I'm not sure if I ever signed up to another Zoho account with this email address, but it is causing major issues for my organization right now, as this is a primary contact address.

All other addresses have been added correctly.

I do not remember the password for gareth [at] sappertonterrace [dot] com to log in with it, and requesting a password reminder is being sent to the same address, which isn't being found when emailed.