No mail access on mobile devices any more
Hello, It seems that after the work you have done your servers, access via my mobile devices is no longer granted. I have my email on my laptop without issues, even installed on a separate computer the account without issues but my cell phone (android) and my tablet (android) do not allow me in and keep on repeating the question that i should check my email address. It started with the request to re-enter my password. I took the accounts off and reinstalled them, did not work. I cleared cache,
Paid for extra storage but my accounts are still blocked
I cannot receive emails or send emails. Emails are sent to me today, but I Will never know about it. I have purchased extra storage and my profile shows that I have only 20% of my storage Space used. But still I cannot unblock it. The only thing I can do is send an email to support. I get no answer. This is intolerable. Anyone any suggestions how I can get the attention of support?
THE MAIL SERVER IMAP.ZOHO.COM IS NOT RESPONDING - Only on my Wifi says this
My email was working fine till this morning when I found a message saying I have a New Sign-in to my Zoho account (Which was not mine) I change the password of the accounts involved BUT when I'm using my computer or Iphone over my WiFi I received the message of: THE MAIL SERVER IMAP.ZOHO.COM IS NOT RESPONDING...VERIFY THAT YOU HAVE ENTERED THE CORRECT ACCOUNT INFO IN MAIL SETTINGS. But if I use the data of my phone all works fine, except on WiFi I receive this message on my Laptop and Iphone.
'Unable to Verify Account or Password'
Hi, I recently opted in for the two factor authentication and in the process both my iphone and imac were unable to retrieve mail. Now, I know that's because I had to get a third party app but I don't want to do that so I have disabled the MFA. Problem: my imac still says 'unable to verify account or password' and my iphone can't retrieve mail. I have double checked the imap settings and password but just can't get it to work. HELP!!
Synchronization stopped working
After the planned maintenance synchronization of e-mail stopped working for both my laptop and iPhone. How can this be resolved?
zoho chat is not opening. Sometimes showing like 'Unable to open chat'
when i get new messeges in zoho chat..i can not able to open it while clicking
The email address is already registered with another account which is not a part of this organization.
I am trying to create a new user aleks at my-domain.com but I am getting this error message. I already updated the mx records on my domain. Thank you, Aleks
Track emails being sent
Hello, Is there a way to track emails that are sent in Zoho Mail? I found this Google Chrome extensions https://zohomailtracker.com/. It works but I was wondering if there's anything else that we can use with the Zoho Mail app? Only the mails sent in the desktop are being tracked, but not those that are sent via the app. Hoping for answers!
Password changes on its own after some while
Hi, I have had this problem for a while now. Whenever I enter my password after a while I am told I entered an old password and requested to enter a new password. I have had to ask the IT consultant at the office to help reset password several times. Kindly advice on action to be taken. Thanks.
In Retry Queue Temporary failure when delivering email to the recipients. Emails in queue will be retried automatically.
Hello Team, I see the emails in the sent folder. But they are getting delivered to the recipient. The message I see is " In Retry Queue Temporary failure when delivering email to the recipients. Emails in queue will be retried automatically." Please advise. Thanks, Kiran Kumar
Not Receiving Email
Have not been getting anything in for the past 24hrs and counting. Would appreciate if anyone can check it out ASAP. Thanks.
Contacts Showing as Email Address and Not Verified
Over the past week every email I receive from a Contact is coming across as just their full email address in my Inbox view and when I go to open it saying the sender is not verified. So I have to click the Trust the Sender button and the I Understand the Risk button even for people that I've clicked this way before. It's getting cumbersome. Is there something that changed that I missed to update?
Add Attachments to Calendar Invites in Exchange ActiveSync
Hi Team, We set up tons of calendar invites with customers and prosects daily. We need to be able to add attachments to our outbound calendar invites through Microsoft Outlook, which we have set up with Exchange ActiveSync accounts. Currently this is not an option through Zoho Mail, but is through every other major player in the space. The lack of this functionality hurts our ability to properly send out calendar invites that contain the information we need to discuss in our meetings. Is this part
MX Record not Found
I bought my domain through Zoho but I am hosting it through Hostinger.com. I am able to send and receive emails. I currently have the mx records set in the DNS records for Zoho and Hostinger. But when I do an MX record check, it says No MX record found for the domain. Is this something I need to fix?
Disappearance of mails
I only see mails in the inbox until July 11. From July 11 until today the emails disappeared. Thanks for the help
Can't add new user for domain
Hi, I am the super user for the domain " forkylninghosbarn.se " I tried to add new users to the domain, but I got error message "You do not have permissions to create this account in Zoho Mail. Reach us at support-as@zohocorp.com for further assistance." I've already subscribed to two mail lite accounts. Can you check it up? Thanks
Not recving confirmation mails
Hello. My Zoho e-mail addresses won't receive any e-mails from Upwork.com. (And no, they're not in my spam folder.) Any idea what's going on? even from receiving e-mails, from some servers? Or is there some other issue?
upper left corner icon
I have been looking for this for months but I can't find anywhere where I can update the icon located in the upper left corner of my Zoho Mail window. (see attached screenshot) Is there any way to do this?
recover deleted emails
Is it possible to recover emails that I accidentally deleted both sent and received from Mvitale@myprovidencebank.com and alex.hittle@selenefinance.com Thanks!!
Synching Gmail to Zoho
I need to sent emails directly from my Gmail yet I need this to reflect on my contacts history on Zoho, how can I do that please?
No email incoming, 4.3.1 Temporary System Error
Last night (NZ Time) one of my users complained that IMAP stopped working, I moved them to Zoho App. Now today it is obvious that no emails have been coming to my own account since about 1AM this morning (NZ Time), I sent a test message from an external account and get a ... 4.3.1 Temporary System Error out of the mx.zoho.com.au server I went to the live chat support and it's not even working!
Mail Send Problem
Hi, I didn't change the settings. Why is it giving errors now?
Sending mail between 2 different owned domain inside Zoho does not work.
I own 2 different domains, that I have validated in Zoho. I have no problem using any of my 2 domains when sending mails between the same owned domain addresses and between owned domain with any external domain. Example: Consider I own domains <company_name>.com and <company_name>.net. Sending mail from test.sender@<company_name>.com to test.reciever@<company_name>.com works fine, as well as sending mail between test.sender@<company_name>.com to any.reciever@<gmail or any other>.com and does work
Cannot receive emails Australia
Everything was working before today. Nothing changed on options or settings etc. All of sudden, we have no emails coming in, not even spams. We have tried sending emails, seems working. But still cannot receive any . Used gmail, hotmail and webpage to send emails, but none of them can be received. The only emails you can receive are the ones sent from the same email account, namely you send to yourself. Please address this issue asap before we move to business plan.
550 No Such User Here - No Address Found
Hi, I have updated my MX already but I am receiving a : The response from the remote server was: 550 No Such User Here May you please help what is still the problem? I have tried already the suggestions in the other topics but it seems to be not helping to me. Thank you and hoping for your response.
5.2.3 MailPolicy violation Error delivering to mailboxes
Dear Zoho Mail Support, seems like there's something blocking the email delivery from my domain only. I'm using WordPress and Mailgun for sending emails to carolina@agenciamochi.cl but doesn't work. I've already add the domain to de whitelist and MX records, SPF and DKIM are correctly configurated. Can you help me with this?
Invalid name for the server
Hi! This is my configuration: The name of my server is correct, but apparently it does not accept it because it is not a subdomain. How can I solve the problem? Thanks for the help!
New email going into trash
All the new emails are going to my Trash folder. I do not have any filters.
Stuck up with loading window
Hello, I had been trying to login to my official zoho mail account for the past few days but have ended struck with the Loading Window . Would appreciate if you could sort this issue at the earliest. Have attached the screen shot for your perusal. Regards, ASUS-01
User not receiving random emails, and unable to return correct results from searching other emails
Hi Zoho, - One of my users (Terry) is not not receiving random emails in his inbox (he receives some, but does not receive others). - Its not in SPAM or Trash, its not being filtered anywhere. - I have done an email recovery for a specific email on a certain day and made sure it wasn't deleted. - Upon viewing the admin logs, it says its been delivered to him....but its not there. ALSO - When this user searches for an email, it does not return the correct results. - We looked at his inbox, and then
mail.davrunaglobal.org redirected me to many times
when ever i go onto the mail website it shows this
No puedo registrar un nuevo dominio a Zoho mail porque ya tengo una cuenta registrada
Quisiera saber qué puedo hacer si ya tengo una cuenta en Zoho mail y quiero crear una nueva con otro dominio (tengo 2 empresas). Cuando intento registrar el dominio de mi nueva empresa me sale un aviso que indica que mi número de teléfono ya se encuentra registrado y no puedo hacer el trámite. Qué hago en este caso si solo cuento con 01 número de celular para registrar?
INVALID_ADDRESS, ERROR_CODE :550, ERROR_CODE :Rule imposed mailbox access for it@masora.ch refused
Hi, we've got the problem with email such as : Reporting-MTA: dns; mx.zohomail.com Arrival-Date: Fri, 06 Dec 2019 09:31:36 -0800 Original-Recipient: rfc822; <xxx@xxxx.xx> Final-Recipient: rfc822; xx@xxxxx.xx Status: 550 Action: failed Last-Attempt-Date: 6 Dec 2019 17:31:45 GMT Diagnostic-Code: xx@xxxx.xx INVALID_ADDRESS, ERROR_CODE :550, ERROR_CODE :Rule imposed mailbox access for xx@xxxxx.xx refused Received:from mail.zoho.com by mx.zohomail.com with SMTP id 1575653496617332.9857743811922; Fri,
Cuenta bloqueada por falta de espacio
Hola, mi cuenta ha sido bloqueada por falta de espacio, pero yo ya borré muchísimos mails y no se desbloquea. Qué puedo hacer? Gracias
Can't import a .zip file in import mail zoho
hello everyone, I have a problem here, i want to import an eml file that i already zipped, but when the uploading bar is finished, nothing happen. No email has been imported, but when i import a single .eml file, it succeded. i want to import a thousand mails, is there any way to import it faster, its kinda slowing me when i import an .eml file one by one. its really fustrated. Please help,
I can send email but can't receive email
Hello I am having problem with receiving email... but i can send email I'm sure I've set the the mx and spf correctly here's my domain: loeweegroup.com Thanks
Conflicting Configuration
Below I will describe the problem that is hindering my company services, which I am using this Zoho Mail email: When sending an email, the sender is showing my name plus the email address. I wish that instead of being mailed with my name, it would be the name of the department. To do this, I tried to troubleshoot in the Zoho Mail Control Panel settings, (primary email aliases) under "Display Name (Outgoing Emails)" is set to "Ma ** ** ****" . So it seems to be all right. In "Settings", under "General"
Problems MX
Greetings, a few days ago my hosting provider lunarpages removed all the mx configurations, we have reconfigured however we can not receive the content of the website forms, have any recommendations, I also want you to help me with the zb or the cname of my zoho account, thanks.
Account Blocked
My account, Richardz@grahamlake.ca has been blocked due to suspicious activity. I believe this is due to the use of a VPN. I cannot find a way in to unblock it. Can someone provide assistance? Thank you.
"External Images Not Loaded" message
Hello Is anyone else experiencing the new message on Zoho Mail which pops up every time you press "reply"? It's driving me absolutely crazy, and apparently there's no way to turn it off. I contacted Zoho support and they said it was an "enhancement" recently put in place. I can't believe that this has been set up with absolutely no way to disable it. Are there any other users out there having this experience? And have you managed to find a way to disable it?
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