Automating all your documents from start to finish is now easier than ever with Writer's new merge tools.
Here is the full list of the features we've rolled out:
1. Dynamic Table Headers and repeated blocks
After listening to our latest user feedback, we knew these two features were a must-have.
Subform creation
Subforms are field groups that mostly denote choices, transactions, and other activities registered under a single record. With Writer, you can now create such field groups within a record that, when merged, will dynamically grow based on the records in your data source.
For example: Say you want to keep track of the products purchased by a certain customer. In this case, "Customer" is a record, and "the products they purchased" are recorded as a subform under their name.
Subforms can be mapped to a related subform in a data source, like Zoho Creator, Zoho CRM, and more.
Repeating blocks
You can now repeat blocks as a paragraph, a table row, a table cell, or a table column. For instance, if you're listing the names of books, their authors and descriptions, you can just use the Repeat option of your choice, select the merge fields that carry those details, and insert it into the document.
The selected blocks with all the information you need would then automatically be repeated for each book in your data source.

2. New field typesYou can now choose from a variety of different field types to up your template-creation game.
Same field, different configurations
In case you would want the settings of a field to be different in one or a few places alone, we added a new "change for this instance" option. This way, you can tweak format, output type, and other value settings for a particular instance of a field without affecting other parts of the document where the same field is used.
Repeated blocks? Auto-number it!
If you're working with repeated blocks using the repeat field or subform fields, you can assign auto-increment serial numbers by simply inserting the new "Auto-number" field before them.

Embed fields to make documents more interactive
Here's something to make your templates more personalized for each of your recipients: You can now add unique, interactive elements for each of them using an Embed field. This makes it easier to add map locations for each of your records or add contextual video links to guide them.
Placeholder images in templates
You can now apply custom placeholder images to image fields in Writer based on the type of document you're working with.
In addition to giving your template designers better layout control over the template, placeholder images also let the user know the type of image to be inserted or attached.

3. Tools to format those field types
What's the point of so many different field types if you can't adjust them to your liking? That's exactly what we did.
Shortened field names
There could be fields in your data source whose names are way too long, making your templates look untidy or unclear. Long field names could also denote that your content might look drastically different if the values those fields have are usually much shorter.
To tackle this, we're introducing a provision in which you can shorten the names of fields in your merged documents.

Formula that output!
Know that feeling when you have everything ready and merged in your output document except for the final cost of your products? That's why we've introduced formulas in merge fields: so you no longer have to calculate your figures manually. You can now use formulas to calculate your merged output using the desired functions. 
Personalized date formats
Certain documents require dates to be written in a certain format. For instance, formal letters require the date to be written in full with the day, month, followed by a comma and the year. With Writer's new update, you can now change the format of the merged date to suit your purpose.

Display past or future dates
The date field provides an easy way to display the current date, but what about when you want to display a past or future date? For instance, if you're sending renewal reminders and the renewal date is 3 months from the subscription date, you can simply add "3" in the months option or add the number of days for the interval in the days field, and Writer will automatically calculate and enter the renewal date in the field. Similarly, you can do the same to enter dates that are even prior to the subscription date.

Rich text
The fields in your data source may carry links, or even have different styles. Merge fields in Writer are now enabled with rich text to retain the style and format of the fields from your data source after merge.

Number and currency field formatting
Just like how you can change the format of date fields, you can also do the same with number and currency fields. Legal documents, for instance, require values to be presented in the correct decimal and currency format. In such cases, all you have to do is simply change the format of the merged values by using the number formatting option.

4. Other handy merge upgrades
We didn't just stop there. Here are three more upgrades we think will enhance the way you work with your documents pre- and post-merge.
Customize merge docs with sign settingsCreate sign-ready, customized documents for specific clients that your colleagues can check, change a few things if needed, and then send for sign immediately with the configuration you've set for them. This gives you that final layer of review and confirmation before sending out a contract to clients.
Detailed merge reports
Now, stay on top of your merged emails by tracking when they have been viewed or read by your recipients and how they are interacting with your links.
Lastly, the automation panel gets a new look!
That's right. Based on what some of you told us, we've improved the automation panel by making it easier for you to access "Prepare" and "Run Merge" steps distinctly from the panel at any time.
That's all for now. Let us know what you think of these updates in the comments below.
Read the main announcement here.
Happy merging!
Recent Topics
Notification received when self-assigning tickets
When I assign tickets in Zoho Desk the relevant agent gets a notification email. When assigning myself a ticket in Zoho Desk, I get a notification email. Now, as I am the person who assigned the ticket to myself, getting a notification in this regard
Nouveauté dans Zoho Writer - Création de documents et de modèles assistée par l'IA
Zia, l’assistant IA de Zoho Writer, soutient les utilisateurs dans l’amélioration de leur écriture et la création de contenus : correction orthographique et grammaticale en temps réel, suggestions adaptées au contexte, détection du plagiat, révisions
Session Expired
I constantly get "Session Expired" and need to relogin or close and open the application again. This gets really frustrating during the day. Is this something that can be solved? This really makes me want to leave the app as it is no go to need to reopen
Integrate your Outlook/ Office 365 inbox with Zoho CRM via Graph API
Hello folks, In addition to the existing IMAP and POP options, you can now integrate your Outlook/Office 365 inbox with Zoho CRM via Graph API. Why did we add this option? Microsoft Graph API offers a single endpoint to access data from across Microsoft’s
Disable Buttons for Users with Profiles without permission
Hey, I've noticed that users without permission of setting up things in the marketplace, can still see the icon: On a click, you see this: It would be way better, if they couldn't see this menu icon at all. (Aside from the fact that it completely misplaced
Mapping a new Ticket in Zoho Desk to an Account or Deal in Zoho CRM manually
Is there any way for me to map an existing ticket in Zoho desk to an account or Deal within Zoho CRM? Sometimes people use different email to put in a ticket than the one that we have in the CRM, but it's still the same person. We would like to be able
Zoho Analytics - Make text clickable in underlying data
Hi Community, I have a simple sales report based on a Invoice query table. I have included a link on to each invoice on the table and sent the Invoice number URL to the link. This works find in the query table, but when I click underlying data on the
Credit Management: #5 Advanced Refund Policy
You're subscribed to a well-known SaaS design tool. You've used it to manage your team's projects, create marketing visuals, brochures, and so on. But your needs change over time. Your company may switch to another tool or hire an in-house designer who
Exported Slide Image Lacks Portion of the Background Image
This does not always happen, but when I export (or "download") the rendered image of a slide, it sometimes lacks a portion of the background image. I created a sample slide deck to demonstrate it and shared it with the admins. It is also publicly available
How to create a Zoho Mail extension similar to Outlook's OnSend add-in?
Hi, I want to create a Zoho Mail extension similar to Outlook’s OnSend add-in. The extension should: Let the user select headers and footers from a taskpane while composing an email. When the user clicks Send, the extension should: Automatically insert
Effective Inbox Organization: Folders vs Tags in Zoho Mail?
I'm exploring the best ways to organize a busy inbox, especially when managing multiple clients or project using Zoho Mail. I’d love to know what works best for others: 1. Do you prefer **folders** (possibly with sub-folders) for each client or project?
Piss poor service in Support in Domains and email
Srijith Narayanan B contacted me today. Very pleasant fellow. Just didn't want to tell him how bad your support service is. You help the person, but you leave before we can finish the next stage. Which causes a lot of frustration. It's been 8 days now
Zoho Mail android app update: Block & reject future emails, Report phishing, Spam alerts, Suspicious URL detection
Hello everyone! In the most recent Zoho Mail Android app update, we have brought in support for the following features: Block & reject future emails Report Phishing Spam alerts in the mail details screen. Suspicious URL detection. Block & reject future
Zohomail does not support additional fields in mailto links
Hello, I set up Zohomail as default composer in Firefox according to manual here: https://www.zoho.com/mail/help/defaultcomposer.html#alink2 Later, I wanted to use this functionality to answer in a Linux mailing list thread using mailto link: mailto:xxxxx@kernel.org?In-Reply-To=%3C727o0521-q24p-s0qq-66n0-sn436rpqqr1p@example.com%3E&Cc=xxxxx%example.org&Subject=Re%3A%20%5BPATCH%20v2%28%29
Emails not being received from a particular domain
Cannot receive any emails sent from atco.com Domain is in the spam whitelist so should be no reason for it not to be coming through. Have filed a ticket and besides a generic response of we are looking at it - it seems there is no actual support workers
Email address for forwarding is not saving and there's no confirmation ema
Steps to reproduce: 1. Enter my forward email in the email forward section of the account 2. Click save 3. See a notification stating saved successfully 4. Refresh the page, no forward email is saved 5. No email confirmation received at the forwarding
This domain is not allowed to add in Zoho. Please contact support-as@zohocorp.com for further details
This is the error i keep getting when trying to use my Zoho Domain Mail. This domain is not allowed to add in Zoho. Please contact support-as@zohocorp.com for further details Find attached. I hope this can be resolved very quickly so i can go on and make
Auto CC - Moving Departments
We have Auto CC e-mail replies to your support mailbox enabled. We have two departments: Helpdesk (helpdesk@domain.com) Delivery (delivery@domain.com) If we create a Helpdesk ticket, and reply, replies are CC'd to helpdesk@domain.com (OK) We then move
unable to send message reason 554 5.1.8 Email outgoing blocked
unable to send message reason 554 5.1.8 Email outgoing blocked
Mailk got blocked / Inquiry About Email Sending Limits and Upgrade Options
Dear Zoho Support Team, My name is Kamr Elsayed I created this account to use for applying for vocational training in Germany. As part of this process, I send multiple emails to different companies. However, after sending only 8 emails today, I received
SMTP email sending problem
Hello, I've sent emails before, but you haven't responded. Please respond. My work is being disrupted. I can't send emails via SMTP. Initially, there were no problems, but now I'm constantly receiving 550 bounce errors. I can't use the service I paid
unblock my zoho mail account. outlines@zoho.com
please unblock my zoho mail account, outlines@zoho.com
Unable to see free plan option
Hello Zoho Support Team, I hope you are doing well. I am trying to sign up for Zoho Mail, but I am unable to see the option for the free plan. Could you please guide me on how I can access or activate the free plan? Thank you for your assistance.
Outgoing blocked: Unusual activity detected.
I just made payment for my Zohomail Today and have been debited so i will like to be Unblocked because this is what it says (Outgoing blocked: Unusual activity detected) Thank you i await your swift responses
How to remove some users in zoho accounts
How to remove some users in Zoho accounts.
Forwarder
Hi, I tried to add a forwarder from which emails are sent to my main zoho account email . However, it asks me for a code that should be received at the forwarder email, which is still not activated to send to my zoho emial account. So how can I get the
Forwarder
Hi, I tried to add a forwarder from which emails are sent to my main zoho account email . However, it asks me for a code that should be received at the forwarder email, which is still not activated to send to my zoho emial account. So how can I get the
DKIM cannot be enabled for the domain as no verified default selector present
Hi Support Team, For Domain DKIM record trying to enable status. but showing error "DKIM cannot be enabled for the domain as no verified default selector present" So, please resolve the issue. Thank you.
I can't log in to my account on Thunderbird
I've just had to rebuild my PC (calamitous mess from Microsoft with Win10/Win 11 'upgrade' - they confirmed I had to start with a new build). I have used Zoho mail for years via Mozilla Thunderbird, but now I've had to download the latest version of TBird,
Sorten the domain of zoho mail ids
I recently created zoho mail id and am quite excited with the features. But one issue ig nobody wanna type this big zohoaccounts.com I mean silly bold Suggestion zmail.com (sound gmail) (attraction) or some genz words looks cool
Weekly Tips : Customize your Zoho Mail Notifications
In a professional context, email communication remains one of the most crucial channels for staying connected and managing workflows. Keeping track of your emails, task updates, or important announcements can be overwhelming—especially if you are juggling
How to move emails to Shared Mailbox?
Hello, I created a Shred Mailbox instead of using a distribution group. But I cannot move previous emails to certain shared mailbox. Is it possible move some emails from inbox to shared mailbox?
Email task creator when task is updated/marked complete
I am looking for a way to notify the creator of a task in zoho todo when - Task is updated Task is closed Comments entered 1 and 2 are critical, and I cannot find a zoho flow to do this. There is no way that as a manager I will know when someone has completed
The attendees will now be redirected to the landing webpage when they exit the webinar, set by the organizer.
Hello All, In the latest version of the Zoho Meeting iOS mobile app (v1.3.16), we have brought in the below enhancements: Post Webinar Re-direction Revamped exit UI for Webinar Post Webinar Re-direction: The attendees will now be redirected to the
Download API file contents from browser
Hi Team - is there something being planned to be able to trigger file downloads from the browser via a deluge script? i.e. retrieve a file via API, trigger the file download directly from the browser. Or... using the convertToPdf function (https://www.zoho.com/deluge/help/functions/file/convert-to-pdf.html)
When using "locations" in zoho books, can you keep the two locations totally separate from each other?
I am looking to add a location but I don't want to intermingle the banking or other accounts. I want that to be like two separate independent branches that use different banking accounts, accounts payable, and accounts receivable. The people who are in
Adding a Channel to SalesIQ
I have a client that currently uses Zoho CRM and Zoho Desk. They would like a live chat to place on their website that has a mobile app and chat bots (something like SalesIQ). However, they would also like to have all this work over SMS as well. Does the SalesIQ API allow this? Can I add visitors without them being a visitor on a website? Thanks! Bryan Redeagle
How Do I Refund a Customer Directly to Their Credit Card?
Hi, I use books to auto-charge my customers credit card. But when I create a credit note there doesn't seem to be a way to directly refund the amount back to their credit card. Is the only way to refund a credit note by doing it "offline" - or manually-
Zoho Flow Needs to Embrace AI Agent Protocols to Stay Competitive
Zoho Flow has long been a reliable platform for automating workflows and integrating various applications. However, in the rapidly evolving landscape of AI-driven automation, it risks falling behind competitors like n8n, which are pioneering advancements
Important Features Missing
Hey all I love linkthread, but i am missing some important features. I want to be able to include my Google Tag Manager. I have all the important stuff in my GTM Container: Facebook Pixel, LinkIn Pixel, Zoho Pagesense and so on. So i am able to do retargeting
Next Page