What's New in Zoho Inventory | August – October 2025

What's New in Zoho Inventory | August – October 2025

Hello customers,

The last quarter has been incredibly productive! We've released a powerful slate of new features and enhancements in Zoho Inventory designed to give you better control, greater efficiency, and expanded functionality across your inventory operations. From advanced multi-level approvals to better warehouse management, and critical integration updates, we hope these updates and enhancements to empower your business. Let's dive in and explore the updates for the month of August, September, and October.

You will learn about the following features:
  • Revamped Inventory Dashboard
  • Advanced Control & Customization
    • Custom Approval for Inventory Adjustment and Transfer Order
    • Custom Modules in Customer and Vendor Portal
    • Custom Buttons & Related Lists
    • Lookup Custom Fields for Locations
    • Custom Field Inherit Value Support
    • Simple Approval for Purchase Receives
    • PDF File Name Customization
  • Location Operations & Fulfillment
    • Serial Barcode Bulk Generation
    • Picklist Custom View Support & Column Customization
    • Import and Export Replenishments
    • Batch Details in Picklist PDF
    • Dimensions and Weight in Items List view
    • Scan Items option in Transfer Order and Sales Receipt
  • Reporting & Data Visibility
    • Dedicated Inventory Reports
    • Picklist Reports
    • Assembly Detail Report Enhancements
    • Enhanced Batch Details Report
    • Export Bin Location Detail Report
  • Integrations & Ecosystem
    • Email Translations
    • Kit Item Support in Sales Channel Integrations (Early Access)
    • WhatsApp Notification for Purchase Orders
    • PayNow Payment Method - Stripe
    • GST 2.0 Rate Rationalization & HSN/SAC Bulk Validation
  • Mobile Updates 

Revamped Inventory Dashboard 

As part of our 10 Years of Zoho Inventory milestone which we celebrated on October 23rd, we’ve revamped the Inventory Dashboard to deliver improved insights, enhanced visibility, and a smoother you experience. The new dashboard introduces smarter widgets such as Top Selling Items, Top Stocked Items, Sales by Channel, Sales Order Summary, Top Vendors, Receive History, and more, offering a complete overview of sales, purchases, and stock performance. You can quickly identify top selling items and top-stocked products, track sales across channels, monitor vendor performance, and manage pending actions like orders to be picked, packed, or shipped all from a single view. The Recent Activities section provides a snapshot of your actions in your organization for quick tracking. These changes apply for iOS as well.

Advanced Control & Customization 

Custom Approval for Inventory Adjustments and Transfer Orders

Introducing Custom Approval for Inventory Adjustments and Transfer Orders. This enhancement allows you to design approval flows tailored to your specific business requirements, offering greater flexibility and control over transaction approvals.
You can create multiple custom approvals within a module and define their priority order. When a transaction meets the criteria of more than one approval rule, the system will follow the priority set by you to determine which approval flow to trigger first. Additionally, the Auto Approve and Auto Reject options let you automate decisions based on set conditions to help your streamline routine approvals and reduce manual effort.
To set custom approvals:  Go to Settings > Inventory Adjustments or Transfer Orders > Under Approvals tab, select Custom Approval.

Custom Modules in Customer and Vendor Portal

You can now show Custom Modules in the Customer and Vendor Portals. This enhancement enables your customers and vendors to view, create, and manage records from custom modules directly within their respective portals. Admins can define record-level visibility, set permissions, and control actions such as view, edit, comment, and draft, ensuring precise access management. Once configured, the selected modules will appear in the portal's left sidebar. Your customer or vendor with permission can create, edit, and save records as drafts, which are listed under Portal Draft. Submitted records will then be reflected under Portal Submitted, where they can be reviewed and approved. Note that Preferences can be edited or disabled anytime.
To configure: Go to Settings > Custom Modules > Module > Preferences, click Enable and Configure, and set your lookup field, permissions, and display criteria. 


Custom Buttons & Related Lists in Modules 

We have introduced Custom Buttons and Related Lists for Transfer Orders, Purchase Receives, and Sales Returns. With this enhancement, you can now create and manage custom actions and related data views within these modules. This update lets you streamline operations by automating actions, linking relevant records, and enhancing visibility directly within othermodules.
To create custom buttons and related lists:, Go to Settings > Inventory > Transfer Orders > Custom Buttons/Related Lists > + New


Lookup Custom Fields for Locations

Lookup Custom Fields are now supported in the Locations module. You can now use lookup custom fields for Locations in both Custom Fields and Custom Modules. Earlier, this functionality was limited to Warehouses. With this enhancement, support is now extended to Branches as well. For organizations migrating from Warehouses to Locations, all existing custom fields will automatically be migrated to the new Locations module.
To do this, go to Settings > Sales > Invoices  > Field Customization > + New Custom Field


Custom Field Inherit Value in Transactions

We have introduced support for Inherit Value across various transactions to ensure smoother data flow and reduce manual entry. Custom field values will now be automatically carried forward between linked transactions as follows:
  1. Package: Inherits values from Sales Orders
  2. Shipment: Inherits values from Packages
  3. Sales Return: Inherits values from Sales Orders
  4. Purchase Receive: Inherits values from Purchase Orders
  5. Credit Note: Inherits values from Sales Returns

Simple Approval for Purchase Receives

We’ve introduced Simple Approval for Purchase Receives.Admins and approvers can Save and Approve, Approve, or Reject transactions, while non-approvers can only Save and Submit. Once approved,  you can mark the transactions as In Transit or Received. 
To enable this feature: Go to Settings > Purchase Receives > Approvals > Set up notifications to alert you when transactions are submitted, approved, or rejected.

PDF File Name Customization

You can now customize PDF File Name, giving you more control over how your exported documents are named. Previously, PDF exports followed a fixed format based on the module number. With this enhancement, you can now customize file names using supported placeholders, and even add prefixes or suffixes..
To customize invoice file names for example: Go to Settings > PDF Templates > Invoices > Configure Export File Name.


Location Operations & Fulfilment 

Generate Bulk Serial Barcodes for Printing

We’ve introduced Add in Bulk and Autofill options when selecting and printing serial numbers from the Items and Composite Items details pages. With this enhancement, you can now paste or autofill multiple serial numbers at once, eliminating the need to select them individually.
To do this, go to Items > Serial Item > In the details page, click Generate Barcode

Picklist Custom View Support & Column Customization

We’ve made enhancements to the Picklist module, bringing greater flexibility and control to how you can view and manage your data. With this update, you can now customize columns by adding, removing, reordering, pinning, and adjusting text display (clip or wrap). You can view the custom fields in the list page by marking  them in the Customise Columns section  . We’ve also introduced Custom View Support, allowing you to create and manage personalized views.

Import and Export for Replenishments

We’ve introduced importing and exporting options for Replenishments. With Import Replenishment, you can now upload replenishments in bulk. A sample file is also available for reference to ensure proper formatting. Duplicates are identified based on Item Name and its Location Name and can either be skipped or overwritten. You need to map the fields during import. If there are any errors, they will appear in the preview with the related item and location details. With Export Replenishment, you can export data using customizable export templates. Specific fields can be selected for export, and the export file can be password protected.
To import or export replenishments, go to Inventory > Items > More > Import/Export > Import/Export Replenishments


Batch Details in Picklist PDF

We’ve introduced Batch Details such as Batch Reference Number, Quantity, Manufacturer Batch Number, Manufactured Date, and Expiry Date in the picklist PDF. You can customise the details you want to displaye from  the Items Customization section of the PDF. If multiple batches are linked to the same line item, their details will appear within the same placeholder, separated by spaces.
To enable batch details in picklists pdf: Go to Settings > Customization > PDF Templates > Picklists > Edit a template > Table

Dimensions and Weight in Items List View

You can now display Dimensions and Weight columns in the Items List View. You can enable these columns through Column Customization to view the item measurements and weight details directly from the list view page.
To do this: go to Items > Customize Columns > Check the Dimensions and Weight box


Scan Items Option in Transfer Order and Sales Receipt

You can scan the items to add them directly to line items in Transfer Orders and Sales Receipts. This option was only available in Invoices previously. When multiple units of the same item are scanned, the quantity automatically increases in the existing line item. For advanced tracking enabled items such as Serial or Batch tracked items, both the item and its tracking details can be captured. 

Reporting & Data Visibility 

Dedicated Inventory Reports (Inventory Adjustment & Replenishment)

We’ve introduced three new dedicated inventory reports to help track and analyse stock movements and adjustments more effectively.
Replenishment Task Details Report
This report provides detailed insights into past and ongoing stock replenishment tasks. You can track replenishment trends, monitor the total stock replenished or pending, and group data by items, locations, vendors, or source locations. The report supports column customization, scheduling and saving as a custom report, advanced grouping and filters
To access this report: Go to Reports > Inventory > Replenishment Task Details

Inventory Adjustment Reports
Two new reports have been added for better visibility into inventory adjustments:
  1. Inventory Adjustment Summary: Gives an overview of all inventory adjustments within a chosen date range with support for customizable columns, filters, and grouping.
  2. Inventory Adjustment Details: Offers item-level insights into each adjustment, with options to customize columns, group data, apply filters, schedule, and save reports.
To access this report: Go to Reports > Inventory > Inventory Adjustment Summary/Inventory Adjustment Details

Picklist Reports

We’ve introduced the Picklist Summary Report and Picklist Details Report to provide clear insights into picklist operations and performance. The Picklist Summary Report gives a consolidated view of all picklists within a selected date range. It helps you analyse picking activity efficiently with options to customize and organize the data. The Picklist Details Report provides item-level details for each picklist within the chosen period. Key highlights of this report are customizable column visibility, advanced filters, multi-level grouping, export support, custom report creation, and scheduling capability.
To access this report: Go to Reports > Inventory > Picklist Details Report/Picklist Summary Report

Assembly Detail Report Enhancements

We have enhanced the Assembly Detail report to provide deeper insights and improved data flexibility. The report now supports additional fields such as SKU, Manufacturer, Brand, UPC, ISBN, EAN, MPN for both assemblies and their associated components. You can also view the custom fields for assembly items in the Show/Hide Columns section. Advanced filters have been introduced for the mentioned fields, allowing you to refine your analysis more precisely. Additionally, the report supports grouping  by Item SKU or Component SKU.

Enhanced Batch Details Report

We’ve enhanced the Batch Details Report to supports full column customization, including show/hide options, and displays warehouse or location-level stock. Multi-level group-by and advanced filters are also available, along with custom report creation. Now we have support for XLSX, CSV and Export to Zoho Sheet along with the existing formats i.e., PDF and XLS. You can sort key columns such as Item Name, SKU, Batch Number, Expiry Date, and Manufactured Date.

Export Bin Location Details Report

You can now export the Bin Location Details Report across all warehouses and locations. This new option is available under the Export section of the report, enabling you to generate a consolidated export for easier analysis and reporting.

Integrations & Ecosystem

Email Translations

We’re excited to introduce Email Notification Template Translations, making multilingual communication effortless. Until now, you had to create separate templates and workflows for each language. With this enhancement, all translations can now be managed in one place. The email template edit page now includes a tab-like interface to switch between languages easily and manage translations. Each template supports multiple language versions, all displayed neatly on the templates list page. The Portal Language field has been renamed to Customer Language in organisation profile settings, which determines the default language for each customer.
To configure your preferred languages, go to Settings > Organization Profile > Communication Languages. 

Kit Item Support in Sales Channel Integrations [Early Access]

We have introduced support for kit items in sales channel integrations including Shopify, Etsy, Amazon, and eBay. kit items can now be mapped to sales channel items that have inventory tracking enabled. Once mapped, when an order is synced from the channel, the associated components will automatically be populate based on the mapped quantities. For manual mapping, ensure that the sales channel item does not have existing stock or synced orders. Stock availability for kit items will now be dynamically calculated based on the stock levels of their associated components across the organization at the location levels. Stocks will be automatically updated whenever transactions occur for the kit item or any of its components.
Note: FBA items cannot be mapped with kit items.

WhatsApp Notification for Purchase Orders

WhatsApp notifications are now supported for Purchase Orders. You can now create and manage WhatsApp templates for Purchase Orders, send notifications individually or in bulk, and track message delivery and responses through comments, history, and dedicated reports. These notifications can also be included in the workflows to automate alerts and updates. 
To configure this feature: Configure your WhatsApp number under Settings > WhatsApp > enable Purchase Orders.


PayNow Payment Method via Stripe

We’ve introduced PayNow as a new payment method through Stripe integration. PayNow enables customers in Singapore to make instant payments using bank or financial apps. Your customers can complete payments by scanning a QR code, with transactions recorded instantly upon confirmation. You can collect payments in SGD from any location, but the connected Stripe account must be registered in Singapore.
To enable PayNow: Go to Settings > Online Payments > click Edit Settings in Stripe > pencil icon > enable PayNow

GST 2.0 Rate Rationalization & HSN/SAC Bulk Validation [India Edition]

Following the GST Council’s 56th meeting, the GST structure has been simplified to 18% (Standard), 5% (Merit), and 40% (Sin/Luxury), effective September 22nd. To support a smooth transition, in-app assistance is now available to update GST rates across items, plans, add-ons, and recurring profiles based on configured HSN/SAC codes. Additionally, we’ve introduced HSN/SAC Bulk Validation to help identify and fix invalid codes across items and recurring transactions. You can validate in bulk, track update history, and reschedule the migration if any corrections are made ensuring full compliance withGST 2.0.

Android Mobile Updates 

We’re excited to announce the latest updates and improvements in the Zoho Inventory Android app, bringing better performance, usability, and feature parity with the web version.
  1. Feature Update:
    We’ve implemented Kit Item enhancements to display associated kit components in Sales Receive, Sales Return, and Transaction Details screens for improved visibility and accuracy.
  2. Enhancements:
    We’ve added Custom View support in the Package and Shipment modules and enhanced external scanner handling for smoother Stock Counting operations.
That’s all for now, folks! We hope these updates make your inventory management smoother and more powerful. Do try these features out and let us know what you think in the comments below. If you have any questions, feel free to reach out to us on support@zohoinventory.com.

Best regards,
The Zoho Inventory Team.


    • Recent Topics

    • WhatsApp Business Message Pricing Update: Effective October 1, 2026

      Hi everyone, Starting October 1, 2026, Meta is updating how WhatsApp Business messages are charged. This guide explains the new per-message pricing model, how message categories work, and what changes for service messages specifically. How Meta charges

    • Cannot login to Zoho Mail on Mobile App

      Hi, I am the super administrator for our company's email account. I just created 4 new email accounts, and my users have downloaded the zoho mail app. However they are unable to login to their email on the app. It kept saying "User does not exist". Please help! Thank you.

    • Zoho Projects - Linking CRM Deals to Projects via API without sending customer contact email invitation to project portal

      We are using the Zoho CRM and Zoho Projects APIs to automatically create a project in Zoho Projects and then associate that project with the relevant Deal in Zoho CRM. The API process is working in that the project is created successfully and appears

    • In ZOHO Books, it appears that there is a maximum of 200 Shipping addresses.

      I am using ZOHO Books and what you call a shipping address, we use as a Service address. I have a couple of customers that have Many Many service addresses, I am starting to get an error saying too many shipping addresses. Additionally, is there a way

    • Notice to Zoho Community Members: Updated Zoho Community Guidelines

      Hello everyone, We have updated the Zoho Community Guidelines to keep the exchanges original, relevant, and meaningful. The major focus of this update is on AI use, and on sharing apps, extensions or other software in the community. This community works

    • How to add a fee based on payment method

      I currently accept both ACH payments and credit card. I want to add a 3% fee to a number of my subscription plans if the customer chooses to use a credit card (and not ACH/checking). How do I do this? Is there an in-built feature, or would i have to create

    • How to charge Convenience fee OR payment gateway charges to the end client who is paying the invoice?

      Hello, I am creating this topic after having discussions with various sets of users and have understood that with people moving more and more to digital payments, it is important for the client to enable the "Convenience fee" kind of scenario. I have

    • Can't copy and paste from email in Zoho email client

      I don't know what happened, but I have lost the ability to cut and paste information from an email.

    • Hide Inactive Social Sign-In Providers from Login Screen

      Hello Zoho Team, We hope you are doing well. Currently, Zoho One allows admins to configure security policies and enable or disable Social Sign-In options for third-party providers such as Apple, Google, Microsoft, LinkedIn, Yahoo, Twitter, Facebook,

    • How does Zoho handle the daylight savings time change in Alberta?

      Alberta has just made the decision to get rid of daylight savings. This means that as of November 1, 2026 we remain on UTC-6 year-round. We have timing errors in meetings scheduled after that For example, we scheduled meetings in late November at 9:00

    • Shared Mailbox in iOS app

      Hi, On the desktop I am using a Shared mailbox for our company's general mailbox that somebody else should be able to view. In the iOS app however I can't find it? Old sources on the internet says this isn't possible but that can't be right? Somebody

    • Issues with Zoho Insights and email template web links

      Is anyone else out there having the same issue we're experiencing? When we send out an email template, Zoho insights is converting the URLs from the URL we insert in to the template in to one of the form https://mailer1.zohoinsights.com/ocgeturl/2d6f.327230a?l=0ed7f050-5b31-11eb-a1a...

    • UCP: Why We Killed the Multi-Portal Mess and Simplified Customer Self-Service

      Let's talk about the multi-portal mess nobody wants to admit that it exists. Your customer needs an invoice from one app, wants a ticket update from another, and has a project waiting in a third, each behind its own login, its own UI, its own "was it

    • Object-level edit permissions

      Hi, we are currently running into a limitation with permissions inside larger workspaces. Our use case is a central Analytics workspace that contains many tables, Query Tables, reports and dashboards used by different teams. We would like to allow certain

    • inventory removal at packing list or shipment.

      currently our system is set to remove inventory at invoice. This is creating an inventory nightmare? Is it possible to change the settings to remove the item from inventory at either the packing slip stage or shipping the item.

    • Item description is not displayed

      I added the item description while importing the new item through the bulk item Excel sheet, and the import was completed successfully. However, I cannot see the description in the item details under Inventory. Could anyone please advise how to make the

    • Shared inbox unable to see replies

      Hi we are a small company me and someone else, we have a shared inbox for our sale@ and contact@ however we have this issue where by if i reply to an email or the other person reply to the email, it does not show it to them and therefore we end up replying

    • Record Payment - Auto Populate Amount as payments are selected

      When recording payments you have the option of clicking on "Pay in Full" next to the bill which automatically adds the total at the bottom of the page next to "Amount used for payments" but this should also auto populate / update the total at the top

    • Can't set conditional layout rule on lookup field in Zoho CRM

      Namaskaram Zoho CRM team, Usually any fields of module except mandatory fields can be hide using conditional layout rules. But that can't be set on lookup fields event that is not a mandatory fields. Many users are in need of that. Crafted with ❤️ Zoho

    • [Request] Pivot filter date option : from set date to relative value ie from 01Jan to LastMonth

      I don't think I can currently do this... but it's worth asking if it's possible. My use case is concerning annual leave which is calculated from the beginning of the calendar year (01Jan) then each month I want to have details of leave taken etc... In

    • Need to be able to apply layout rules to 'Multi Pick List'

      Currently, we are unable to apply layout rules to fields that are 'Multi Pick List'. This means we have to instead use checkbox fields, but they are inefficient. For example, we use the Multi Pick List to list our products. However, we're unable to apply

    • Announcing the new SKILL.md for Zoho CRM and the updated OAS repository!

      We are introducing a new zoho-crm skill to make working with Zoho CRM Developer tools (like APIs, functions, widgets, client scripts, queries etc) easier and faster, with the help of AI in your preferred AI harness like Claude Code, Codex, Cursor, VSCode

    • My "trigger" panel disappear from my workflow ...

      Hello, I want to add a trigger to an email sequence, but the "trigger" panel has disappeared when I want to modify ...I used a predefined template to create this sequence, is that because of that? Thank you. I have attached a screenshot to you

    • Workflow Automation Not Triggering

      My Zoho CRM workflow sometimes doesn’t trigger when a record is updated, even though the workflow criteria appear to be met. What should I check to find out why the workflow is being skipped?

    • AI Calling

      Hi, does anyone have experience or any thoughts on AI Calling. Getting AI to make calls on behalf of your company. We are looking into it, but are finding it difficult to get info and providers that can assist.

    • Zoho Sheet as KB Document

      It would be nice if Zia Agents could take Zoho Sheets as part of the knowledge base. The use case here is that it's infinitely easier for humans to maintain a spreadsheet table than any .md / TAML / JSON document. For situations where humans are responsible

    • Ask the Experts: Five-hour live Q&A session with Zoho WorkDrive product experts

      Have questions about WorkDrive 5.0? Let’s talk! We recently launched Zoho WorkDrive 5.0, packed with powerful updates to help your team work smarter, stay secure, and get more value from your business content. From content-centric workflows and AI-powered

    • Automating CRM backup storage?

      Hi there, We've recently set up automatic backups for our Zoho CRM account. We were hoping that the backup functionality would not require any manual work on our end, but it seems that we are always required to download the backups ourselves, store them,

    • Zoho Community Digest - September 2026 | Part 3

      Hi everyone, and welcome back! Zoho CRM launches PRM for partner management, Bigin builds this year's Apple AI updates into the app, and Snapchat is now a connected channel in Zoho Social. There are also three notices worth reading, including WhatsApp

    • ERROR: This user is not allowed to add in Zoho. Please contact support-as@zohocorp.com for further details

      I can add new user for mail, i received message error about; This user is not allowed to add in Zoho. Please contact support-as@zohocorp.com for further details Try creating user name; instagram@eficaztecnologia.com.br

    • Support for Custom Fonts in Zoho Recruit Career Site and Candidate Portal

      Dear Zoho Recruit Team, I hope you're doing well. We would like to request the ability to use custom fonts in the Zoho Recruit Career Site and Candidate Portal. Currently only the default fonts (Roboto, Lato, and Montserrat) are available. While these

    • Ability to filter services and parts based on a field in the Work Order

      Hell FSM team, We have a customer with 2 value streams using Zoho FSM. Each value stream uses different products, at different price point. Currently, all of the products are accessible when creating a work order and modifying a service appointment, which

    • SubTotaks for Item Headers in Estimates

      Hi, Apparently, one can add Item Headers in Estimates in Zoho Books. Is this feature like an Estimate section with a SubTotals for each Item Header/Section? Or is the Item Header just a Title and cannot be SubTotalized? Thank You

    • Sync of products and orders between Zoho Inventory, Zoho Books and Shopify

      Good Day I migrated from QuickBooks to Zoho Books and Zoho Inventory at the beginning of this year. The migration team assisted with importing my data, but I am currently experiencing multiple issues affecting syncing between Shopify and Zoho. 1. SKU

    • Best practices for importing phone numbers

      I've recently found a problem with my phone provider, integrated with Zoho CRM, where a phone number that starts with 00 instead of + won't work. The problem has no solution: they tell me to replace all 00 with + I've always preferred using 00 instead

    • Copy + Paste in Notes: Text color and text background are not retained

      I've recently started using Zoho Notebook as an Evernote replacement. When copying and pasting text within Zoho Notes, I notice that the formatting of the text (text color and background color) is not retained when pasting. Only the attributes "Bold"

    • Add Comprehensive Accessibility Features to Zoho Writer

      Hello Zoho Writer Team, We hope you are doing well. We would like to submit a feature request to enhance Zoho Writer with a full set of accessibility tools, similar to the accessibility options already available in the Zoho Desk agent interface. 🚧 Current

    • MAKING ENTRY TIME MORE USER FRIENDLY AND FASTER O PREVENT TAB TIME

      I AM CURIOUS TO KNOW IF WE CAN MAKE IT MORE USER FRIENDLY WHILE MAKING BILLS , I MAJORLY USE OVER DESKTOP SO I AM SUGGESTING TO REMOVE TAB TIME WHILE ENTERING BILL OR MAKING INVOICE DIRECT JUMP TO ONLY REGULAR PARTS OF THE BILL . YOURS RAKESH 782866

    • Email Forwarding to Zoho Desk Failing After Migration from Gmail to Outlook (Microsoft)

      We recently migrated from Gmail to Microsoft Outlook. Since the migration date, emails sent by our customers are no longer being received by Zoho Desk. I tried setting up the email forwarding rules in Outlook similar to what we had in Gmail, but it still

    • Shopify B2B Integration: Option to Match Customers by Company Name

      It would be great if the Shopify integration could include Company Name as a customer matching option. At the moment customers can only be matched by: Email Name Email and Name Phone For businesses using Shopify B2B, the company is often the customer

    • Next Page