Notification Email not working for Contact Us form

Notification Email not working for Contact Us form

I cannot get the email notification to work when someone uses the "Contact Us" form on my site.  All I wanted (and it seems as though it is set up for) is to get an email sent to me anytime a visitor uses the Contact Us form so I don't have to drill into the site settings to see IF anyone submitted a message.

I've tried every configuration, followed the pathetic instructions in the HELP section with no success.  Found this after HOURS of searching https://www.zoho.com/mail/help/adminconsole/configure-email-delivery.html?src=mail-contact#imp4

But this doesn't explain things clearly at all and none of it makes any sense, and the "solution" mentioned in the link above lists settings and options (regarding external server vs. internal?) that don't seem to exist in Zoho.

PS...your help and support site is so disorganized...stuff everywhere, dead end pages, inconsistent navigation, etc.  I only found the link above by accident and really don't know it it's related to my issue or not.