Zoho Desk User Meetups, Networking Across India this March 2025 : Quick Update

Namaste India!

Here's the opportunity to meet with our Zoho Desk Experts in person, right in your city. Besides meeting our in-house experts, you will get the chance to interact with your fellow Zoho Desk users in your community. 

Event Update

We’re making a shift in our schedule! This time around, our User group and in-person meetups will take place exclusively in Bengaluru and New Delhi.

Kind note

To our incredible community in Chennai, Pune, Mumbai, and Hyderabad, while we won’t be meeting in person this time, we’re cooking up something even bigger. Your chance to connect with our experts is just around the corner, featuring brand-new enhancements in Zoho Desk that we can’t wait to unveil.

Special Edition: One-on-One Meetup 

You also get an opportunity to enhance Zoho Desk to meet your specific business needs at an advanced level. As part of the meetup, you get to engage in a Special One-on-One Session with the Experts from 2 PM. With this exclusive interaction, you can receive customized support tailored to your business requirements.

Book your slot for the Meetup and the One-on-One Meetup, mark your calendar, and get ready for the exciting meet up to discover, collaborate, and leap beyond!

CITY	DATE	TIME	Registration Link
Bengaluru	March 13, 2025	9:30 AM - 1:00 PM	Bengaluru ZUG Meetup
New Delhi	March 18, 2025	9:30 AM - 1:00 PM	New Delhi ZUG Meetup

Know Your Experts

Naveen Jeyaraj

Naveen is an expert in customizing Help Centers to give your brand the prominence it deserves and bring your business into the limelight. With four years at Zoho, he is passionate about leveraging technology to deliver unique solutions to our customers at Zoho Desk. His love for gaming and travel keeps his spirit high as he continues to drive innovative business solutions in Zoho Desk.

Brindha

Brindha is known for spreading positivity and cheer to both her customers and team. With four years at Zoho, she has become an expert in managing operations for Zoho Desk customers across Europe. She has also handled complex migration operations for the EU, ensuring compliance with all regulations. Brindha offers support with perseverance and agility, ensuring swift and efficient solutions for every customer.

Ashvita Hilux

Ashvita has been at Zoho for three years. She is a sprinter in offering quick solutions to our key customers across Australia, APAC, India and MEA. She is an expert in handling and resolving issues while introducing effective solutions. Beyond her work at Zoho Desk, she enjoys craft, culinary and travel. 

Yusha

Meet Yusha, a Product Support Engineer at Zoho Desk. For the past two years, she has played a key role in driving Classic support for our customers in the US. Her polite tone, kindness, and patience have made her a favorite among both customers and teammates. Yusha’s love for cooking has sharpened her attention to detail, a skill she brings into her work, ensuring every customer receives the care and precise solutions they deserve.

In Focus

Our experts will help you with your managing your business, highlighting the impacts on

• Branding & Department Management
• Omnichannel & Self-Service Strategy
• Boosting Agent Productivity
• Personalization & Automation
• Extensibility & Integrations
• Intelligent Support with AI & Automation
• Updates in Zoho Desk 2025

You can go beyond the listed topics. If you have any questions, please type them in the comments below or mail sneha.b@zohocorp.com. 

Looking forward to meeting with you in person at your city.

The Zoho Desk Team

• Topic Participants

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