Real integration of Zoho Support in Zoho CRM

Real integration of Zoho Support in Zoho CRM

Hi,
I would like to thank you for the quality of your software.
We are running our business with Zoho CRM.
Support matters a lot for us. I tested Zoho support that would be great for our business.
But there is no integration between Zoho CRM and Zoho support.
We have 2 softwares that are standalone. We can "only" import contacts and accounts in Zoho support.
That means that:
  • I might have cases in Zoho CRM and Zoho support.
  • I would have to build all my rules in Zoho Support.
  • No sync with contacts and accounts (just import)
This is not what I expect for integration.

Do you plan any further integration beetwenn theese 2 products ?
Thank you for your reply

Pascal