We’re transitioning from Zoho ShowTime to TrainerCentral

Hello everyone,

Zoho ShowTime was originally built as a training platform to serve training agencies, HR teams, and individual trainers. As the platform grew, we realized that more creators and businesses could benefit from its capabilities. That’s why we launched a new brand, TrainerCentral, a full-featured training platform that handles everything from course creation to live sessions. With a host of new features and added capabilities in TrainerCentral, we’re saying goodbye to Zoho ShowTime and transitioning to a more advanced, comprehensive platform.

With TrainerCentral, you can design multimedia-rich courses that combine videos, documents, quizzes, and assignments to offer self-paced training. Built-in live session tools allow you to host interactive sessions including polls, chats, and surveys, to keep learners engaged. The platform simplifies learner management with detailed progress tracking, analytics, and automated certificates, helping trainers measure performance and learning outcomes with ease.

It also offers a no-code website builder that enables users to create a professional, fully branded academy website to strategize and market their online courses effectively to learners. With its robust, integrated payment gateway system, it facilitates secure, frictionless transactions across global markets.

This migration from Zoho Showtime to TrainerCentral will provide you with access to enhanced features, improved performance, and a unified training experience.

How to migrate from Zoho ShowTime to TrainerCentral.

You can migrate your account from Zoho ShowTime to TrainerCentral anytime by clicking the Migrate button in the left pane and following the on-screen instructions. Once migrated, you’ll receive a notification, through which you can access your TrainerCentral account.

1. Only the super admin of a Zoho ShowTime portal can migrate their portal's data to TrainerCentral.
   
2. We’ll be disabling remote session scheduling and learner registration for on-demand sessions starting December 1, 2025. With this transition, Zoho ShowTime will reach its End of Life (EOL) on December 31, 2025.
   

To avoid any disruptions to your live classes, please move to TrainerCentral before December 31, 2025.

We hope this will elevate your experience to the next level.

If you have any questions, take a look at the FAQ section below, reach out to us at support@zohoshowtime.com, or just leave a comment here.  

FAQ

1. How long will the migration take? 

The migration of your Zoho ShowTime data and account portal is expected to take approximately one to two hours. In the event of any technical issues or glitches during the migration, the product team will address them immediately. In such rare cases, the migration will be completed within 24–48 hours.

2. What will happen to my Zoho ShowTime account if it is not migrated before the sunset?

If you fail to migrate before the sunset, i.e., December 31, 2025, active Zoho ShowTime accounts will be automatically migrated to TrainerCentral.

 3. What will happen after migration? 

You will be able to access TrainerCentral with your Zoho ShowTime credentials and continue your teaching journey seamlessly, with the added benefit of new features.

 4. Will there be any changes to my payment after migration? 

No, there will be no changes to your payment. The amount you currently pay for your Zoho ShowTime subscription will remain the same after migration.

 5. I am a Zoho ShowTime customer or Zoho One user. How will I be mapped to the TrainerCentral plan? 

If you are a Zoho ShowTime customer or a Zoho One user, you will be mapped to the equivalent TrainerCentral plan automatically to ensure a seamless transition.

 6. What happens if I choose not to migrate? 

You can back up your data, including materials, recordings, and analytics associated with your account, and then contact our support team to delete your account.

 7. I am a Zoho One user and purchased paid attendee add-ons. How do I enable them in TrainerCentral? 

You’ll need to reach out to support team to enable it again in TrainerCentral.

8. Will my configured payment gateway and ticket settings in Zoho ShowTime be migrated to my TrainerCentral account automatically?  

All of the sessions and tickets created in Zoho ShowTime will be migrated without any changes to your TrainerCentral account. However, for any new sessions you create in TrainerCentral, you will need to set up your payment gateway and ticketing options again.

Kindly refer to this help link to see the list of payment gateways supported by TrainerCentral.

 9. Where can I find my past sessions and library content from Zoho ShowTime in TrainerCentral after migration?

     

➤ Remote session: You can find previously created/conducted Zoho ShowTime remote sessions in Live Workshops → Past Sessions.
➤ On-demand session: You can find previously created/conducted Zoho ShowTime on-demand sessions in Live Workshops → On demand.
➤ All materials hosted in your ShowTime library will be moved to TrainerCentral's library.

 10. Will my current integrations like Zoho CRM, Zapier, and Zoho Flow function seamlessly? 

All of your Zoho CRM, Zapier, and Zoho Flow integrations and their functionalities will be migrated seamlessly to TrainerCentral. In Zapier and Zoho Flow, several additional triggers and actions are available for all courses and live workshops.

 11. If I cancel my TrainerCentral subscription after migration, will I get the same plan when I resubscribe to a new TrainerCentral account? 

No. The equivalent plan is provided only if you migrate from Zoho ShowTime. If you resubscribe for a new TrainerCentral account, you’ll be mapped to a new plan.

12. What if I can't see the Migrate button on my Zoho ShowTime portal?

If the Migrate button isn’t visible, please contact our support team to help you migrate from Zoho ShowTime to TrainerCentral.

• Topic Participants

• Neeraja Raghavendran

• Sticky Posts

• Video tip 02: Customize your feedback and evaluation forms in Zoho ShowTime

  Hello everyone,  Here's a new video tip for all our ShowTime users. Today we will learn few quick, effective ways to evaluate your participants and assess your trainings conducted on Showtime, like MCQs (multiple choice questions), text-boxes, and ratings scale.   Watch the below video to learn how these assessment systems help you effectively evaluate course-related knowledge and skills of your trainees on a regular basis.      Follow this page to learn more such tips and stay updated on all the

• Video tip 05: Host training courses under your own personalized domain and white-label your email communications.

  Hello everyone,  As a trainer, having your own domain name increases your brand's positioning and reach through search results on top search engines like Google, Yahoo, and Bing. Prospective customers will more readily pay for courses from an organization with a professional, established online presence. A custom domain establishes you as a leader in your area of subject expertise, helping you promote your courses and build brand recognition with your global audience.   In today's video tip, we at

• Video tip 04: Do you want to set up repeated training sessions at regular intervals? Learn how.

  Hello everyone,    Sometimes it is difficult to organize and manage your everyday work and training sessions. Scheduling recurring or repeated sessions can be even more time-consuming as you need to create and maintain the training content, schedule multiple time slots for the training, manage registrants across each session, and more.    Zoho ShowTime offers a smarter option for these cases that only takes a few clicks. Play the video below to learn how to use the same presentation content and set

• Spotlight 03: Connect and deliver more effective trainings with ShowTimes' Viewer app

  With the growing need for virtual classroom learning, the use of mobile and tablet software is quickly becoming the most convenient way to share knowledge between educators and students. According to a 2018 study, nearly 67% of digital learners now use mobile devices to complete their online coursework. Additionally, smartphone learners complete course material 45% faster than those using a computer.  Considering these facts, we now introduce our next community spotlight series that will focus on Zoho

• Video tip 1: Record and share trainings on Zoho ShowTime.

  Hello everyone,   We are excited to launch our video tip of the month series within our ShowTime's community, aimed to help our trainers and educators with brief and practical tips on delivering more effective and comprehensive training.   In this month's video tip, we will show you how to record your training sessions quickly and share them with your attendees and other prospective learners externally. We hope this tip was useful. ShowTime also allows you to automatically record your live trainings

• Recent Topics

• Widget Height were destroyed

  All widget heights in the Details Canvas view are broken. Moderation Update: This is a known issue with widget heights in Client Script popups and flyouts. A fix is in progress, and this post will be updated once it's released.

• Introducing Incentives for Zoho CRM: Build, automate, and track sales commissions

  Dear Customers, We are here with an amazing news! We built a direct solution to help manage your commission provisioning activity in your business. From creating commission plans to issuing payouts, this application leverages your sales reps’ performance

• Enhanced Zoho CRM and Office 365 calendar synchronization features!

  Dear customers, We're excited to share some significant improvements to our Office 365 calendar synchronization features, aimed at providing you with more control and a more personalized experience. What’s new Choose your Office 365 calendar: During the

• Introducing Zoho Key Service, a simpler way to access LLMs without API keys

  Available in the Professional, Enterprise, and Ultimate editions in the US, IN, AU, JP, and CA DCs. Hello everyone, We are excited to bring Zoho Key Service (ZKS) in Zoho CRM, a simpler way for organizations to access and use third party LLMs. You can

• Zoho Books Support

  Dear Team, Zoho Books offers a demo before you purchase zoho books. But after that when he actually purchases the product he has to rely on toll free number or help documents. But this might get frustrated in the initial period. Specially in initial period.

• How to add a fee based on payment method

  I currently accept both ACH payments and credit card. I want to add a 3% fee to a number of my subscription plans if the customer chooses to use a credit card (and not ACH/checking). How do I do this? Is there an in-built feature, or would i have to create

• Mirror Component in Zoho CRM: Access real-time related data without leaving your record

  Hi everyone, This feature is now available for the JP, CA, SA, UAE, and AU DCs. We're excited to bring to you Zoho CRM's mirror component, which presents relevant data on a record's details page and keeps everything users need in one place without having

• What's New in Zoho Invoice | July – September 2026

  Hello everyone! We're back with the latest updates and enhancements we've rolled out in Zoho Invoice from July to September 2026. Here's what's new this quarter: Zoho Invoice is Now Available in Nigeria Introducing the Super Admin Privilege E-Invoicing

• Convert MBOX to PDF Free on Mac and Windows

  MBOX files are widely used for storing email messages in email clients such as Thunderbird, Apple Mail, and other programs that support the MBOX format. Although this format is useful for handling emails, it can at times be inconvenient to access the

• Notes - Reaction Buttons

  Using the native notes option within CRM is fine, it works and the RTF features are great, however, would it be possible - if there isnt already something in place, where we can add a reactions button, similar to teams/whatsapp to show that its been read

• ZohoBooks - "Account transactions" report doesn't have any "Desciptions"

  Hi, I'd like to push for this to be included in ZohoBooks: In a "account transactions" report all the numbers are right, but I'd really like to see the "Description" as part of this report, i.e. the line-item-description as I would see it in the bank statement. Essentially all you see is a list of numbers adding up to the total. It is very difficult to see if things are right without being able to see what exactly each transaction refers to. Going into each transaction one-by-one is not a workable

• Address limits per customer by edition

  I’m on the Standard edition and have reached a limit of 30 addresses under a single customer. Before I move to an annual Professional subscription, I need to confirm the following: What is the maximum number of addresses allowed under one contact, and

• Cannot apply tags to multiple items at once

  It is very frustrating needing to apply tags to notes individually. Even worse that it takes multiple clicks to do it. Can there please be an update to: 1.) Allow us to apply tags to batches of notes in one go. 2.) Make it less clicks to add a tag 3.)

• Get all hiring updates via Zoho Cliq bot notifications

  We’re introducing a new way to stay updated on recruitment activities: Cliq Bot notifications. Now you can receive Zoho Recruit notifications directly in Zoho Cliq—alongside your existing in-app alerts and emails. Whether it’s a candidate status change,

• Notes Acknowledgement

  It would be great to have emojis that can be used for Notes. Emojis such as Thumbs Up to let someone know you agree with them or a emoji for thanks. It's a simple way to acknowledge that you read someone's note. Moderation update: Emoji reactions for

• Is it possible to log text messages from iphone into Zoho CRM

  My team is more and more utilizing text messaging to communicate with clients. Does Zoho have a solution for logging these text messages when clicking "Send Text Message" from the Zoho app. Much like when you call, you get prompted to log a call, can

• Project Finances: Fully Accessible within Projects

  Project finances and work items are now on the same screen and it transforms the way you run your project. Managing your project finances is now much easier and in the same screen as your work items. Access quotes, invoices, bills, sales orders, and purchase

• zoho stream web notifications

  since im locked out of IMAP and cant use my mail app that lets my team collaborate and chat below emails, im trying out the zoho version of this... zoho streams. On the bottom of an email in the zoho mail web app, i "comment" and mention another user.

• UI / UX Improvements

  Please consider changing the Dependency Details window from a column-based layout to a list-based layout, or allowing users to choose their preferred layout. The current column-based view uses screen space inefficiently and makes navigation difficult,

• Zoho CRM and Desk sandboxes for testing native integration

  Hello team, We are evaluating the native integration between Zoho CRM and Zoho Desk, We have sandbox instances of both products and want to test the integration there, without any effect on our production CRM or production Desk data. While setting up

• Function #24: Automatically display deal name from Zoho CRM on quotes in Zoho Books

  Deals allow businesses to organize and visualize their sales pipeline. This provides a clear overview of all potential opportunities and helps in making informed decisions. Zoho CRM empowers you to create deals or potentials for your clients and monitor

• Zoho Books | Product updates | August 2026

  Hello users, July has been an exciting month for Zoho Books! This month, we're excited to introduce HTML PDF Templates, Placeholders as Pills, expanded approval workflows for Sales Returns and Journals, and significant compliance updates across the India,

• Auto-Sync Field of Lookup Values When Parent Record Changes

  Hi Zoho Team, Currently, when you use a "Field of Lookup" in Zoho CRM, the value is captured as a snapshot at the time the lookup is set. If the parent record is later updated, the Field of Lookup value on the child record does NOT update and stays stale.

• [Request] Pivot filter date option : from set date to relative value ie from 01Jan to LastMonth

  I don't think I can currently do this... but it's worth asking if it's possible. My use case is concerning annual leave which is calculated from the beginning of the calendar year (01Jan) then each month I want to have details of leave taken etc... In

• Customer Statement Showing Incorrect Negative Balance Due to Unused Advance

  Dear Zoho Support Team, We are facing an issue with the Customer Statement in Zoho Invoice related to customer advances/mobilization advances. The issue is that when a customer has made an advance payment that has not yet been fully utilized against invoices,

• Mois de la sensibilisation à la cybersécurité 2026 : faites de la sécurité un réflexe avec Zoho

  Imaginez : vos systèmes informatiques répondent aux normes de sécurité en vigueur et votre entreprise est assurée contre les cyberattaques. Pourtant, un matin, tout bascule. Vos données sont chiffrées et un message glaçant s’affiche à l’écran : « Si vous

• Specifying time increments on a Date/Time field

  Hi all, Im using a Date/Time field in my CRM module. At the moment the increments are 30 minutes. How can I change these to be 15 minutes? Thanks

• Read, View, Access, or Open an OST File Without Outlook

  Have you at any time needed to open an old OST file only to find that Microsoft Outlook is not installed on your computer? It is very annoying, particularly in the case where the file includes important emails, attachments, contacts, or calendar items.

• What's new in Zoho Workplace | August 2026

  Hello Zoho Workplace community! Here's a roundup of all the new features and announcements that went live across Zoho Workplace applications in August. Zoho Mail Zoho Mail is now available in AWS Marketplace! AWS Marketplace users can access and subscribe

• Read, View or Open MBOX File without Any Email Clients

  Since email messages are stored in a single file by MBOX files, they are useful for keeping email data in one location. Many email programmes, such as Thunderbird and other mail clients, support this format. However, if you have an old MBOX file and the

• What's new in Zoho Social - Q3 recap

  Hello everyone, We've rolled out a bunch of exciting updates in Q3, and we're thrilled to walk you through them. Here's a quick look at everything we released in July, August, and September to help you experiment with content, automate engagement workflows,

• The Social Wall: September 2026

  Hello everyone! This month, we’re bringing Snapchat to Zoho Social. You can now connect your Snapchat account and manage your content alongside your other social channels. Whether you want to reach a wider audience through Spotlights or share quick updates

• How to Convert Apple Mac Mail to PST for Outlook for Free?

  Apple Mail is a widely used email program among Mac users, but what do you do if you want to transfer your emails to Microsoft Outlook? In such a situation—for example, when you are moving from a Mac to a Windows computer or when you need to use Outlook

• Turning off the recorded welcome in Zoho Webinar

  Is there a way to turn off the recorded voice that comes up at the beginning of every webinar session? It devalues the experience for attendees from feedback, interrupting their connection with our brand and delaying webinar start unnecessarily.

• Option to Disable Knowledge Base Section in Feedback Widget Popup Hello Zoho Desk Team

  Hello Zoho Desk Team, How are you? We are actively using Zoho Desk and would like to make more use of the Feedback Widget. One of the ways we implement it is through the popup option. At the moment, the popup always displays the Knowledge Base section,

• Losing description after merging tickets

  Hello, We merge tickets when they are about the same topic from the same client. It happens sometimes. We recently noticed that after the merger only the description from the master ticket is left in a thread. And the slave-ticket description is erased.

• Outgoing Mail Blocked – Suspicious Login Activity (Need Clarification and Solution)

  Hello, I’m currently facing an issue where my Zoho Mail account has been blocked due to “suspicious login activity,” and outgoing emails are restricted. Here are the details shown: Block type: Outgoing mail blocked Reason: Suspicious login activity A

• Account Blocked due to Suspicious Activity.

  Hello, Trying to get access to my account, I have found this message above in the subject of this message. I am unable to log back to my account (see err. mess. below.) and thus cannot get rif of this following the Zoho procedure : I followed the step

• Zoho Recruit mailserver get blocked by Microsoft!

  Hi, We have experienced this issue twice now, where Zoho Recruit outbound IP addresses are being blocked by Microsoft. We are confident that Microsoft is the blocking party, as all outbound emails to candidates with @hotmail.com, @live.com, and @outlook.com

• Months of WooCommerce–Zoho Inventory sync failures and repeated support requests – has anyone experienced this?

  Months of WooCommerce–Zoho Inventory sync failures and repeated support requests – has anyone experienced this? I run a small retail business using WooCommerce and Zoho One. For months, I have been trying to resolve recurring synchronisation failures

• Next Page