Zoho Payroll: Product Updates - June 2025

Zoho Payroll: Product Updates - June 2025

This June, we’re taking a giant step forward. One that reflects what we’ve heard from you, the businesses that power economies.

For our customers using the latest version of Zoho Payroll (organizations created after Dec 12, 2024) in the United States, we’re excited to introduce the Professional Plan, shaped by some of your most requested features. With multi-state support and multiple pay rates for an employee, you now have more control, more flexibility, and more confidence with every pay run. And we didn’t stop there.

From additional forms in India to smart enhancements in the UAE, every update this month has been thoughtfully built to simplify the way you manage your payroll.

Multi-State Payrolls (US)

If your employees work across multiple states in the US, payroll shouldn't get any complex. Now, with the release of the new professional plan, Zoho Payroll supports work locations of employees in all the U.S. states, all while staying compliant with each state’s local laws and tax requirements.

We calculate and withhold federal, state, and local taxes from employee wages and account for employer contributions such as Social Security, Medicare, and State Unemployment Insurance. These obligations are tracked and reported accurately, so your filings reach the right agencies on time.

We have also incorporated reciprocity agreements into our system. Should the employee reside in one state but work in another, you can configure to apply the reciprocity agreement, when applicable, to ensure that they will be taxed only in the state of residence.

Multi-state payroll is available in the Professional plan of Zoho Payroll. 


Multiple Pay Rates for Employees (US)

Some employees might do more than one job in your organization. Their pay should reflect the different roles they take on. For example, consider an employee who works part-time as a customer support associate and also handles weekend IT maintenance. You pay them $20/hour for support duties and $35/hour for IT tasks. 

With this feature in Zoho Payroll, you can now associate multiple pay rates to an employee. Each rate is based on the specific role they perform. When it's time to run payroll, you can include the hours worked under each role of an employee. Learn how to add multiple pay rates

With multiple pay rates in Zoho Payroll:
  • Both roles and corresponding rates can be added to the employee’s profile.
  • During payroll processing, their pay is calculated based on the hours worked in each role.
This feature is available in the Professional plan of Zoho Payroll.


Introducing Custom Roles (US)

Few users of Zoho Payroll  might require access to all the data in your Zoho Payroll organization. Others might need tighter control and specific access based on job responsibilities. That’s where custom roles come in.

Using custom roles in Zoho Payroll, you can now create roles beyond the default ones. Choose exactly what each role can view, create, edit, or delete—from employee pay details to tax information. You decide who needs access to what, and we make sure it stays that way.

 For example, you can create a role like Senior Financial Reporter with view-only access. That person sees only what’s relevant to their job, nothing more.

Custom roles are available in the Professional plan of Zoho Payroll.


Reporting Tags for Smarter Payroll Insights (US)

When your payroll grows, so does the need to track how money flow across your business. With reporting tags in Zoho Payroll, you can now organize payroll data using custom labels (e.g., work shifts).

You can assign these tags to employees and filter payroll reports based on them. This gives you a clear view of where your payroll costs are going. Learn how to create reporting tags

Reporting tags are available in the Professional plan of Zoho Payroll.

Manage Documents (US)

From employee contracts to company-wide tax filings, payroll involves a lot of paperwork. Now, with the Documents feature in Zoho Payroll, you can securely store and organize both employee-specific and organization-level documents—all in one place.

You can upload employee specific documents, such as ID proofs, offer letters, or salary revision letters. For broader needs, you can add and manage organizational documents like company-level compliance records. Learn how to manage documents 

This feature is available in the Professional plan of Zoho Payroll.


Bonus Payroll (US)

Whether it’s a year-end bonus or a performance-based reward, bonus payroll gives you the flexibility to issue one-time bonuses independently of your regular schedule. There’s no need to specify a pay period, so you can reward employees when the moment calls for it. 



Off-Cycle Payroll (US)

There may be situations where certain payments need to be processed outside the regular payroll schedule. Off-cycle payroll allows you to disburse such payments, whether for corrections or time-sensitive disbursements that require immediate attention based on the pay period you specify.


Both Bonus and Off-Cycle Payrolls are available in the Professional Plan of Zoho Payroll.

Introducing Approvals for Pay Runs (US)

In Zoho Payroll, approvals are built into the way your team works. Based on the roles and permissions you assign, some users will see the option to submit a pay run, while others with the right access can approve it. This helps make sure that pay runs are double-checked and only processed after the right person approves them.

This feature is available in the Professional plan of Zoho Payroll.

Instant Bank Account Verification for Direct Deposits with Plaid (US)

While configuring Direct Deposit — used to transfer funds directly to your employee bank account and make tax payments to relevant tax authorities — you can now almost instantly verify your bank account by securely logging in via Plaid. It’s quick, secure, and designed to help you get started with direct deposits more efficiently.

Download Form 16 with Form 12BA (India)

Form 12BA is a statement that lists perquisites and other fringe benefits provided to an employee in addition to their regular salary. If your organization has early access to upload Part B of Form 16 in Zoho Payroll, you can generate and download Form 16, which includes Form 12BA as page 3 of the document.

Other Enhancements

Origin Country Sync (All GCC Editions): While syncing employee details from Zoho People, you can now sync the origin country of employees as well. 

Alrajhi Bank Advice Format (KSA): You can download bank advice to manually transfer the salaries to your employees’ bank accounts in the Alrajhi Bank format.

 

That's a wrap for now! We are always eager to hear your suggestions so we can help you do payroll better. Feel free to share them in the comments below.

If you need any assistance, please write to us at support@zohopayroll.com, and we'll help you. Stay tuned for more updates from Zoho Payroll.

With a shared purpose,
The Zoho Payroll Team







    • Sticky Posts

    • Zoho Payroll | Quarterly Product Updates For 2024

      As we navigate through the ever-changing payroll landscape, we bring you the latest updates that span the first quarter of 2024, tailored to meet the diverse needs of employers and employees in India, the UAE, and the US. From useful integrations to refined

    • Introducing Academy 🎉: your go-to hub for all things payroll

      Hello! We're thrilled to launch our newest payroll resource hub - Academy by Zoho Payroll [for India] - the information repository where you can go to learn everything about payroll. Introducing Academy by Zoho Payroll Why did we build Academy? Payroll

    • Recent Topics

    • Correlated subqueries not supported in Zoho Analytics. This creates huge limitations

      Running into a major limitation in Zoho Analytics: correlated subqueries simply don’t work, even in completely standard SQL patterns inside a JOIN. Example: LEFT JOIN "Bills" b ON d."Id" = b."Deal ID" AND EXISTS ( SELECT 1 FROM "Bill

    • Zoho / Outlook Calendar sync

      The current Marketplace -> Microsoft -> Meetings integration needs 2 changes. 1. The current language for the Two-Way sync option should be changed. It currently states, "Sync both your Zoho CRM Calendar and Office 365 Calendar meetings with each other."

    • Email content just contain 'OK' ,not what we expect

      create campaign API URL: https://campaigns.zoho.com/api/v1.1/createCampaign req params: {'campaignname': 'General_Outreach_d0cfc415-43aa-4b96-bb09-558e76a3dda3_50_20251117_214806_660', 'from_email': 'admin@allinmedia.ai', 'subject': 'ALL IN MEDIA', 'list_details':

    • Introducing the all-new email parser!

      Greetings, We are pleased to introduce to you, a brand-new, upgraded version of the Zoho CRM Email Parser, which is packed with fresh features and has been completely redesigned to meet latest customers needs and their business requirements. On that note,

    • Possible to connect Zoho CRM's Sandbox with Zoho Creator's Sandbox?

      We are making some big changes on our CRM so we are testing it out in CRM's Sandbox. We also have a Zoho Creator app that we need to test. Is it possible to connect Zoho CRM's Sandbox to Zoho Creator's Sandbox so that I can perform those tests?

    • Reopen ticket

      Hello! Can I reopen a ticket just using the API ticket/sendReply ? What's the rules to do it? I'm trying but it doesn't reopen the ticket, it just send the reply

    • Allow Admins to Transfer Ownership of Their Own Files & Folders

      Hi Zoho WorkDrive Team, Hope you are doing well. We would like to request an important enhancement to the ownership-transfer functionality in Zoho WorkDrive, specifically regarding administrator capabilities. As administrators, we have the ability to

    • Tip#46: Capture accurate log hours

      Hello everyone, Use the newly introduced timer settings that will streamline the usage of timers and help admins or workspace owners to manage the time entries of the workspace users better. Check out the below mentioned timer settings added to the Timesheet

    • Moving to app-specific authentication for Google integrations

      Hello everyone, We’re making an important change to how Google integrations work in our platform. Until now, we used a common Google project across Zoho to enable integrations like Google Drive, Calendar, and more. Going forward, we’ll be moving to an

    • Lost the ability to sort by ticket owner

      Hi all, in the last week or so, we have lost the ability to sort tickets by Ticket Owner. Unlike the other columns which we can hover over and click on to sort, Ticket Owner is no longer clickable. Is it just us, or are other customers seeing this too?

    • Using a CRM Client Script Button to create a Books Invoice

      Hello, I need help handling error messages returned to my client script from a function. The scenario I have setup a client script button which is available from each Deal. This CS executes a crm function, which in turn creates an invoice based on the

    • How Can i put a form in Zobot

      Hi,how can i integrate a form which has a multiple options to choose from.the form should be opened or displayed by zobot after it meets a requirement in the conversation. Thanks in advance !

    • Has Anyone successfully integrated Zoho and Sage Intact?

      Hey all, We’re evaluating Zoho One + Sage Intacct and I’m trying to connect with anyone who has actually implemented the two together.Specifically, I’d love to know: -- Which functions you kept in Zoho vs. Intacct (e.g., Product Catalog, AR/AP, invoicing,

    • Playback and Management Enhancements for Zoho Quartz Recordings

      Hello Zoho Team, We hope you're all doing well. We would like to submit a feature request related to Zoho Quartz, the tool used to record and share browser sessions with Zoho Support. 🎯 Current Functionality As of now, Zoho Quartz allows users to record

    • Zoho Analytics - Feature Request For Time Based Data Source Fetch

      Hi Analytics Team, I have a client using Zoho CRM and they want a weekly report at 4:30pm every Friday, emailed to the sales team showing a pie chart of Closed Won Deals for that week. This is easy to achieve in Analytics but not so easy to ensure the

    • Which user's capacity is used for Shared Mailbox storage?

      We use shared mailboxes at our company, and their size is increasing daily. Which user(s)'s total mailbox limit is being used up by this space?

    • Inserting the current date / time

      I'd like to use Zoho Notebook as a log - so it would be great to be able to insert the current date and time at the beginning (or end) of each my log/journal entries - or wherever I want. Something simple, like pressing a button/icon to insert it wherever my text cursor is. It could be formatted like "Mon Dec 11, 2017 - 11:43p". 

    • Migrate data from old to new account

      Hy, Have one Old Zoho Notebook Account with Data , want to migrate that whole Data to New Zoho Notebook Account which is in Zoho One . Is that possible ? If Yes then how?

    • Campaign editor overrides href value

      I've been trying to insert a deep link in an email campaign so recipients can directly open a native app on their device. My deep link looks something like "myapp://". The options to insert links in the campaign editor are limited to strict urls, emails,

    • how to add subform over sigma in the CRM

      my new module don't have any subform available any way to add this from sigma or from the crm

    • Bug Report and Suggestions for Improvement in Zoho Applications

      Hi Zoho Team, I’d like to report a few bugs and improvement suggestions I’ve noticed while using Zoho products: Zoho Cliq Video Call: The camera sometimes turns off automatically during video calls. This seems to be a bug — please check and fix it. Zoho

    • Canvas Flex Box containers should not require a width/height.

      Flexbox containers are often used as organizational concepts, to ease re-flow on mobile etc. - I cannot use % for flexbox W or H - I cannot omit W or H This means that the content cannot dictate, and a Flexbox container cannot be used merely as an organizational

    • Zoho Desk Android app update: Filter enhancement, Save Filters

      Hello everyone! We have now enhanced the filter section on the ticket listing screen of Zoho Desk Android app as it is on the web(desk.zoho.com). Also, we have introduced an option to save filters for tickets on the mobile app. You can easily apply, rename,

    • Very long loading times | bad performance [ZOHO DC: EU]

      Hello there, we have recently noticed that the loading times have become extremely long when retrieving tickets and ticket details. For example, I open any ticket and get the following view. The subject and standard information (ticket owner, status etc.)

    • Zia Profile Summary now supports six languages and responds faster

      After numerous customer requests, we’ve expanded Zia Profile Summary to do more than just summarize resumes quickly. It can now summarize them in six different languages and deliver results even faster. What’s New 1. Extended language support Zia can

    • Introducing Zoho Show Android 3.0

      Good ideas need the right space to grow. They deserve tools that move as fast as your thoughts and make creating feel effortless. And that is why we are bringing you Zoho Show Android 3.0! From a brand-new look and smoother navigation to improved collaboration

    • Properly Capture Dropdowns & Hover Elements When Recording a Window/Tab

      Hi Zoho WorkDrive Team, Hope you are doing great. We encountered a limitation when recording a selected window or browser tab: Certain UI elements, such as dropdown lists, hover menus, and overlays, are not captured unless we record the entire screen.

    • Peppol integration zoho invoicefu

      Hi, Belgium will require Peppol invoicing as of 2026. I found that this is being prepared for Zoho books, to be released in Sep 2025. Will Zoho Invoice get this functionality too? I like the Invoice app for my part-time side business as bike mechanic

    • CRM x WorkDrive: File storage for new CRM signups is now powered by WorkDrive

      Availability Editions: All DCs: All Release plan: Released for new signups in all DCs. It will be enabled for existing users in a phased manner in the upcoming months. Help documentation: Documents in Zoho CRM Manage folders in Documents tab Manage files

    • Allow Recording Only a Selected Portion of the Screen

      Hi Zoho WorkDrive Team, Hope you are doing well. We would like to request a more flexible recording option in Zoho WorkDrive. At the moment, we can record either the entire screen or a specific window/tab — but not a custom selected portion of the screen

    • Restricting Calendar View to Working Hours

      Hi: I'm trying to implement a calendar which displays all of my customer appointments.  Currently, the calendar shows all 24 hours of the day.  Is there a way to restrict the hours to simply the times my business is open? Thanks!

    • Add Camera Background Blur During Recording

      Hi Zoho WorkDrive Team, Hope everything is well. We would like to request an enhancement to the video recording feature in Zoho WorkDrive. Currently, the camera preview displayed during a recording does not support background blur. This is an essential

    • Amazon FBA integration - Handle invoice reconciliation under different GSTINs,

      Dear Zoho Community, Thank you for the clarification regarding the Amazon FBA integration, default warehouse, and GSTIN mapping in Zoho Inventory. I understand that Zoho currently supports only one warehouse for Amazon FBA, and that all FBA orders are

    • Whatsapp Integration questions

      Hi Questions: 1. Whatsapp messages are not reaching our CRM, is there a delay? 2. Is there any way to create a whatsapp catalog on a number that is integrated with ZOHO? 3. How do I configure my profile picture on a number that is integrated with ZO

    • Allow Font Size 11 in Editors...

      That is basic functionality...

    • link mail.zoho.com/UnblockMe to unblock

      Could you please unblock my account heloisa.bomfim@expansaodenegocios.com

    • Unblocked me

      Please can you help unblocked my account thanks materiauxjcbrunet2000@zohomail.com

    • Integrating External Portal Tickets Into Zoho Desk

      A B2B travel company has a customer portal where clients can raise and submit tickets related to their bookings. These tickets need to be handled and managed in the backend through Zoho Desk. Ticket updates and replies from Zoho Desk should also be visible

    • Make Camera Overlay & Recording Controls Visible in All Screen-Sharing Options

      Hi Zoho WorkDrive Team, Hope you are doing well. We would like to request an improvement to the screen-recording experience in Zoho WorkDrive. Current Limitation: At the moment the recording controls are visible only inside the Zoho WorkDrive tab. When

    • Send WhatsApp voice messages from Bigin

      Greetings, I hope all of you are doing well. We're happy to announce this enhancement we've made to Bigin. Bigin's WhatsApp integration now supports audio messages, so you can record and send voice messages. This makes it easier to handle customer questions

    • Next Page