Transfer to agent not working on flutter app after integration

Transfer to agent not working on flutter app after integration



[media pointer="file-service://file-LF6KAwkyDJNd6MbzZmctS3"]

[media pointer="file-service://file-FN66XQUngquBJGLdrS827u"]

+7

-2

Lines changed: 7 additions & 2 deletions

Original file line number Diff line number Diff line change

@@ -1,10 +1,11 @@

import 'package:flutter/material.dart';

import 'package:flutter/services.dart';

import 'package:flutter_bloc/flutter_bloc.dart';

import 'package:flutter_dotenv/flutter_dotenv.dart';

import 'package:oja/new_oja/core/resources/colors/colors.dart';

import 'package:oja/new_oja/core/services/tracking_service/tracking_util.dart';

import 'package:oja/new_oja/features/auth/presentation/bloc/delete_customer_cubit/delete_customer_cubit.dart';

import 'package:salesiq_mobilisten/salesiq_mobilisten.dart';

import 'package:zoho_gc_sdk/zoho_gc_sdk.dart';

bool isEmailValid(String email) {

// Define a regex pattern for a valid email address

@@ -14,7 +15,11 @@ bool isEmailValid(String email) {

}

Future<void> openZohoGcChat() async {

ZohoGcSdk.show(

dotenv.env['ZOHO_GC_ORG_ID']!,

dotenv.env['ZOHO_GC_WIDGET_ID']!,

dotenv.env['ZOHO_GC_DOMAIN']!,

);

lib/new_oja/app/app_manager.dart

-13

Lines changed: 0 additions & 13 deletions

Original file line number Diff line number Diff line change

@@ -80,19 +80,6 @@ class AppManager {

// Initialize OjaNowFirebaseRemoteConfig

await sl<OjaNowFirebaseRemoteConfig>().initialize();

// Initialize SalesIQ

String accessKey;

if (Platform.isAndroid) {

accessKey = dotenv.env['ZOHOSALESIQ_ANDROID_ACCESS_KEY']!;

} else {

accessKey = dotenv.env['ZOHOSALESIQ_IOS_ACCESS_KEY']!;

}

ZohoSalesIQ.init(

dotenv.env['ZOHOSALESIQ_APP_KEY']!,

accessKey,

);

// Initialize AppFlyer

await sl<AppsFlyerService>().initAppsFlyer();

pubspec.yaml

+1

Lines changed: 1 addition & 0 deletions

Original file line number Diff line number Diff line change

@@ -73,6 +73,7 @@ dependencies:

sign_in_with_apple: ^6.1.3

simple_animations: ^5.0.2

url_launcher: ^6.3.1

salesiq_mobilisten: ^6.4.0

zoho_gc_sdk: ^1.0.1

above is the git diff after integrating zoho_gc in my flutter app and it works fine

and as you can see in my screenshot i have added the appropriate flows there and it's working fine except the transfer to agent block

on my flutter app it's just saying transfering chat to agent and it's not doing anything, what might i be missing

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