We are a newly established export-import startup operating under the business name Carely Export, and we are currently using Zoho Mail for our business communications. However, we are experiencing an issue where our outgoing emails are being blocked, and we are receiving the following error message: "554 5.1.8 Email Outgoing Blocked."

We kindly request your support in resolving this issue. As a growing business, timely email communication with our international partners and buyers is critical. We believe our email content complies with standard communication practices and are surprised to see this restriction in place.

Please advise us on the specific reason for this block and the steps we need to take to have our outgoing email functionality restored. If there are any SPF, DKIM, or DMARC configurations or account verifications required, we are more than willing to address them immediately.