ZOHO-20 to fight COVID-19

While the world economy is taking a hit, we, at Zoho, are doing our bit to help small businesses come out of this crisis. Here are all the programs and packages offered by Zoho to fight Covid-19.

1. ESAP: The Small Business Emergency Subscription Assistance Program (ESAP) gives our severely impacted small business customers access to Zoho software they currently use, free for three months. All Zoho customers with 25 employees or fewer who have been severely impacted by the coronavirus-related downturn may apply.

2. REMOTELY: We launched Remotely, a suite of 11 business productivity and collaboration apps designed to help organizations transition to remote working. We're offering Remotely for free until July 1, 2020.

3. VERTICAL RELIEF PLAN: Vertical Relief Plan (VRP) comprises programs and tools to assist businesses and organizations in need across three verticals severely impacted by the crisis: Education, Non-profit and Government, and Retail.

4. ZOHO CREATOR: COVID-19 APP PROGRAM: Government institutions and non-profit organizations that want to build a custom app to manage any COVID-related public activities—for example, patient monitoring, contact tracing, or food distribution—are eligible to apply. We're offering our low-code platform and application-building expertise free of charge.

5. FINANCE: Zoho Checkout has extended its existing free plan to users to create up to 3 payment pages. If you are a non-profit organization working to provide relief, you can accept donations or raise funds online using Zoho Checkout for free. Businesses providing essential services can get free training and rapid onboarding for Zoho Inventory. Zoho Expense has extended the existing free plan to accommodate up to 3 users. The Indian edition of Zoho Payroll has a free plan for businesses to process payroll for up to 10 employees. Zoho Subscriptions has a free plan for businesses to manage up to 20 customer subscriptions.

6. TRAINING AND LEARNING: Zoho Classes is a new mobile app to help schools and colleges continue their academic sessions, by teaching students online. With Classes, teachers can upload courses, run live classes, share assignments, collect responses, communicate with students, collect fees, and do much more. It free for all government schools in India. For all other schools around the world's, it's free for up to 100 students. To help independent trainers and educators move their training programs online, Zoho Showtime has extended additional benefits (available on the Professional Plan) to all our customers on the Basic and Standard plans, at no additional cost. This special offer is available until June 10, 2020.

7. FILES AND DOCUMENTATION: Zoho WorkDrive has increased the storage limits on the Starter and Team plans to 1TB and 3TB, respectively. Organizations with 10+ users get additional storage. This offer is available to both new and existing customers of WorkDrive as well as to Workplace customers on the Professional edition.

8. TALENT AND WORKFORCE MANAGEMENT: Zoho Recruit offers free video credits for its online meeting feature until the end of June 2020. It also offers premium support—free of charge—to educational consultancies and NGOs that hire teachers. To make it easier for companies to train new hires remotely, Zoho People's Learning Management System is free for all plans until July 1, 2020. Additional training programs for users include, unexpected change management, privacy and security, stress management, new technology adoption, onboarding, communication and collaboration, and role-change training.

9. SOCIAL MEDIA MARKETING: To help NGOs, non-profits, and public-sector organizations engage with their community during this crisis, Zoho Social offers free access to the Premium Plan for 6 months.

10. APPOINTMENT SCHEDULING: Zoho Bookings is offering its Zoho Meeting integration free for all users. This helps more people conduct online meetings with the convenience of a schedule-and-meet system instead of back-and-forth emails before a meeting.

11. CUSTOMER SUPPORT: To help government agencies and department get ahead of challenges during this crisis, Zoho Desk offers free software licenses up to 6 months. Those in public health and administration, first response, disaster management, information dissemination, and law enforcement, benefit from this.

12. ECOMMERCE: For the existing Zoho Commerce customers, we've increased the threshold limit for transaction fees from $1k to $3k for the Starter plan, and from $6k to $8k for the Pro plan, for the next 3 months. To give new customers enough time to set up their stores, Zoho Commerce has increased the trial period for new signups from 14 to 60 days. We hope this l gives you enough time to set up your store and go online.

13. CONDUCTING SURVEYS: To help communities look after public health interests, Zoho Survey is providing all NGOs and government bodies a free 3-month subscription. Additionally, those who want to run COVID-19-related surveys can get a 50% discount on all plans.

14. ZOHO INFLUENCE: To serve current needs during this crisis, Zoho Influence was launched with a focus on remote work to gather advice, thought leadership, and helpful information for businesses from analysts, Zoho, and most importantly, Zoho’s customers themselves.

15. VIRTUAL ZUG MEETUPS: Zoho Community opened up Zoho Cliq channels across multiple cities so users meet virtually to discuss market changes, stay connected, and share expert advice on various topics. Join a local virtual meetup.

16. MARKETPLACE PARTNERS: Zoho's Marketplace partner community has stepped forward with special offers to help those in need.

17. COVID-19 DASHBOARD: A COVID-19 tracker dashboard is set up to keep you updated on the pandemic status. You’re welcome to make copies of this dashboard, along with the data, and build your own reports and visualizations for further analysis. Take a look.

18. FINANCE EDUCATIONAL RESOURCES: We've put together a set of resources including recent updates from the government, insightful articles, and informative webinars to help you manage your finances during these challenging times. Check them out.

19. EMAIL MARKETING RESOURCES: We at Zoho, want our email marketers to be informed and responsible before sending any email campaigns, so we’ve gathered all our best practices under one roof for easy reference.

20. ONLINE COMMUNITY: The online Zoho Community is a great place to connect with similar businesses and learn how they are handling the Covid situation. If you have a tip or a suggestion, feel free to share with the community. We are in this together!

• Topic Participants

• Vinit Tibrewal

  

• Sticky Posts

• Thanksgiving 2022 - Celebrating Zoho Community SuperBuds

  One of the things we love most about our Zoho User Community is how readily our users help each other out, and share their Zoho and business knowledge. Be it the community forums, the virtual and in-person meetups, or Zoholics, it's been heart-warming

• ZOHO-20 to fight COVID-19

  While the world economy is taking a hit, we, at Zoho, are doing our bit to help small businesses come out of this crisis. Here are all the programs and packages offered by Zoho to fight Covid-19. 1. ESAP: The Small Business Emergency Subscription Assistance Program (ESAP) gives our severely impacted small business customers access to Zoho software they currently use, free for three months. All Zoho customers with 25 employees or fewer who have been severely impacted by the coronavirus-related downturn

• ​Issues with Forum posts approval in Zoho Community

  Hi All, Issue: Some of you have reported that the posts/comments made today are going for moderation. The issue started few hours ago, and the behaviour was reported in CRM and Creator Forums by a few customers/partners. We were able to see the same problem in a few other product forums too. How it impacts you: Don't worry if you find that your posts and comments are stuck in moderation. Your posts/comments are safe. Please don't duplicate them. We're keeping a tab on the development and approving

• Severity high! Please change the URL of published forms.

  We are facing some issues with our domain zohopublic.com, as it has been blocked by our registrar. We are diligently working with them to resolve the issue. As an interim measure, we request you to use zohopublic1.com, instead. If you are using Zoho Creator or Zoho Forms, please edit the embed code and change the domain to creator.zohopublic1.com for Zoho Creator and forms.zohopublic1.com for Zoho Forms. If you are using Zoho Survey, you will have to re-send the survey link to the participants. We

• Recent Topics

• Problem with Submit Button Design

  I have made a template to apply to my forms and under the button controls, I have it set to "standard" and yet it's still filling the container. This is super frustrating and looks weird. Why do we not have full control over button size? How can I fix

• Zoho CRM- Authorize your Microsoft Teams account issue

  Hi, I tried to link Zoho CRM with Teams and I got the following message: Clicking "Authorize now" sent me to the following page, Microsoft tried to start a session but, after 3 seconds the page closed and nothing happened. I get the same message each

• Passing the CRM

  Hi, I am hoping someone can help. I have a zoho form that has a CRM lookup field. I was hoping to send this to my publicly to clients via a text message and the form then attaches the signed form back to the custom module. This work absolutely fine when

• Is there a way to associate an email in ZOHO Main to a Vendor record in ZOHO CRM

  My situation is as below, I have a vendor in ZOHO CRM lets say "Vend A" and an associated contact, "Cont A" If Cont A sends me an email using the email I've registered in the contact record the standard OOTB email sync will work. But the vendor has some

• Bank charges are applied. Please select a bank account.

  Hello, I'm trying to add bank charges to a customer payment, but I get the error message "Bank charges are applied. Please select a bank account." I found this old thread, where it says that I need to "select a Bank account for the 'Deposit To' dropdown

• Kaizen #207 - Answering your Questions | Advanced Queries using COQL API

  Hi everyone, and welcome to another Kaizen week! As part of Kaizen #200 milestone, many of you shared topics you would like us to cover, and we have been addressing them one by one over the past few weeks. Today, we are picking up one of those requests

• Présentation de SecureForms dans Zoho Vault

  Soyons francs : demander à quelqu’un de transmettre un mot de passe ou des informations sensibles n’est jamais une tâche facile. On attend, on relance, parfois de nombreuses fois. Et quand l’information arrive, elle se retrouve souvent dispersée dans

• Introducing Connected Records to bring business context to every aspect of your work in Zoho CRM for Everyone

  Hello Everyone, We are excited to unveil phase one of a powerful enhancement to CRM for Everyone - Connected Records, available only in CRM's Nextgen UI. With CRM for Everyone, businesses can onboard all customer-facing teams onto the CRM platform to

• Granular Email Forwarding Controls in Zoho Mail (Admin Console and Zoho One)

  Hello Zoho Mail Team, How are you? At present, the Zoho Mail Admin Console allows administrators to configure email forwarding for an entire mailbox, forwarding all incoming emails to another address. This is helpful for delegation or backup purposes,

• Sales order & purchase order item links for item details

  This is fantastic for checking lots of things, I use it a lot. It would be great to see it extended to invoices & bills On another note, may as well throw in my favourite whinge ..... Wish you guys would get the PO receive differences sorted urgently,

• Custom Fonts in Zoho CRM Template Builder

  Hi, I am currently creating a new template for our quotes using the Zoho CRM template builder. However, I noticed that there is no option to add custom fonts to the template builder. It would greatly enhance the flexibility and branding capabilities if

• Zoho Workdrive - Communication / Chat Bar

  Hi Team, Please consider adding an option to allow admins to turn on or off the Zoho Communication Bar. Example of what I mean by Communication Bar: It's such a pain sometimes when I'm in WorkDrive and I want to share a link to a file with a colleague

• Introducing Profile Summary: Faster Candidate Insights with Zia

  We’re excited to launch Profile Summary, a powerful new feature in Zoho Recruit that transforms how you review candidate profiles. What used to take minutes of resume scanning can now be assessed in seconds—thanks to Zia. A Quick Example Say you’re hiring

• Kaizen #190 - Queries in Custom Related Lists

  Hello everyone! Welcome back to another week of Kaizen! This week, we will discuss yet another interesting enhancement to Queries. As you all know, Queries allow you to dynamically retrieve data from CRM as well as third-party services directly within

• Need the ability to have read only fields on a form.

  There needs to be functionality in Creator that allows a field on a form to be read only. Most screen building software applications have this capability. I know you can hide certain fields from specific users and that you can also make the whole form read only but that's not the functionality I need. I want to be able to create a form where certain fields are editable and other are for display purposes only (read only). For example if the form was displaying information on an item that the user

• Reverse payment on accidentally closed invoice.

  An invoice was closed accidentally with the full payment added. However, only partial payment was paid. How can I reopen the invoice and reverse this to update it to show partial payment?

• New integration: Track booking page appointments in Google Analytics 4

  Hello all, Greetings from the Zoho Bookings team! We’re excited to introduce our new Google Analytics 4 (GA4) integration designed to help you track booking activity, understand customer behavior, and measure marketing performance, all in one place. What

• How to list emails in a folder, e.g. Inbox, on multiple pages when using Zoho mail webpage?

  Something as shown in the figure. There are totally 50 emails in Sent folder. If "Mail per page" equals 20, then the Sent folder is split into 3 pages. When I wander through Sent folder, I can just select a specific page to jump to. BTW, it seems that

• How to add image to items list in Invoice or Estimate?

  Hello! I have just started using Zoho Invoice to create estimates and, possibly to switch from our current CRM/ERP Vendor to Zoho. I have a small company that is installing CCTV systems and Alarm systems. My question is, can I add images of my "items" to item list in Zoho Invoice and Estimates and their description? I would like to show my clients the image of items in our estimates so they can decide if they like these items. And I tell you, often they choose more expensive products just because

• Zoho Calendar soft bounce on @hotmail.com and @yahoo.com email addresses

  Hello, our Zoho calendar recently does not send the calendar invites to emails with hotmail and yahoo domains and comes back with a "soft bounce". other domains like Gmail works fine. Also sending "email" to the same emails to the above domains work well

• How can I filter a field integration?

  Hi,  I have a field integration from CRM "Products" in a form, and I have three product Categories in CRM. I only need to see Products of a category. Thanks for you answers.

• ERROR CODE :512 - 5.4.4 DNS error:NXDOMAIN.

  Suddenly we cant send mail, we are getting this error for all outbound mail to multiple domains.

• Can Zoho Flows repeat Actions more than once?

  I'm attempting to make an intentional Zoho Flow loop using the below layout. However, when "WithinLimit" condition is met, the program fails to execute the action "Get & Add Request Co..." again. Is this by design? Is Zoho Flows unable to repeat actions

• Unveiling Cadences: Redefining CRM interactions with automated sequential follow-ups

  Last modified on 01/04/2024: Cadences is now available for all Zoho CRM users in all data centres (DCs). Note that it was previously an early access feature, available only upon request, and was also known as Cadences Studio. As of April 1, 2024, it's

• customer data security

  We are exploring ways to enhance our within Zoho CRM. Our Goal: We want to fully integrate RingCentral with Zoho CRM to enable click-to-call functionality for our sales team. However, to comply with data privacy regulations and protect customer contact

• Zoho Cliq not working on airplanes

  Hi, My team and I have been having this constant issue of cliq not working when connected to an airplane's wifi. Is there a reason for this? We have tried on different Airlines and it doesn't work on any of them. We need assistance here since we are constantly

• Sync CRM inventory data with Zoho Books

  I just switched everything over to ZoHo books, but I am trying to find out why the CRM Estimates, Invoices, and Sales Orders created in ZoHo CRM are not then duplicated in ZoHo Books? I had Quickbooks before, and had to do everything twice, I thought

• mask Customer phone number and agents cant see customer phone number

  Is there any way we can integrate Zoom Phone with Zoho CRM while ensuring that customer phone numbers remain masked? We need a solution where agents can make outbound calls but cannot see customer phone numbers. Please let us know if there is any solution

• Email Reminders on Shared Calendars

  How do we turn off the setting that emails reminders to everyone who has accepted or declined a calendar invite? If 8 of us have been invited to the same meeting, we receive 8 notifications for every step of the process, from invitation to decision.

• Default Sorting on Related Lists

  Is it possible to set the default sorting options on the related lists. For example on the Contact Details view I have related lists for activities, emails, products cases, notes etc... currently: Activities 'created date' newest first Emails - 'created

• One Contact with Multiple Accounts with Portal enabled

  I have a contact that manages different accounts, so he needs to see the invoices of all the companies he manage in Portal but I found it not possible.. any idea? I tried to set different customers with the same email contact with the portal enabled and

• WebDAV / FTP / SFTP protocols for syncing

  I believe the Zoho for Desktop app is built using a proprietary protocol. For the growing number of people using services such as odrive to sync multiple accounts from various providers (Google, Dropbox, Box, OneDrive, etc.) it would be really helpful if you implemented standard protocols such as WebDAV / FTP / SFTP so that alternative inc clients can be used.

• What's New in Zoho Inventory | Q2 2025

  Hello Customers, The second quarter have been exciting months for Zoho Inventory! We’ve introduced impactful new features and enhancements to help you manage inventory operations with even greater precision and control. While we have many more exciting

• How to refresh a ticket view ?

  I am doing a widget where I send a rest api call to make a new draft to the ticket I am viewing. The issue is sometimes it refresh a ticket view and I can see inserted draft right away, but sometimes I do not see it even if it is inserted correctly and

• Ugh! - Text Box (Single Line) Not Enough - Text Box (Multi-line) Unavailable in PDF!

  I provide services, I do not sell items. In each estimate I send I provide a customized job description. A two or three sentence summary of the job to be performed. I need to be able to include this job description on each estimate I send as it's a critical

• Merge Items

  Is there a work around for merging items? We currently have three names for one item, all have had a transaction associated so there is no deleting (just deactivating, which doesn't really help. It still appears so people are continuing to use it). I also can't assign inventory tracking to items used in past transactions, which I don't understand, this is an important feature moving forward.. It would be nice to merge into one item and be able to track inventory. Let me know if this is possible.

• Supervisor Rules - Zoho Desk

  Hi, I have set up a Supervisor Rule in Zoho Desk to send an email alert when a ticket has been on hold for 48 hours. Is there a way to change it so that the alert only sends once and not on an hourly basis? Thank you Laura

• ResponseCode 421, 4.7.0 [TSS04] Messages from 136.143.188.51 temporarily deferred due to user complaints

  Had email bounce. Let me know if you can fix this. Thanks. Michael

• Zoho Canvas - Custom templates for related lists

  Hi, I see that the example pages load always one of our related lists in a custom template, but I dont know how to work with that:  1) How can i make my own custom templates for related lists?  2) Where and how can i check out existing custom templates?

• Automation #15: Automatically Adding Static Secondary Contacts

  Rockel is a top-tier client of Zylker traders. Marcus handles communications with Rockel and would like to add Terence, the CTO of Zylker traders to the email conversations. In this case, the emails coming from user address rockel.com should have Terence

• Next Page