We’re transitioning from Zoho ShowTime to TrainerCentral

Hello everyone,

Zoho ShowTime was originally built as a training platform to serve training agencies, HR teams, and individual trainers. As the platform grew, we realized that more creators and businesses could benefit from its capabilities. That’s why we launched a new brand, TrainerCentral, a full-featured training platform that handles everything from course creation to live sessions. With a host of new features and added capabilities in TrainerCentral, we’re saying goodbye to Zoho ShowTime and transitioning to a more advanced, comprehensive platform.

With TrainerCentral, you can design multimedia-rich courses that combine videos, documents, quizzes, and assignments to offer self-paced training. Built-in live session tools allow you to host interactive sessions including polls, chats, and surveys, to keep learners engaged. The platform simplifies learner management with detailed progress tracking, analytics, and automated certificates, helping trainers measure performance and learning outcomes with ease.

It also offers a no-code website builder that enables users to create a professional, fully branded academy website to strategize and market their online courses effectively to learners. With its robust, integrated payment gateway system, it facilitates secure, frictionless transactions across global markets.

This migration from Zoho Showtime to TrainerCentral will provide you with access to enhanced features, improved performance, and a unified training experience.

How to migrate from Zoho ShowTime to TrainerCentral.

You can migrate your account from Zoho ShowTime to TrainerCentral anytime by clicking the Migrate button in the left pane and following the on-screen instructions. Once migrated, you’ll receive a notification, through which you can access your TrainerCentral account.

1. Only the super admin of a Zoho ShowTime portal can migrate their portal's data to TrainerCentral.
   
2. We’ll be disabling remote session scheduling and learner registration for on-demand sessions starting December 1, 2025. With this transition, Zoho ShowTime will reach its End of Life (EOL) on December 31, 2025.
   

To avoid any disruptions to your live classes, please move to TrainerCentral before December 31, 2025.

We hope this will elevate your experience to the next level.

If you have any questions, take a look at the FAQ section below, reach out to us at support@zohoshowtime.com, or just leave a comment here.  

FAQ

1. How long will the migration take? 

The migration of your Zoho ShowTime data and account portal is expected to take approximately one to two hours. In the event of any technical issues or glitches during the migration, the product team will address them immediately. In such rare cases, the migration will be completed within 24–48 hours.

2. What will happen to my Zoho ShowTime account if it is not migrated before the sunset?

If you fail to migrate before the sunset, i.e., December 31, 2025, active Zoho ShowTime accounts will be automatically migrated to TrainerCentral.

 3. What will happen after migration? 

You will be able to access TrainerCentral with your Zoho ShowTime credentials and continue your teaching journey seamlessly, with the added benefit of new features.

 4. Will there be any changes to my payment after migration? 

No, there will be no changes to your payment. The amount you currently pay for your Zoho ShowTime subscription will remain the same after migration.

 5. I am a Zoho ShowTime customer or Zoho One user. How will I be mapped to the TrainerCentral plan? 

If you are a Zoho ShowTime customer or a Zoho One user, you will be mapped to the equivalent TrainerCentral plan automatically to ensure a seamless transition.

 6. What happens if I choose not to migrate? 

You can back up your data, including materials, recordings, and analytics associated with your account, and then contact our support team to delete your account.

 7. I am a Zoho One user and purchased paid attendee add-ons. How do I enable them in TrainerCentral? 

You’ll need to reach out to support team to enable it again in TrainerCentral.

8. Will my configured payment gateway and ticket settings in Zoho ShowTime be migrated to my TrainerCentral account automatically?  

All of the sessions and tickets created in Zoho ShowTime will be migrated without any changes to your TrainerCentral account. However, for any new sessions you create in TrainerCentral, you will need to set up your payment gateway and ticketing options again.

Kindly refer to this help link to see the list of payment gateways supported by TrainerCentral.

 9. Where can I find my past sessions and library content from Zoho ShowTime in TrainerCentral after migration?

     

➤ Remote session: You can find previously created/conducted Zoho ShowTime remote sessions in Live Workshops → Past Sessions.
➤ On-demand session: You can find previously created/conducted Zoho ShowTime on-demand sessions in Live Workshops → On demand.
➤ All materials hosted in your ShowTime library will be moved to TrainerCentral's library.

 10. Will my current integrations like Zoho CRM, Zapier, and Zoho Flow function seamlessly? 

All of your Zoho CRM, Zapier, and Zoho Flow integrations and their functionalities will be migrated seamlessly to TrainerCentral. In Zapier and Zoho Flow, several additional triggers and actions are available for all courses and live workshops.

 11. If I cancel my TrainerCentral subscription after migration, will I get the same plan when I resubscribe to a new TrainerCentral account? 

No. The equivalent plan is provided only if you migrate from Zoho ShowTime. If you resubscribe for a new TrainerCentral account, you’ll be mapped to a new plan.

12. What if I can't see the Migrate button on my Zoho ShowTime portal?

If the Migrate button isn’t visible, please contact our support team to help you migrate from Zoho ShowTime to TrainerCentral.

• Topic Participants

• Neeraja Raghavendran

  

• Sticky Posts

• Video tip 02: Customize your feedback and evaluation forms in Zoho ShowTime

  Hello everyone,  Here's a new video tip for all our ShowTime users. Today we will learn few quick, effective ways to evaluate your participants and assess your trainings conducted on Showtime, like MCQs (multiple choice questions), text-boxes, and ratings scale.   Watch the below video to learn how these assessment systems help you effectively evaluate course-related knowledge and skills of your trainees on a regular basis.      Follow this page to learn more such tips and stay updated on all the

• Video tip 05: Host training courses under your own personalized domain and white-label your email communications.

  Hello everyone,  As a trainer, having your own domain name increases your brand's positioning and reach through search results on top search engines like Google, Yahoo, and Bing. Prospective customers will more readily pay for courses from an organization with a professional, established online presence. A custom domain establishes you as a leader in your area of subject expertise, helping you promote your courses and build brand recognition with your global audience.   In today's video tip, we at

• Video tip 04: Do you want to set up repeated training sessions at regular intervals? Learn how.

  Hello everyone,    Sometimes it is difficult to organize and manage your everyday work and training sessions. Scheduling recurring or repeated sessions can be even more time-consuming as you need to create and maintain the training content, schedule multiple time slots for the training, manage registrants across each session, and more.    Zoho ShowTime offers a smarter option for these cases that only takes a few clicks. Play the video below to learn how to use the same presentation content and set

• Spotlight 03: Connect and deliver more effective trainings with ShowTimes' Viewer app

  With the growing need for virtual classroom learning, the use of mobile and tablet software is quickly becoming the most convenient way to share knowledge between educators and students. According to a 2018 study, nearly 67% of digital learners now use mobile devices to complete their online coursework. Additionally, smartphone learners complete course material 45% faster than those using a computer.  Considering these facts, we now introduce our next community spotlight series that will focus on Zoho

• Video tip 1: Record and share trainings on Zoho ShowTime.

  Hello everyone,   We are excited to launch our video tip of the month series within our ShowTime's community, aimed to help our trainers and educators with brief and practical tips on delivering more effective and comprehensive training.   In this month's video tip, we will show you how to record your training sessions quickly and share them with your attendees and other prospective learners externally. We hope this tip was useful. ShowTime also allows you to automatically record your live trainings

• Recent Topics

• Triggering rules on lead conversion

  There is no field on the Rule list for rule conversion to trigger an alert on liead conversion to a potential. I assigned a rule to file on any creation or update of a lead. The lead was changed a lead to a potential but no rule was fired. Rajesh Bhadra

• Trying to show the actual Terms & Conditions on PDF

  Hi, On Zoho forms I am trying to have the actual terms and conditions that the user needs to accept also show on the pdf that they receive after. Right now it only says "Agreed". Please help.

• Can I create a custom function for chart of accounts?

  I'm trying to add a custom function that should run whenever a record in the Chart of Accounts module is edited, but on the form for creating a new function, the module dropdown does not include the chart of accounts as an option.

• Can I filter a Lookup field to only show related records from another Lookup in Zoho CRM?

  In our Leads module, we have two Lookup fields: Recruitment Agency – the agency that the lead came from Recruiter – the individual contact from that agency who sent us the lead Both fields link correctly to their respective records in CRM. However, our

• How to calculate separate totals for Product Line Items filtered by category in Quotes?

  Hello! I'm working with Quotes in Zoho CRM and need help calculating conditional totals for line items. Current setup: I have two tables in my Quote template (Zoho Writer), both displaying Quoted Line Items Table 1 (top): Shows all products where Product

• Add "Fetch Composite Item" Action for Inventory

  I want to make a Flow that uses information returned in the GET call for Composite Items, and it's not currently available in Zoho Flow. Please consider adding this functionality.

• Zoho Social/Marketing Plus - Addition to "Monitor" function

  It would be very helpful if the Monitor function would allow us to add a column to monitor hashtags in addition to pages and mentions. This is a common and very valuable function in other social listening tools.

• Almacenamiento

  Hola, Quisiera saber como podría hacer para bajar el almacenamiento de 5gb a mis usuarios, en otras palabras los quiero ir limitando de la cuota real, y luego ir agregando poco a poco la cantidad hasta llegar a los 5gb que me dan en el plan free. 

• Develop Zoho Meeting as a Full Native Application (Not a Browser Wrapper)

  Hello Zoho Meeting Team, Hope you are doing well. We would like to suggest an important improvement regarding the Zoho Meeting desktop application. At the moment, the Zoho Meeting app feels more like a mini browser window or an iframe that loads the web

• Zoho Invoice Now Supports VeriFactu for Businesses in Spain

  Starting from January 1, 2026, Spain requires real-time invoice reporting for all B2B transactions. From July 2026, this requirement will extend to B2C transactions as well. All reporting must be carried out through the VeriFactu to AEAT (Agencia Estatal

• Will I Get a Refund If I Downgrade Zoho Mail?

  Hello, We upgraded an email account for our new employee. However, the employee left after one month, and now I've reduced the number of Zoho Mail users from 7 to 6. Can we get a refund for the remaining portion of our annual payment?

• Zoho Billing Now Supports VeriFactu for Businesses in Spain

  Starting from January 1, 2026, Spain requires real-time invoice reporting for all B2B transactions. From July 2026, this requirement will extend to B2C transactions as well. All reporting must be carried out through the VeriFactu to AEAT (Agencia Estatal

• Introducing the revamped What's New page

  Hello everyone! We're happy to announce that Zoho Campaigns' What's New page has undergone a complete revamp. We've bid the old page adieu after a long time and have introduced a new, sleeker-looking page. Without further ado, let's dive into the main

• Zoho Books - France

  L’équipe de Zoho France reçoit régulièrement des questions sur la conformité de ses applications de finances (Zoho Books/ Zoho Invoice) pour le marché français. Voici quelques points pour clarifier la question : Zoho Books est un logiciel de comptabilité

• Name autocomplete

  Hi, During searching emails the web tool does not always propose the auto-completion of the saved emails. As a result I either have to go to contacts and look up the exact email, or the exact full name including the middle name and any dots, which is very annoying. For example I have a contact that I emailed in the past that has "First M. Last" <email@email.com> type of contact. When I start typing 'First' the email may or may not pop up in the autocomplete menu. Then if I start typing "first last"

• Can we handle a support like (incident management) project in Zoho Projects?

  Hi, I have a new profile of a project whereby we provide "ticket" base support to a client. They have a request and ideally we would handle comms via a email exchange logged in Zoho. Today we use Zoho Projects for all out projects, which means that we

• Using a CRM Client Script Button to create a Books Invoice

  Hello, I need help handling error messages returned to my client script from a function. The scenario I have setup a client script button which is available from each Deal. This CS executes a crm function, which in turn creates an invoice based on the

• Why Format section gets disabled when we create Merge Template over PDF

  I need some assistance I have a Client who is going to give certificates to users who passes his exam. So, I am using mail merge but in ZOHO writer after I upload the PDF and create merge Template over PDF the format Section gets disabled. My problem

• Possible to connect Zoho CRM's Sandbox with Zoho Creator's Sandbox?

  We are making some big changes on our CRM so we are testing it out in CRM's Sandbox. We also have a Zoho Creator app that we need to test. Is it possible to connect Zoho CRM's Sandbox to Zoho Creator's Sandbox so that I can perform those tests?

• How do i follow up my email campaign in-thread

  Is there a way to follow up the email campaign so that it is in-thread using zoho campaigns? eg customer gets original email with subject line "hello" then 5 days later follow up would be with subject line "RE: hello".

• How to unlink a SAML user from the existing Zoho Desk user (domain change case)

  Hi everyone, I’m trying to understand how to handle a situation where a customer changes their company domain. In our setup, users authenticate via SAML, so when the domain changes, the SAML system treats them as a new user. However, in Zoho Desk, I’d

• Announcing new features in Trident for Mac (1.29.0)

  Hello everyone! Trident for macOS (v1.29.0) is here with new features and enhancements to enhance your business communication. Let's take a quick look at them. Access shared mailboxes. You can now view and access shared mailboxes in Trident, which are

• Books is extremely slow again today !

  Everything is running slowly even with 500mb connection speed

• Cyclic dependencies in many-to-many relationships...

  I have an application which includes a form for companies, and a form for contacts. Each company can be assigned 1 technical and 1 administrative contact. I have this working okay so far, but I want to copy the scripts used so far to a new empty application. When I import the scripts it fails with a message that says: Problem encountered while creating the application Error in resolving form dependency:Cyclic dependency among the forms:[Company, Contact] What can I do to resolve this? After all,

• Zoho Workdrive for Office, "vsto runtime not found"

  Hi all, I have been trying to get ZohoWorkdrive_MS-addin_1.4.exe installed, but I keep getting the error "VSTO Runtime Not Found!" - even though I have installed it ... Anyone else hear had problems with the MS addin?  FYI, I am using O365 on A Dell laptop running Win 10 Home - fully patched and up-to-date.  I have tried compatibility modes and running explicitly as Administrator - the usual steps. Any advice would be appreciated.

• Zoho API to create ticket

  I'm developing an integration to create tickets via API, but, locally it works (send and recieve requests). In production it also works sending requests, but, my file don't recieve any response data. My URL is available in Zoho API Console and I have

• Automate Timesheet Approvals with Multi-level Approval Rules

  Introducing Approval Rules for Timesheets in Zoho Projects. With this automation, teams can manage how timesheets are reviewed and approved by setting up rules with criteria and assigning approvers to handle submissions. Timesheet, when associated to

• Zia’s AI Assist now helps you write clearer notes — in seconds

  After helping recruiters craft job descriptions, emails, and assessments, Zia’s AI Assist is now stepping in to make note-taking effortless too. Whether you’re recording feedback after an interview or sharing quick updates with your team, you can now

• Building toppings #1 - Serving your needs with Bigin toppings

  Hey Biginners! We're excited to kick off our Developer Community series on building toppings for Bigin, and our goal is to provide an accessible, beginner-friendly, and relevant path for every developer. Imagine creating tiny pieces of software that unlock

• Can we create Sprint with tasks from Multiple projects?

  Hi Team, We were using Zoho Sprints for quite sometime. Currently we have started the process of Sprint method. We couldnt create the active sprint board with the tasks from multiple projects. I would like to know whether this is possible or Any timeline

• Tip of the Week #74– Create automated workflows in MS Power Automate

  Zoho TeamInbox now connects directly with Microsoft Power Automate, letting you streamline everyday routines tasks such as from sending emails to managing threads, with automated workflows. About the integration Zoho TeamInbox integrates with Microsoft

• Account validation

  Hello everyone, I registered my account on ZeptoMail to use the system, but the problem is that the verification period on Zepto's end has already passed and I have limited functionality.

• Paste issues in ZOHO crm notes

  Hi, since a week or so I have issues with the paste function in ZOHO CRM. I use "notes" to copy paste texts from Outlook emails and since a week or so, the pasting doesnt function as it should: some text just disappears and it gives a lot of empty lines/enters.....

• Is it possible to add a gradient color to a newsletter im designing?

  From where i sit it looks like you can only choose a single color but not combine 2 colors?

• New Feature: Audit Log in Zoho Bookings

  Greetings from the Zoho Bookings team! We’re excited to introduce Audit Log, a new feature designed to help you track all key actions related to your appointments. With Audit Log, you can maintain transparency, strengthen security, and ensure accountability.

• Custom validation in CRM schema

  Validation rules in CRM layouts work nicely, good docs by @Kiran Karthik P https://help.zoho.com/portal/en/kb/crm/customize-crm-account/validation-rules/articles/create-validation-rules I'd prefer validating data input 'closer to the schema'

• Customised Funnel

  We are running the standard plan for our ZOHO CRM. I have been asked if there is a way to combine data from the Calls module, Deals module and Contact Module into 1 funnel, similar to the view you can get when viewing Deals By Stages, you can see the

• How to restrict user/portal user change canvas view

  Hi , I would like to restrict user / portal user change their canvas view because I hide some sensitive field for them. I dont want my user switch the canvas view that do not belong to them But seems Zoho do not provide this setting?

• Good news! Calendar in Zoho CRM gets a face lift

  Dear Customers, We are delighted to unveil the revamped calendar UI in Zoho CRM. With a complete visual overhaul aligned with CRM for Everyone, the calendar now offers a more intuitive and flexible scheduling experience. What’s new? Distinguish activities

• Account disabled

  I have an issue I need help with. Whilst trialing ZOHO CRM I created the following: Account1 (-------------) using m__ame@m__rg___s__i__.___.__ and 2 personal emails Account2 (-------------) using a personal email and 2 users _al__1@______________._o_.__

• Next Page