How to have the Preview Pane at the bottom in the Zoho Mail
Hi, Is there a way to have the email Preview Pane at the bottom instead of the right hand side default? Thanks
Outlook can't connect to IMAP Server.
Hi, The CEO of our startup wants to use outlook. I enter all the details as per https://www.zoho.com/mail/help/outlook-imap-access.html and it doesn't work. I get the following error:
Help! Unable to send outgoing email
Hi Hi, We're having trouble sending outgoing email for @Clara-Sunwoo We went and deleted sent and trash just in case we have exceeded the limit. Any answers or fix? Thanks! - Mala
Email outgoing has been blocked
Hi Admin One of my team member just told me that his email has been blocked and not able to receive and send emails . his email is furqanul@mediatrenz.com Kindly check it and please make it unblock asap so we can resume our work as this is causing lot of problem since we are not able to receive any email. Looking forward for your response. Thanks Prabhat
INVALID_ADDRESS, ERROR_CODE :550, ERROR_CODE :5.5.1 Server IP XXX.XX.XX.XXX listed as abusive.
I'm not able to send emails to an @address that I have always been able to (as one of my business contacts) and am given the above error code. There have been no problems in the past, and I'm simply to replying business emails sent from the exact @address that sent me the message originally. I checked the Blacklist as well to no avail as they aren't listed. Now i effectively can't communicate with this business or anyone with an @address from them. Any suggestions?
Cant seem to create account as keeps saying below message
I have more then 8 characters and stil dont work Special characters in password is less than the required length
Receiving Null error while sending an e-mail in Zoho
Hi , I'm trying to send an e-mail from Zoho with my G-mail address. Everything in the parameters is correct; my g-mail is added and the e-mails I send from G-mail are linked to the client in Zoho. But when I'm trying to send an e-mail from Zoho itself; I get the "Null" error. My pasword for G-mail has been changed; I think that's the problem but I don't see where to update it ! Thanks in advance!
Can't verify domain
Hi, I tried to verify my domain from the Zoho mail after adding TXT/CName but all efforts proved abortive. Domain is clubly.io, please check for me. Thanks
Account blocked despite deleting emails.
Hi there, My account was blocked because it reached the limit for free account. I've gone through and removed lots of old emails, but the quota is not updating and my account remains blocked. Please help! The account in question is the one I've used to sign in to the forums. Thanks, c
Cant see email account control panel
Hello i had created few email addresses few months back, i could see all of them from settings from main account. i no longer see an option to access the aliases i had created for my org. from setting. can you please help?
Mail Filter to Send As Attachment
Hi all, Setting up Mail Filters is a doddle. However, my problem is somewhat difficult. My scenario is, when I get an email from, let's say, billing@smithsons.com. I would like to set up a filter that would forward this email to accounts@myemail.com as an attachment. My question is, if the condition is met for a filter, could I send the email in question, as an attachment to another address? Cheers, Mo
Recent deterioration in spam control
I have sent multiple example headers of emails that are not being quarantined despite my blacklist rules. Support has not responded. The domain crazedeals.co.za is in the domain black list. The rule for the blacklist is quarantine. But the email still is delivered to the user. Sometimes in the inbox, sometimes in the spam folder. It should be in the domain quarantine. Here is an example: Delivered-To: [USERS-EMAIL-REMOVED] Received-SPF: pass (zoho.com: domain of bounce.graphicmail.co.za designates
forcing an arbitrary password policy with your preferred minimums and not allowing me to change them is hostile and stupid
forcing an arbitrary password policy with your preferred minimums and not allowing me to change them is hostile and stupid. I select 6 you change it to 8. I select 0 you change it to 1. WHY? Surely as it's my domain I should be able to chose! This is just accelerating my desire to leave this platform, frankly.
Very Slow Getting Emails
I seen this posted over a year ago, I'm posting to see if anything changed If I send an email to my employees in the field, there phones will beep saying they have an email but sometimes it takes 15-20 minutes to shw up. The same thing happens to me at the office if they send me an email. I love your program but we cant wait that long to get messages.
Admin Password rest
Hey I am managing timber-sports.com but I am not able to login to one of my account at timber sports. I tried to contact support but no response from their side. Any help in this regard?
My sent emails going into spam/junk
Hi, Emails sent from my zoho account are frequently going into receivers spam/junk and my LinkedIn account won’t allow me to use my zoho email as it says emails aren’t getting through. I recently received the following email from zoho: You are receiving the alert, as the domain skillfluence.co.uk added in Zoho for email hosting, has some of the records not pointing to Zoho, even though the domain is still hosted with Zoho. As an implication, the users may intermittently face issues when sending/
Email Not Working
Please note that we are unable to receive and send email from our zohoo account since yesterday. Below are the email ids which are facing problems rishi@tritechuae.com moonis@tritechuae.com muneer@tritechuae.com Urooj@tritechuae.com zia@tritechuae.com thanzudin@tritechuae.com zaheer@tritechuae.com thamseer@tritechuae.com ikrar@tritechuae.com reenashetty@tritechuae.com We had did the yearly auto renewal as well.
Message not getting delver
Dear, I am not able to send my mail and getting the error.... The following recipient(s) cannot be reached: 550 5.4.6 Unusual sending activity detected. <a href=https://www.zoho.com/mail/help/usage-policy.html target=_blank>Learn more.</a> Use the link mail.zoho.com/UnblockMe to unblock Plesae let us know how to solve.
zohoo email not working
Please note that we are unable to receive and send email from our zohoo account since yesterday. Below are the email ids which are facing problems rishi@tritechuae.com moonis@tritechuae.com muneer@tritechuae.com Urooj@tritechuae.com zia@tritechuae.com thanzudin@tritechuae.com zaheer@tritechuae.com thamseer@tritechuae.com ikrar@tritechuae.com reenashetty@tritechuae.com We request you to kindly resolve this issue ASAP as our work is getting effected due to this .
can't check email from outlook
Dear support, Could you please check my client email "oriental4@orientalvoyages.com status?" Here is her situation. First, this mailbox is used over the size (up to 110%). Then, I let her delete unused mail until its size down to 80%. In control panel, Mail Administration -> Mail accounts -> oriental4 -> Mailbox action, it changed to green color after ever be red color during the oversize of mailbox. Anyways, It still work work for using MS Outlook to send and receive emails. Its error message show
Not receiving some emails from a particular email address
I am not receiving emails from a particular email account. The problem is that I receive some of the mails sent from that account (roughly every third email) but other mails never reach my inbox (or junk folder or any other folder for that matter). Please let me know where and how to intimate you about that particular sender's email id (privately). Best regards, Pankaj
Tasks list does no print
Hi, since a few days i am unable to print the assigned tasks list. The pdf file of print outcome is attached. Kindly resolve the issue asap. Thanks
I can't enable incoming mail to my users
Hi, my users can't receive mail, I receive an error message saying I'm not permitted to enable incoming mail in Mailbox Action section. My users are: admin@sedhum.com administracion@sedhum.com educacion@sedhum.com colegiados@sedhum.com propersona@sedhum.com hojadevida@sedhum.com facturacion@sedhum.com saludmental@sedhum.com doctorflorez@sedhum.com cross511@sedhum.com Can you help me? Thanks a lot!
unable to send emails
i receive mails but cannot send. kindly troubleshoot please
Mailbox size
I have deleted ALL large mails from all the folders (Inbox, Sent) and I just have about 300 mails in my Inbox; however, under the folder section when I check, it shows the occupied space as 4GB, which is absolutely incomprehensible, as none of the 300 mails exceed 1 MB barely. I have cleared ALL the other folders such as Spam, Trash. How is this possible?
palavra chave
Boa tarde Esqueci a palavra chave do gerencia@tsuyu.com.br (que não acesso há algum tempo) e não tenho mais o numero do celular cadastrado. Poderiam me enviar, por favor, uma nova palavra chave desse e-mail (gerencia@tsuyu.com.br) para contato@tsuyu.com.br? Ou para michelemidori@yahoo.com.br Obrigada
Can't add multiple @zoho.com aliases
I don't want to link my domain with Zoho, but want to have a few @zoho.com mailing opportunities. What can I do?
Unable to send message;Reason:554 5.1.8 Email Outgoing Blocked
I have started getting this message "Unable to send message;Reason:554 5.1.8 Email Outgoing Blocked"for my email id info@madhya.agency. Kindly resolve the issue.
ACCOUNT NEEDS TO BE REACTIVATED
The account ngan@emet-i.com was deactivated because it went over the 5GB limit. The user has now reduced their mailbox down to 2GB but the account is still inactive. As the administrator, I can't see a way to re-activate that account. Do I need to write to you to request this? That seems like a waste of everyone's time. Anyway, please do it for us.
Gmail not receiving emails from my Zoho mail.
Hi, emails sent from my Zoho mail are not recieved by any gmail accounts recently. Please assist asap. Thank you.
Delete old emails
Is there a way to automatically delete emails older than a specific date? Paging through them 50 at a time isn't practical as there are about 20,000 emails to delete. Thank you
Can't Add New Email Users
Hi, Am new to zoho and I am trying to create new email users but I keep getting the error: "You do not have permissions to create this account in Zoho Mail. Reach us at support-as@zohocorp.com for further assistance". Please what am I doing wrong?
Want to read Gmail in Zoho Mail
I want to use Zoho Mail since the emails are logged in Zoho CRM; however, I don't want to host my email at Zoho - I want to continue to host it at Google. I am having trouble getting the email setup correctly. There is an email account in Zoho for me , but nothing is coming through from Gmail.
Two factor Authentication
Hi I have lost my cell phone also i dont have two factor authentication code how can i disable two factor authentication can this be done by some expert email id is "services@macksofy.com
I do not receive gmail emails in all my accounts
I made a migration from Cpanel to Namecheap. I receive emails from hotmail and zoho, but none of my accounts receive gmail, please help. My domain is starttec.net.
Why am I not receiving the password reset email from Instagram?
Emails from Instagram are not delivered. I checked spam folder and newsletter folder. No e-mail.I waited for 1 week and sent it over again. Instagrams are coming out of the email. Instagram gmail account e mail forwarding. zohomail problem.
Requiring domain verification (S)
Hi zoho, i had verified SPF ,but i have been seeing notification about requiring SPF verification. Can you help me resolve this issue.Thank you .I attached 2 picture to describe this problem
Need Help Recovering Deleted Emails
Dear Zoho, I recently deleted two emails that I had put in the separate folders "Old" and "Received." I deleted both emails and sent them to the "Trash" folder. Once in the "Trash" folder I proceeded to delete them again. I desperately need those two emails back and I believe its possible to restore them based on one of your website's community posts. "All deleted emails are first moved to the Trash folder and are available in the same folder for 30 days. They are then cleaned up from
user always receive undelivery mail reurned to sender when send email
Hi zoho mail , please support me this problem : -----Original Message----- From: mailer-daemon@mail.zoho.com [mailto:mailer-daemon@mail.zoho.com] Sent: Friday, September 14, 2018 1:40 PM To: general.account@carnivalvn.com Subject: Undelivered Mail Returned to Sender This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. Undelivered Mail Returned to Sender[hr@carnivalvn.com] Received:from PCKT1 (14.161.16.36
Undelivered Mail Returned to Sender Error
Hello, I'm receiving Undelivered Mail Returned to Sender error when testing out my wordpress form. The errors goes something like this: This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. Undelivered Mail Returned to Sender[{eli@seoscribbler.com] Together with the form data.
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