Unable to login my account why is that?
cant have access to my email account what should i do?
Not receiving emails
I'm not receiving emails sent to my mailbox. I tried testing it by sending an email to my gmail account, it was sent without a problem. I replied from the gmail account to my Zoho domain address, the reply never came. I have done it a couple times and
Can use Zoho and Mailgun togather
I need mailgun to send email to the client, and use zoho to interact with client, is it possible? i already connect domain with zoho, but it only can send, cannot receive email.
Email can send but not receive
I am having difficulty receiving email. I have checked my MX records and they are correct I get this error: Reporting-MTA: dns; googlemail.com Received-From-MTA: dns; tristanwthomas@gmail.com Arrival-Date: Fri, 03 Feb 2017 07:38:37 -0800 (PST) X-Original-Message-ID: <4c0575d1-8de6-4ccc-92a2-744ce13d1c35@gmail.com> Final-Recipient: rfc822; tristan@tristom.com Action: failed Status: 5.0.0 Remote-MTA: dns; mail.tristom.com. (50.116.114.151, the server for the domain tristom.com.) Diagnostic-Code:
Weekly out of the office response
Is there a way to set up a recurring out of the office email? I’m off every Friday and I want to set up an Out of the office respond that happens every week.
IP is blacklisted
How do I submit a ticket to Support to try to have this IP delisted? Per MxToolbox. Report here: https://mxtoolbox.com/SuperTool.aspx?action=blacklist%3a136.143.188.13&run=toolpage
Cleanup emails
Is there an easy way to sort emails with large attachments to delete them? I found how to view the attachments by themselves but there is no place to set the filters nor to sort them.
using VPN
Good day from Holland, Since I am using VPN I am warned for possible intruders, because of the change of the country. How can I prevend this problem and lighten your workload. Regards, Hans Minekus
Some POP emails being bounced
I do not send many emails but most of them are bouncing back at the moment supposedly SPAM. I use POP. Any suggestions?
Error Creating User
Hi I get this error when I try to add a user. You do not have permissions to create this account in Zoho Mail. Reach us at support-as@zohocorp.com for further assistance. Domain is rongoartworkshop.com and email is info@rongoartworkshop.com
How to add new mail account on second custom domain?
How do I add a email account on a second hosted domain (not the primary domain)? So if the primary domain is: xxxxxx.com and the secondary domain is yyyyyyy.com how do I add info@yyyyyyy.com? SEO Marketing
Can NOT verify SPF and DKIM with Wix DNS
I use 3rd party tool to make sure the value is stored in Wix DNS already. But I can't pass the verification on Zoho. Please help me. Thank you! My domain is: salesleadsninja.com
Emails and forwarded mails not being received
Hello, We are a small environmental charity using Zoho mail and really benefitting from the service. However, some strange things have started happening in recent weeks and I was hoping that somebody could help. One of our members (we all use the same
Mail Server is Down!
Helly Zoho Guys, I get the following error when trying to login to my email account.... We'll be right back! Our service is temporarily unavailable. We are currently working to restore it. Please try again later. When can we start using the service again? We need it to start working today, please!
I logged back in after more than 10 years.
Hello, today I returned to this service after not having used it for more than 10 years. I checked your landing page and I have seen that they have plans for corporate email with domain.com and I am interested in that service but I don't know how to
Unread Marker doesn't sync with Android mail application
Hi! Using the default mail application on my android phone the read/unread marker doesn't sync with the server. This happens as well using the K-9 mail application. This could be a problem within the client (since it seems to work with thunderbird). But since it doesn't happen with any other mail account I'm using with the android application there must be some issues with Zoho's imap server as well. Michael
Need to change the admin email address
When I initially signed up, I added the main email address that I wanted to use. Then when I was setting up the account, it wouldn’t accept that email as the administrator. So I entered a temp address, thinking I could change it when I figured out how
Issue with SMTP: Error 535
Sorry if this is a duplicate, I hit preview and my post vanished. I'm having trouble getting SMTP tp authenticate. I'm using an API to send a user an email when they sign up to my website. I'm using nodemailer in the API, and I'm testing the connection
Não estou recebendo E-mails
Olá, faz alguns dias que nossas contas não estão recebendo novos e-mails. Não sei qual problema mas não está atualizando.
Need Collapsible Side Panel
Is there any way to achieve this? I would often like to keep zoho mail open on the side of a 4K screen but anything less than a full 1920 pixels wide (text at 150%) and this is what I get. If I could collapse the side panel I could see who the sender
Make views 'unread messages', 'all messages' accessible through IMAP
I currently have, like many others, filters that auto sort emails into folders to keep a clean inbox. Unfortunately, afaik, there is no possibility in the current Zoho IMAP implementation to access 'all messages' or 'all unread messages' views. Make
MX problem
Dear Zoho Team, I've added MX records for www.trakfuel.com domain to recieve emails. Unfortunately it has been a while that ZOHO can not verify MX Records. Could you please help me? BR Onur
Not receiving any mails
Hello, I have just joined zoho.....my email is support@mobilescases.com am not receiving any mail to this ID...i have tried sending to mails from this ID and its working fine. But when i try to send mails to this ID i got this msg : Address not found Your message wasn't delivered because the address support@mobilescases.com couldn't be found. Check for typos or unnecessary spaces and try again. LEARN MORE This link will take you to a third-party site The response from the remote server was: 550
This domain is already associated with this account
Hi Team, I am adding a new Business mail ID for the domain that I have purchased recently in Godaddy, its http://boneventus.in/. But once I trying to set it up in ZOHO mail ITS saying * This domain is already associated with this account "a*****n@b*****". Sign in But it is freshly purchased domain please remove old expired domain linked to zoho that previusly someone may used, So that I can use it now. Regards, Yogeesh S J me@yogeesh.in
MX Records error in Shopify
Hi, I added MX Records in Shopify as below but still facing an error in my Zoho Email Dashboard that MX records are not fixed @ / Blank @ / Blank @ / Blank screenshot from my Shopify DNS Settings
can't receive e-mails (from Upwork.com)
Hello. My Zoho e-mail addresses won't receive any e-mails from Upwork.com. (And no, they're not in my spam folder.) Any idea what's going on? Is Zoho blacklisted, even from receiving e-mails, from some servers? Or is there some other issue? This is for
Shopify domain, email not working: error 553 relaying
Hi, I have setup zoho mail in shopify. I can send emails but I can't receive. I get 553 relaying disallowed (in reply to RCPT TO command) The account I am using is info@hiperocio.com
My email end up in Spam folder in Gmail
My emails are reaching Spam box of gmail accounts. Please help.
SPAMCOP Problem
Greetings! I'm having troubles sending a E-mails, when im sending it show me this error with some contacts. "Ya no puede enviar correos electronicos a la dirección de correo electrónico por la razón siguiente smtp.554.5.7.1 Service unavalible; Client
Issues in receiving emails from a form on my website.
Hello, I have a contact form on my 2 websites which visitors can use to contact me. I am using sendgrid, and everything worked fine until 2-3 weeks ago. Then messages from that form started going to the Spam folder, and some of them were apparently not
Zoho Mail - New login activity
Emails with this subject seem to occur when our ISP changes our IP address. Its most annoying since users get told "Your account user.name@domain.com was recently accessed via IMAP. The Time, IP and location details of the activity are available below:
invalid client secret
It has been impossible to setup the zoho mail plugin due to the 'invalid client secret' error. There are many other posts where exactly the same problem is discussed in none there is an fix for this problem. I have already contacted you at support@zohomail.com with all the screenshots you require ( plugin screenshot, connected app screenshot and configure account screenshot) FYI, I have activated and deactivated the plugin several times and even reinstalled it. Client Id and secret have been carefully
Zoho Mail API sends messages as 'info' instead of the real sender name.
Hi, When I try to send an email using the API it sends well but the sender name is 'info' but when I send directly from mail.zoho.com it sends using the exact nickname I want. WHY? Thanks
Why can't I create today's task?
I can't select today in "Due date" calendar.
Recover deleted emails from trash
Hello, I accidently deleted an important Mail from my customer from the trash (or spam, i'm not sure) Can you please recover the spam and trash folder of my mail account for the last days? Thank you very much O. Jung post@digitalisierungsprofis.de
Formatting and fonts changing after email campaigns are sent
Hi, I have had difficulty with formatting and fonts changing after an email campaign is sent. During sending test campaigns my colleague even had a different colour font come through for some body text. This is most noticeable in a subheading and the
Display name not changing
Hi Zoho Team, I already change the display name, and when I sent an email, it still display the old Display Name. (Already re-login, the issue still occurs) Thanks
554 5.7.1 Email cannot be delivered. Reason: Email detected as Spam by spam filters.
Hi I am using a sendgrid mail server, But recently it seems to be blocked by your side. I'm getting this msgs: MX: mx.zohomail.com server blocked this message from being delivered. While we won't try to send this message again, we will attempt to send new messages to this address in the future. Full response from MX: mx.zohomail.com server: 554 5.7.1 Email cannot be delivered. Reason: Email detected as Spam by spam filters.
Cannot connect Android Outlook with Zoho mail
I'm trying to add Zoho account to Outlook and these are the details I add: Adress: daniel@vegans.co.il Name view: Daniel Bar Description: (empty) Ingoing IMAP server: imappro.zoho.com:993 IMAP name: daniel@vegans.co.il IMAP password: (empty) Outgoing
Zoho Mail slow to receive\deliver email all web and email client.
We've been seeing more and more lately a delay in processing of email. Our own testing from non Zoho accounts to zoho accounts will illustrate an end to end processing time of up to 24 hours. Usually 10 minutes or longer. Internal zoho to zoho accounts
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