Piss poor service in Support in Domains and email

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• Pocket from Mozilla is closing shop. Don’t lose your favorites . Move them to Zoho Mail Bookmarks now! 📥🔖

  The end of Pocket shouldn't mean the end of your important links and content. Easily import them into Zoho Mail's Bookmarks and continue right where you left off. You can bring over your entire Saves, Collections, and tags just the way they are. Bookmarks

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• Workplace - Zoholics Europe Customer Awards

  Dear Zoho Mail Community! 📣 We're excited to announce that at this year's Zoholics events across Europe, we're holding customer awards for the first time ever! Workplace - Zoholics Europe Customer Awards This is your chance to shout about the amazing

• Important update on Group Management | Zoho Mail

  Dear Zoho Mail Community, This post is to inform you all of the following updates on the Group Management in Zoho Mail. Group Member Addition: If a group member is added to an organization group in a Zoho Application, the member will be automatically

• Mastering email etiquette and best practices to follow in Zoho Mail

  Hello Zoho Mail Community, We’re thrilled to invite you all to our upcoming webinar: Mastering email etiquette and best practices to follow in Zoho Mail. Join our live webinar for expert etiquette tips to enhance your professionalism and elevate your

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• Mail Merge - unable to send more than 50 email

  Hi, I've subscribed to the pay email service because of the Mail Merge feature. However, I've found that this feature only allow to send up to 50 emails. I've to attach a screenshot for your reference. This limitation is not mentioned anywhere in service.

• Zoholics Europe 2025: Your Ultimate Data Analysis (Zoho Analytics) Workshop Experience

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• Invoice status on write-off is "Paid" - how do I change this to "Written off"

  HI guys, I want to write off a couple of outstanding invoices, but when I do this, the status of the invoices shows as "Paid". Clearly this is not the case and I need to be able to see that they are written off in the customer's history. Is there a way

• Reverse Charge Services (Non-EU) Showing Correctly in 84/85 and 67, But Missing in Box 46 - Germany

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• Zoho Live Chat/Support

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• Can we have a module to records Certificate No and TDS rates for Lower TDS Certificates by the vendors ?

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• Tip of the Week #67– Avoid confusion – Mark duplicate threads.

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• Tax in Quote

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• Final Reminder: Discontinuation of Older ASAP Widgets and Mobile SDK Support

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• How manufacturing analytics can transform your enterprise with Zoho Projects Plus

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• Projects custom colors replaced by default orange

  Since yesterday, projects uploaded to Zoho, to which I had assigned a custom color, have lost the customization and reverted to the default color (orange). Has anyone else had the same problem? If so, how did you resolve it?

• Customize your SalesIQ live chat with Custom CSS and blend it with your website design

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• From Email Address When Replaying to Missed Chats

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• how to treat a same person as customer and vendor in zoho

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• Narrative 6 - The impact of rebranding

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• custom color palette for picklist in Sheet

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• Image Upload Field API get encrypted ID and sequence number

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• Attention: Changes to 10DLC TCR pricing and new authentication requirements

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• Better Time Tracking

  We need better time tracking customization for IT MSPs. We also need reporting that is built in, rather than having to try and fumble with creating custom reports. We also need to be able to mark whether a ticket has been billed or not, I don't think

• Scheduled Tickets Need Updated

  There is a very clunky manual way to create reoccurring scheduled tickets. This should be created to be easy for the administrator to create. We create several (10 to 12) reoccurring tickets per account for biweekly and monthly auditing purposes.. The

• Team Feeds Improvements

  Team Feeds needs to show a feed of every action within the department. Currently it seems that the feed will only show a ticket that I've personally commented on or interacted with/followed. A feed should be that, a feed. As a manager I would like to

• Better Security, Better User Experience | Help Center Update | June'25

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• Upload Logo to Account Page

  It would be nice to set a logo for an Account

• View Agent Collision on Ticket List Page

  It would be nice from the ticket listing page (views) to see what agents are working on what tickets rather than having to click into each ticket throughout the day to see what agents are working on what tickets. This functionality would also be desired

• Restrict user from viewing the detail standard view

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• Upload Picture to Contact

  It would be nice to upload a profile picture to a contact.

• Ticket Status Colors

  Can i change the colors of Ticket Status in the admin panel? Or even change the background of the entire cell of a Critical ticket? This way its easy for my agents to see a urgent ticket when it comes in. Right now everything is black text. Here Right

• Allowing Pictures for Client Contacts

  Do you have any plans to allow us to add pictures of our client contacts? There is a silhouette of a person there now, but no way that I can see where I can actually add a picture of the individual.

• Paid Support Plans with Automated Billing

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• Agent name Alias

  I am seeing that Full name of my staffs are written on every ticket response which is not good for some reasons. It is possible to user like this: Manny P. (First Name with Last Name's First Letter) or  Manny (First Name) This is want we want to show

• Unable to add attachments to tickets through Desk API

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• What's wrong with this COQL?

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• [Feature Request] Add support for internationalized top-level domains mail hosting

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• Add Enable/Disable to Field Rules and other Rules

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