zoho assist desktop says offline
i just installed zoho assist on 3 windows 7 desktops in my office. it works fine on 2. but the third one it when viewed remotely via unattended access appears as offline. i know its not offline bc I can see it across the room. also if i am at it I can access the other pcs with zoho assist. ie they are not offline to it but it is offline to them. very odd. please help