Zoho Desk Whatsapp Integration

Zoho Desk Whatsapp Integration

Dear Community,

We having issue to integrate Whatsapp under our Zoho Desk.
We have follow the guides and understand zoho desk support Embedded sign-up. 

https://help.zoho.com/portal/en/kb/desk/support-channels/instant-messaging/articles/integrating-whatsapp-with-zoho-desk#What_is_an_Embedded_Signup

I believe the remain part will be handle by Zoho site rather than facebook. Reference link as per below

https://www.facebook.com/business/help/524220081677109?id=2129163877102343&helpref=faq_content



we have log a support while zoho desk support mention this issues, Meta need to provide the certificate for this number in order we can create the channel.