Unattended access on Mac fails

Unattended access on Mac fails

I can get the unattended to work but if the device reboots then the Mac never reconnects unless I uninstall and reinstall the program. The private IP always changes to 127.0.0.1 on reboot in Zoho Assist even through the device has a proper IP address. Very disappointed. If Zoho doesn't fit, I will cancel my account.