zoho phone bridge calls not getting connected to extension setup at phonebridge group

zoho phone bridge calls not getting connected to extension setup at phonebridge group

I got the exact same problem as the this post  https://help.zoho.com/portal/community/topic/zoho-phone-bridge-calls-not-getting-connected-to-extension-setup-at-phonebridge-group

Zoho/ztiadapter/bin/nohup.out output this
Reading conf from --->../conf/zti.properties
Loading props ./../conf/taskengine/taskengine.conf
Loading props ./../conf/taskengine/tele.properties
Loading props ./../conf/taskengine/zoho.properties
Unable to load protocol asterisk14
javax.net.ssl.SSLException: Received fatal alert: protocol_version
at sun.security.ssl.Alerts.getSSLException(Alerts.java:208)
at sun.security.ssl.Alerts.getSSLException(Alerts.java:154)
at sun.security.ssl.SSLSocketImpl.recvAlert(SSLSocketImpl.java:1959)
at sun.security.ssl.SSLSocketImpl.readRecord(SSLSocketImpl.java:1077)
at sun.security.ssl.SSLSocketImpl.performInitialHandshake(SSLSocketImpl.java:1312)
at sun.security.ssl.SSLSocketImpl.writeRecord(SSLSocketImpl.java:702)
at sun.security.ssl.AppOutputStream.write(AppOutputStream.java:122)
at java.io.ByteArrayOutputStream.writeTo(ByteArrayOutputStream.java:154)
at HTTPClient.HTTPConnection.sendRequest(HTTPConnection.java:2978)
at HTTPClient.HTTPConnection.handleRequest(HTTPConnection.java:2772)
at HTTPClient.HTTPConnection.setupRequest(HTTPConnection.java:2564)
at HTTPClient.HTTPConnection.Get(HTTPConnection.java:919)
at HTTPClient.HTTPConnection.Get(HTTPConnection.java:838)
at com.zohocorp.zoho.ztiadapter.ZohoHTTPClient.doGet(ZohoHTTPClient.java:350)
at com.zohocorp.zoho.ztiadapter.ZohoHTTPClient.get(ZohoHTTPClient.java:84)
at com.zohocorp.zoho.ztiadapter.ZohoHTTPClient.get(ZohoHTTPClient.java:55)
at com.zohocorp.zoho.ztiadapter.ZTIAdapter.registerWMS(ZTIAdapter.java:153)
at com.zohocorp.zoho.ztiadapter.ZTIAdapter.initialize(ZTIAdapter.java:72)
at com.zohocorp.zoho.ztiadapter.Starter.main(Starter.java:19)
java.lang.NullPointerException
at java.lang.String.<init>(String.java:556)
at com.zohocorp.zoho.ztiadapter.ZTIAdapter.registerWMS(ZTIAdapter.java:154)
at com.zohocorp.zoho.ztiadapter.ZTIAdapter.initialize(ZTIAdapter.java:72)
at com.zohocorp.zoho.ztiadapter.Starter.main(Starter.java:19)
java.lang.NullPointerException
at java.lang.String.<init>(String.java:556)
at com.zohocorp.zoho.ztiadapter.ZTIAdapter.registerWMS(ZTIAdapter.java:154)
at com.zohocorp.zoho.ztiadapter.ZTIAdapter.initialize(ZTIAdapter.java:72)
at com.zohocorp.zoho.ztiadapter.Starter.main(Starter.java:19)

Zoho/ztiadapter/logs/ztilog.txt.0 outputs this

Feb 20, 2019 1:29:28 PM com.adventnet.wms.servercommon.taskengine.TaskManager initialize
INFO: Task Manager intialized {tele=Task Engine : tele - 500 - 2, zoho=Task Engine : zoho - 500 - 2}