters batch details (Batch Number, Mfg Date, Expiry, and Quantity) into a Custom Module. I need this to trigger an API call to Zoho Inventory to: Create the new batch for the item. Increase the
How do I open MSG files in Microsoft Word?
If you want to open MSG files in Microsoft Word is not natively supported, as MSG is an email file format created by Microsoft Outlook. However, there are professional approaches to access MSG content in Word. First, open the MSG file in Outlook and copy
Unable to charge GST on shipping/packing & Forwarding charges in INDIA
Currently, tax rates only apply to items. It does not apply tax to any shipping or packing & forwarding charges that may be on the order as well. However, these charges are taxable under GST in India. Please add the ability to apply tax to these charges.
How to add packing & forwarding charge in purchase order & quotation???
Hello Zoho Team I have just started using Zoho for my company and I wanted to make purchase order. My supplier charges fix 2% as packing & forwarding on Total amount of material and then they charge me tax. For example, Material 1 = 100 Rs Material 2
How to create a boxplot chart in Zoho Analytics?
Hi, I'm looking forward to making a boxplot in Zoho Analytics, either with all my data or with a time segmentation. No documentation or YouTube video explaining that was found. I guess this is a feature gap. How feasible would it be to add this to Analytics?
What are the create bill API line item requiered fields
While the following documentation says that the line items array is requiered it doesn't say what if any files are requiered in the array. Does anyone know? API documentation: https://www.zoho.com/inventory/api/v1/bills/#create-a-bill I'm trying to add
WorkDrive issues with Windows Explorer Not Responding
We are using WorkDrive to collaborate on editing video content. We have a lot of files and quite a few are a few gigs. Recently anytime I try and work with the files Explorer freezes for a couple minutes whether it's dragging the files into Premiere or
Connecting Zoho Inventory to ShipStation
we are looking for someone to help connect via API shipStation with Zoho inventory. Any ideas? Thanks. Uri
Where is the settings option in zoho writer?
hi, my zoho writer on windows has menu fonts too large. where do i find the settings to change this option? my screen resolution is correct and other apps/softwares in windows have no issues. regards
Using IMAP configuration for shared email inboxes
Our customer service team utilizes shared email boxes to allow multiple people to view and handle incoming customer requests. For example, the customer sends an email to info@xxxx.com and multiple people can view it and handle the request. How can I configure
When Does WorkDrive integrate with Books?
When Does WorkDrive integrate with Books?
POP mailbox limits
If I am accessing a remote POP mail server using Zoho Mail is there a mailbox quota for the account or is it all related to my mail account storage limits?
Warranty Service and Repair in Zoho FSM
Hi There, We are a retail store that sells products and also performs installations and repairs. Our field technicians handle this work. Some repairs are covered by manufacturers, who reimburse us for both parts and labour. In these cases, we perform
Zoho Sheet for Desktop
Does Zoho plans to develop a Desktop version of Sheet that installs on the computer like was done with Writer?
WhatsApp phone number migration
Hi @Gowri V and @Pheranda Nongpiur, Thanks for implementing the promised enhancements to the integration between Zoho CRM and WhatsApp. The previous discussion has been locked, so I'm opening this new one. I am copying below a specific
WebDAV support
I need WebDAV support so that I can upload/download (and modify) documents from my local file system. Is anything planned in his direction?
Suggestions for Improved Table Management and Dashboard Filter Controls in Zoho Analytics
Dear Zoho Analytics Community, I hope you are doing well. I would like to share a few suggestions based on issues I am currently experiencing while working with visualizations and dashboards. Firstly, when I create a new visualization using the Sales-Order
SPF: HELO does not publish an SPF Record
I am using Zoho mail. Completed all of the required prerequisites from the dashboard to avoid any issues with mail delivery. But when checking on mail-tester.com getting the following error. Can anyone help me solve this?
How do I create an update to the Cost Price from landed costs?
Hi fellow Zoho Inventory battlers, I am new to Zoho inventory and was completely baffled to find that the cost price of products does not update when a new purchase order is received. The cost price is just made up numbers I start with when the product
Next Page