Remove the “One Migration Per User” Limitation in Zoho WorkDrive

Remove the “One Migration Per User” Limitation in Zoho WorkDrive

Hi Zoho WorkDrive Team,
Hope you are doing well.

We would like to raise a critical feature request regarding the Google Drive → Zoho WorkDrive migration process.


Current Limitation:

Zoho WorkDrive currently enforces a hard limitation: A Zoho WorkDrive user can be the destination of a Google Drive migration only once.

Once a WorkDrive account has participated in a migration it is permanently blocked from receiving any additional Google Drive data, regardless of: The business use case or Explicit admin intent.

This results in the error:
“Migration already completed for this WorkDrive email id.”


Real-World Admin Scenario (Very Common):

  • A Google Workspace user leaves the organization

  • Before deleting the Google account, the admin must consolidate all Drive data

  • The target WorkDrive user (e.g. admin@company.com) is active and authorized

  • Migration is blocked only because that WorkDrive user was part of a migration in the past

This makes proper offboarding and data consolidation impossible.


Feature Request:

Please remove or relax the “one migration per WorkDrive user” restriction and allow:

✔ Multiple Google Drive migrations into the same WorkDrive account

OR

✔ An admin override to allow additional migrations

OR

✔ A way to reset migration eligibility for a destination user

All migrations should remain admin-initiated and controlled.


Why This Is Critical:

  • Offboarding users is a standard IT/admin task

  • Historical migrations should not block future business operations

  • There is no duplication risk when migration is explicitly initiated

  • Other platforms allow multiple imports into the same account

  • This limitation breaks valid enterprise workflows

  • Forces unsafe and illogical admin role juggling

This is not a technical impossibility — it is a product design limitation that needs reconsideration.


Expected Behavior (Admin Perspective):

  • Import data from any Google account Into any WorkDrive account As many times as needed, under admin control


We strongly request that it be treated as a high-priority product gap, as it directly impacts real organizational workflows.

Thank you for your attention and continued improvements to Zoho WorkDrive.

Warm regards,
Ram