Build Once, Execute Multiple Times with Loops in Kiosk Studio in Zoho CRM

Build Once, Execute Multiple Times with Loops in Kiosk Studio in Zoho CRM

Hello Everyone,

Introducing Loop Functionality in Kiosk Studio.

If you've ever built a Kiosk that needed to perform the same action multiple times like updating a list of contacts, scheduling calls for a batch of leads, or processing multiple products in a deal, you've probably hit a point where reconfiguring the same steps over and over becomes the bottleneck. Until now, Kiosk actions could only execute one record at a time, forcing you to restructure flows or repeat configurations to achieve the same outcome.

Loop functionality changes this. You configure the logic once, define when the loop should end, and Kiosk Studio handles the repetition automatically.

Let's take a look at how loop functionality enhances Kiosk Studio's capabilities.

What You Can Do With Loops

  1. Process multiple records automatically in a single flow
  2. Execute the same actions like updates, approvals, emails, across records
  3. Repeat the same set of steps multiple times without rebuilding the flow
  4. Loops can be configured using records, fixed iteration counts, or values from previous steps.
  5. Give users manual control over when a loop should stop.
Overall, this helps you build kiosks that are simpler, faster, and easier to maintain.

Configuring Loop Execution

Loops are created by establishing a loop connection between two Kiosk elements where you define the conditions under which the loop should stop.


Once the connection is created, you can define when the loop should end. Loop functionality gives you control over when a screen, action, or set of steps should repeat and when the loop should stop.

You can control loop execution in the following ways:
  1. Based on GetRecords - The loop runs once for each selected record from a GetRecords element. When all selected records are processed, the loop stops automatically.
  2. Based on a maximum iteration - Admins can define how many times a loop should run. The iteration count can be determined in two ways:
    1. Static value - Set a fixed number of iterations up to 100.
    2. Based on fields - Use values from previous screens or actions to decide the number of iterations.
  3. Ending a Loop Manually - Admins can add an End Manually button to a kiosk screen. When users click this button, the loop stops and the kiosk proceeds to the next step.
Notes
Note: This option is available only when screens are configured within the loop.

Here's how a configured loop looks in the Kiosk builder:


Use Case : Scheduling calls across multiple leads

A sales manager fetches a list of leads using GetRecords. Each lead needs a follow-up call scheduled. With a loop, the configured action is executed for every lead automatically and the manager doesn't have to re-trigger the flow for each one.


Nested Loops

Kiosk Studio also supports loops within loops, up to two levels of nesting. This is useful when each record in your outer loop contains its own set of records to process.

Use Case : Processing orders and their items

Imagine a kiosk used to process customer orders. Each order has multiple items. The first loop goes through each order. The second loop goes through each item inside that order.

How it works:
  1. The outer loop retrieves each customer order one by one.
  2. For each order, the inner loop runs through every item in that order, updating details and marking each item as processed.
  3. Once all items in the order are done, the inner loop ends and the outer loop moves to the next order.
  4. When all orders are processed, the outer loop ends and the Kiosk continues to the next step.


Things to Know

  1. Fields configured inside a loop are only accessible within that loop; they cannot be used in steps outside it.
  2. Records fetched by a GetRecords element before the loop can be used inside the loop.
  3. Records retrieved within the loop stay scoped to that loop only.
  4. Loop executions are capped at 100 iterations, including nested loops.
  5. A loop cannot be deleted until all components configured inside it have been removed first.
Info
Availability & Release Plan :
  1. This feature is available on the Standard edition and above.
  2. It is currently live for users of all DCS. 

If you have questions about specific use cases or run into anything unexpected, drop a comment below. We'd love to hear how you're using loops in your flows.

Thanks & Regards,
Serena Woolridge

    • Recent Topics

    • How can I populate dropdown data with information from another source or app?

      I want to maintain a list of items in another app (say in excel or another database) and sync those as items in a drop down menu, instead of copy pasting to import. Is this kind of a feature available?

    • Zoho Community Digest - September 2026 | Part 1

      Hi everyone, and welcome back! September opens with a strong set of updates. Zoho CRM brings workflow automation down to the subform row level and ships a new SKILL.md for AI-assisted development, Zoho Desk introduces conditional branching with Automation

    • Tip #88 – Manage Incoming Support Requests Efficiently with the Service Queue – 'Insider Insights'

      Hello Zoho Assist Community! Not every team has a dedicated IT department or a fully built-out sysadmin setup. For smaller teams, when something breaks, there's no internal ticket system to log into, no helpdesk queue to route through, and no clear way

    • Delete CRM Portal

      How do I delete portals from my CRM? I created one just to test, it is not in use and is disabled but it's existence is preventing me from marking fields in modules as "required" unless I make it 'read/write' in the portal first. I'd rather just delete

    • Zoho Books | Product updates | July 2026

      Hello users, We’re excited to bring you the latest updates in Zoho Books for July 2026! This month's release introduces Terminal Payments, CMP-08 filing for composition taxpayers, SEPA Credit Transfer support, and Self-Billed Credit Notes and Debit Notes

    • Calendar invites from Contacts not being assigned to Account in CRM

      Hi all It's that time of year again when I try to get calendar and meetings sorted in CRM. I have two way sync enabled. I have the option set to check for customer meeting invitation mail and to add them as meetings. However, whilst those meetings show

    • Kaizen #258 - Getting Started with zoho-crm SKILL.md

      Howdy tech wizards, Welcome to a fresh week of Kaizen. This week, we are taking a look at the zoho-crm SKILL.md, an Agent Skill designed to help AI coding agents work with Zoho CRM’s developer capabilities. What is zoho-crm SKILL.md? The zoho-crm skill

    • Zoho Tables is now live in Australia & New Zealand!

      Hey everyone! We’ve got some great news to share — Zoho Tables is now officially available in the Australian Data Center serving users across Australia and New Zealand regions! Yes, it took us a bit longer to get here, but this version of Zoho Tables

    • Dashboard/Component filter by probability

      Hi all Can I request the ability to add a Component or Dashboard filter for Deal Probability? Would be useful to be able to see data of deals more than 60% probable. Olly

    • Stock (on-hand) Items not updated after using Composite items

      Hi there, I created a Composite item (consist of 3 items). After I created the Composite item, I invoiced it and shipped the items. However the actual stock on hand of the 3items didn't change at all. Have you guys encountered this? Thank you Regards,

    • Is there a way to show contact emails in the Account?

      I know I can see the emails I have sent and received on a Contact detail view, but I want to be able to see all the emails that have been sent and received between all an Accounts Contacts on the Account Detail view. That way when I see the Account detail

    • Important changes for users with Zoho accounts in the UAE and other Data Centers

      What's changing? Previously, the same email address could be used to create separate Zoho accounts in both the UAE data center and another Zoho data center (such as US, EU, IN, AU, JP, CA, SA or SG). With this change, an email address can be associated

    • Conditional Layouts On Multi Select Field

      How we can use Conditional Layouts On Multi Select Field field? Please help. Moderation update: Multi-select picklist fields are now supported in Layout Rules. Additionally, Layout Rules is now available in the Professional Edition. These updates have

    • Zoho Marketing Automation WhatsApp Campaign Import Sync for Zoho Analytics

      WhatsApp is a critical channel in modern marketing, yet WhatsApp Campaign metrics from Zoho Marketing Automation currently cannot be natively imported into Zoho Analytics via the default advanced analytics connector. Integrating this into the standard

    • merge the Multiple POs to single PO if Vendor of PO"s --in Zoho Inventory

      HI Merge the Multiple POs to single PO if Vendor of PO"s are Same ----in Zoho inventory Please provide any work around to achive this .

    • Delug script

      I have been looking at auto-update a amount (home currency) field from another module. Zoho native multicurrency was used in the other module (we have 4 here). Custom script was input with no error, but the field was not updated on trigger. Script as

    • Is there a CRM Deluge function available to convert an RTF (rich text field) to plain text (with no formatting tags)?

      I know that we can run reports so that RTF fields can either show as plain text or the text or the text with the formatting fields included (which is wonderful, btw, as it helps me adjust tags when I need to troubleshoot and just see what I need to see

    • 【Zoholics Japan 2026】ITreview 口コミ投稿キャンペーンを実施します！

      ユーザーの皆さま、こんにちは！ 2026年9月25日（金）開催の「Zoholics Japan 2026」会場にて、 Zoho CRM・Zoho Workplace・Zoho Mail を対象とした「ITreview 口コミ投稿キャンペーン」を実施します！ Zoholics にご来場いただく皆さま、ぜひこの機会に普段お使いの Zoho 製品について、率直なご感想をお聞かせください。 【キャンペーン内容】 対象製品： ・Zoho CRM ・Zoho Workplace ・Zoho Mail キャンペーン実施時間：

    • Contact removed when picking ticket template.

      hi new to Desk rolling out to company, replacing Freshdesk. Is there way to keep the in context contact when selecting a template? When you choose a template you lose the contact!

    • Using IMAP configuration for shared email inboxes

      Our customer service team utilizes shared email boxes to allow multiple people to view and handle incoming customer requests. For example, the customer sends an email to info@xxxx.com and multiple people can view it and handle the request. How can I configure

    • Global Sets for Multi-Select pick lists

      When is this feature coming to Zoho CRM? It would be very useful now we have got used to having it for the normal pick lists.

    • Bank Transaction Rules Link Under Each Bank Account

      Hello, can you'll move the "transaction rules" button or link back under each bank account? It is now on Bank Overview, if I am working on a specific bank account, I don't want to go out to overview to check the rules. That button displays rules for all

    • Nested notebooks

      Dear Sir/Madam, I would like to know if it is possible to nest notebooks. It would be very helpful when there are too many, as it would improve organization. Thank you for your response. Best regards.

    • Zia Agents looks promising, but I still cannot deploy my first agent or connect WhatsApp after weeks of support tickets

      Hi Everyone, I am posting here because I am stuck and need practical help from someone who has successfully deployed a Zia Agent with WhatsApp. Zia Agents looks like a very promising product. I have watched the platform expand quickly, and I have noticed

    • Zoho CRM

      Cuándo voy a adjuntar un archivo .pdf en un registro en el campo Archivo obtengo el siguiente error:

    • Implement Meeting Polls in Zoho Bookings

      Dear Zoho Bookings Support Team, We'd like to propose a feature enhancement related to appointment scheduling within Zoho Bookings. Current Functionality: Zoho Bookings excels at streamlining individual appointment scheduling. Users can set availability

    • Recording Salaries and wages in zoho books with bank fees

      Hello Community, I am posting this questions to understand the best way to record the salary and payroll expenses in zoho books. The way it works here, For example if I have 3 employees and each employee salary is lets say $1000. I usually use the bank

    • API - Available Stock Definitions

      Okay, Zoho team... your copywriters fell down on the job for this one :) I think these warrant a bit more explanation as to what they include and what they don't.

    • [BUG] WebTabs in ZohoCRM now have a spurious "\" displayed along with some additional HTML Head code included

      An example of the issue can be seen below:

    • CNIL - Suivi de Pixel

      Bonjour à tous, À la suite de la nouvelle recommandation de la CNIL sur les pixels de suivi dans les e-mails, savez-vous si Zoho Campaigns permet : de conditionner le suivi des ouvertures au consentement de chaque contact ; de proposer un lien permettant

    • Scheduled import

      The tutorial shows a scheduled import option but this option doesn't appear to be available when using Zoho DB.

    • #4 Choosing How My Invoice Should Look

      Day 4: Meera had the basics sorted. Her business name was there, the address looked right, and her logo finally appeared where it should. But the invoice still did not quite look like hers. Her old studio used invoices that were clean, tightly laid out,

    • Transaction rules for "Owner's Contribution" ?

      I have a bank account where a lot of the deposits are "Owner's Contributions" (i.e., the business owner investing money in the company). Is it possible to create a Transaction Rule to automatically recognize these? They all have the same verbiage from

    • DYK 12: Turn Email into Work Items

      Did you know you can add work items to your Zoho Projects portal directly from your inbox? The initial step of important collaborations start over an email, and most of these require an immediate follow-up by creating a task, or reporting an issue. During

    • Custom Function not getting package details when triggered from Workflow Rules.

      I have a custom function for Packages that submits a form in our Creator app that we use to generate custom shipping labels (internal staff complete deliveries so we cannot generate shipping labels straight from Inventory). When the function is executed

    • how to Solve Conflict Invoices in Zoho POS

      Hello Team, I am facing a repeated issue in Zoho POS while saving a sale that contains service-based items. My products are intentionally created as Service (Non-Inventory) items because I do not want to track stock for them. However, every time I try

    • ¿Cuándo estará disponible la edición de Zoho POS para México?

      He estado revisando las capacidades de Zoho POS y su evolución dentro de la estrategia de Zoho for Retail, y me parece que existe una oportunidad muy interesante para el mercado mexicano. Zoho POS ya ofrece funcionalidades para gestionar ventas, inventario,

    • Important update for Zoho RPA Windows Agent users

      Hi everyone, We would like to share an important update for Zoho RPA Windows Agent users running Windows Server 2016 or Windows Server 2019. The new Zoho RPA Windows Agent 6.0.0 and later versions are not supported on Windows Server 2016 and Windows Server

    • Multi-Option Estimates: One Estimate, Multiple Choices

      Every service request can have multiple solutions. Multi-Option Estimates help you present these different solutions in a single estimate with its own name, parts, price, and total. Each option can differ in scope, approach, or price — whatever choices

    • Marketing Tip #32: Improve SEO and customer confidence with an FAQ section

      Before making a purchase, customers often have simple questions about delivery times, returns, product usage, or sizing. If they can’t quickly find answers, they may leave your store without buying. Adding a clear FAQ (Frequently Asked Questions) section

    • Next Page