Hello,

We use Blackbaud and it's Blackbaud for Outlook add-in. They sent a message regarding a pending Microsoft change that affects add-ins. I'm receiving Error Getting Identity Token within the Blackbaud for Outlook Add-In

The linked Microsoft article explaining the pending change. Nested app authentication and Outlook legacy tokens deprecation FAQ - Office Add-ins | Microsoft Learn

Zoho CRM Connector shows up on that list of Add-ins that will be affected.

On February 17th, Microsoft will make their change and break the connection between the add-in and Outlook. Is Zoho aware of this pending change, and does it have a plan in place to migrate the Zoho CRM connector to a Nested App Authentication model?

Thanks,

Chris