I have just started to use the Zoho Desk Knowledge Base. As i've been making articles, i've found that the `Table` feature is quite hard to use for a number of reasons. This is especially problematic as each of the issues listed below are part of the same workflow of creating/editing the table.
- When adding additional Columns or Rows the current `Table Theme` is not extended to the new Columns/Rows. So the Table Theme must be re-added, Which leads to issue #2. This happens when adding new rows from the context (right click) menu or from the sidebar.
- When the `Table Theme` is applied/re-applied the top row is automatically made into a Header Row with a different colouring scheme. Sometimes this Header Row is not required. There should be an option under `Table Themes` that allows the top `Header Row` coloring to be toggled on/off.
- When a number of Rows/Columns/Cells are selected, they cannot be coppied and pasted into other location in the table. Instead the whole number of Rows/Columns/Cells are inserted into the single cell that was pasted into; this makes a table within a table (almost never the intended action).
- The `Edit Table` menu available in context (right click) menu doesn't match the settings from the sidebar, and it also doesn't work. The `Rows` and `Columns` fields are greyed out and not selectable. This menu is useless as it is.
- Often a cell with no text in it is not able to be selected as the cursor position. It will default to the cell to the right. If you navigate to the left (with the left key) the cursor moves to the left cell, but it goes to the far left of the cell, even if the cell is formatted have the text centered. Often it is not possible to re-format the text to be centered in the cell, and it must be deleted to get the formatting back (see issues 1-4 repeated).
- (Minor) Up/Down keys should navigate between cell above and below the current.
The Table feature is very important, but is not very useable in it's current form. Please see the attached video which demostrates the issues.
Video: The user is trying to edit the table to add an additional row to the table to add `Weight` row below the `Height` row. To accomplish this, the whole table essentially needs to be re-written or each cell coppied and pasted one-by-one. This is a very basic requirement.
Please fix ASAP.