Zoho Desk domain Mapping not Working Showing CNAME Error

Zoho Desk domain Mapping not Working Showing CNAME Error

I have created the subdomain and created the Cname as well as its instracted on the Zoho website 
but when i try add the domain on help desk its showing error msg : Make sure you've mapped the CNAME entry and linked it to desk.cs.zohohost.com.au on your domain hosting site.

here is a screenshot of my domain showing the cname :


here is the error mag:


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