https://help.zoho.com/portal/en/kb/desk/support-channels/instant-messaging/articles/integrating-whatsapp-with-zoho-desk#What_is_an_Embedded_Signup
I believe the remain part will be handle by Zoho site rather than facebook. Reference link as per below
https://www.facebook.com/business/help/524220081677109?id=2129163877102343&helpref=faq_content