Zoho assist errors

Zoho assist errors

Hi guys,

Having a couple issues:

1. {"error":{"code":1022,"message":"User Action not allowed"}} appears when attempting to download unattended installer when clicking on the download link. It also appears when clicking COPY for a weblink.

This account is the OWNER.

2. I have tried to change owner to another member and it says its "successful". However, no changes are actually made and this account is apparently still the owner.