The email address you have entered belongs to a different deployment/region.
I own marphe.com but I can't add. What should I do?
Help restore deleted mail box
Hi support team, I made a mistake when deleting mail box before backup. Please restore mail box - thoa.nguyen@sharetea.vn Thank you for helping and wonderful IT infra support. ZOHO Rocks !!
Mails not Forwarded to Gmail
Hi,Its been one year we started using Zoho and Zoho was absolutely fantastic in forwarding mails to Gmail. However since last 3 days no mail is being forwarded to Gmail. Please assist.
Migration Tool
Hello everyone. I´m trying to migrate my .pst file to my zoho account but everytime occurs the same error. What can I do?
I can send emails but am not receiving
Hello, I have configured a Zoho email account for the domain goldenwellksa.com and I can send emails but am not receiving any emails in Zoho account. can I please let me know what could be the issues? Kuthub
Webmail Login Screen - Customize
How to remove social icons from webmail login screen. I already have the custom url, but now I need to add background on webmail login screen and remove those integration icons with facebook, google, etc.
Customize webmail login screen
I have email with my own domain @ sergio mydomain. But I'm using blogger and wordpress, and to have this email I set it up in zoho mail because it gives the right to configure the domain. Many should know or have used it. But I want to increase the number of people who are participating in my project and I would like the login screen to hide the @mydomain just for people to type the login, type like gmail, bol, does. Because all emails are from the same domain, you do not have to type @mydomain to
I accidentally deleted 2 emails today
Hello, I accidentally deleted two important emails today (they aren't in Trash). Can you please recover it for me? Thanks in advance.
Turn off spell checker in the Zoho Mail App Linux
I'm using the Zoho Mail App on Linux. When I write e-mail in Swedish I get the read lines under "misspelled" words. I understand that this isn't the spell checker in Zoho Mail App. If this was in a browser I would disable the spell checker by right clicking and the un-select spell checker. I'm not able to do this in the App. Is there any other way of disabling the spell checker?
Reconfigure POP3 Account in Zoho Mail
My server settings for my original POP3 account has changed, for some reason I cannot edit or even delete this account. I have even added another POP3 account and set it to the default in order to try and delete the old account but nothing works. The implication of this is that I cannot setup an IMAP or POP3 account in ZOHO CRM with the original email address as an error pops up saying that there is already an email account in ZOHO mail with the same email address. So my question is how do I delete
Erro dns provider
Please help us with error submitted because I am unable to send emails to this provider. This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. mrep@infonet.com.br, ERROR_CODE :553, ERROR_CODE :sorry, your mailserver [135.84.80.216] is rejected by See http://www.dnsbl.au.sorbs.net/faq/ Received:from mail.zoho.com by mx.zohomail.com with SMTP id 1531130832050745.3912650643589;
Unable to send message;Reason:554 5.1.8 Email Outgoing Blocked.
Hello, Could support please check why my email sending has been blocked? I'm seeing "Unable to send message;Reason:554 5.1.8 Email Outgoing Blocked." It seems that i'm also not receiving emails either. Best regards,
Can't connect to SMTP server
Hi, i'm trying to send mail from a mail client through Zoho's SMTP server, however the connection keeps on failing. The error message from Thunderbird is: "Sending of message failed. The message could not be sent because the connection to SMTP server smtp.zoho.com timed out. Try again or contact your network administrator." Other mail clients (Opera Mail, Windows Mail, Android Mail) give similar error messages or simply refuse to send any mail, keeping it in the outbox forever. IMAP access and sending
HELP. I am unable to send message;Reason:554 5.1.8 Email Outgoing Blocked.
Please help me, I've already send my problem to support(at)zohomail.com but my email outgoing is still blocked. my email is: bernardia.a(at)zoho.com
Unable to send message;Reason:554 5.1.8 Email Outgoing Blocked.
Please help I need to send a thank you email regarding a job interview
Unable to add users for migration
Every time I try to add a user I get the following message despite the username and password being correct, does anyone know what else could be causing this? Authentication details provided was rejected by Source server. Kindly provide valid username and password.
I have set up zoho to take mail from gmail
I have set up Zoho to use Gmail as the pop3 server this week for the first time. there is clearly a lot of mail to download the first time and this has got to 7000+ and stopped. hasn't done anything for 2 days and is not downloading new mail either. Any idea's
File-Send To- Mail recipient
Hello! I'm new to Zoho and have one question. I used to right click on files from any folder -> Send to -> Mail recipient, after that my old mail program opened with new letter and file attached to that. Is it possible to change my old default program to Zoho new letter and mail attached to that? Thanx.
Zoho Mail Desktop Lite security issue, unusable interface
Hello, in trying to use Zoho Mail Desktop Lite I found out 1) I can use my normal password, not an application-specific password even though I am using Two-Factor Authentication 2) I need to log in two times, the first time it returns me to another login screen 3) When it finally logs in the interface is too small to read or write emails. See the animated screen capture below. I pixelated the user names.
Is it possible to customize the login screen?
I would like to customize, add background on login screen, remove these social icons, remove that square. Anyway I would like to leave the login screen cleaner. It's possible?
I can receive any email anymore. And I don't see how I can fix this :/
Hi, I've got a website (www.microphonemania.com) hosted by shopify. Zoho is advised there to use as e-mail provider there. Since a while I'm not getting any e-mails in anymore. I actually don't know for how long now, I just find it odd that people wouldn't reply to my for some while now, so today I sent an email with my privated address to the one I use with Zoho (info@microphonemania.com) and that is how I noticed that I don't receive them anymore. Just to be clear, I'm using Zoho for half a year
Zoho Mail stopped working from Mac Mail
I have just returned from a week's holiday. When I left my Zoho email was working fine with Mac Mail on my Mac and on my iPhone, when I got back it wasn't! I keep getting the message "Unable to verify account name or password". I deleted the account from Mac Mail on my Mac and then tried to add Zoho again with the same result. I've been going round in circles for hours! I use this email for my business and can't afford to be without it. I have worked around the problem on what I hope is a temporary
Mail is blocked
Unable to send message;Reason:554 5.1.8 Email Outgoing Blocked I cleared the inbox for resolving the storage issue still i am facing same issue with my ID ranjeev@khbrealty.in Kindly solve this issue.
Email Signature is not working.
Hi, I have added a company signature to appear in the emails i send. But it is not working. Everytime i have to copy the signature and paste it in the email manually to do so. Please help me regarding this issue. Thanks Muhammad Saim
Email notifications to another email address
Is it possible that when a mailbox on Zoho recieves a new email, it can send an email to that users secondary address hosted elsewhere. Along the lines of: "You have a new message in your XYZ mailbox, please log in to read it."
Not receiving email in my domain
Hello guys and thank you once again for your patience and knowledge. Right now im unable to receive emails from outside my domain,i.e. gmail... BUT im actually able to successfully send emails to anyone. I guess i might have some sort of dns problem here. Could you give me some kind of help or advice? the domain im talking about is: dashhelpme.org In the attached file the detail of my mx record set for the domain. Thank you in advance. Giorgio M.
I cannot receive emails into Zoho from my main pop3 account - it is disabled and cannot be enabled. Please help
My main pop3 account at zoho is disabled and I cannot enable it. When I move the slider to the right it goes back to the left and triggers the "Ooops...." message as shown below. It has been like that since Friday midnight. I sent a request to Zoho support and asked a question here on forums yesterday - no answer. I am a paying customer and the service does not work. I still have not fully recovered after the forced UI upgrade and now this... Could you please help?
Unable to add my domain
Whenever i try to add my domain " thewhitestore.tk " it says This Operation has been restricted. Please contact support-as@zohocorp.com for further details
I am not receiving emails to Zohomail. Hosting using Hostgator, need help in configuration ASAP
I have purchased my domain www.gtcgroups.com in GoDaddy.in and hosting in Hostgator. I purchased Hostgator service and trying to configure the email with Zoho and I'm not receiving any mails. Need help in email configuration. What should I have to do please resolve my problem.
Connection could not be established with host smtp.zoho.com
Connection could not be established with host smtp.zoho.com [Connection timed out #110] {"exception":"[object] (Swift_TransportException(code: 0): Connection could not be established with host smtp.zoho.com [Connection timed out #110] at /var/www/123job/releases/5/vendor/swiftmailer/swiftmailer/lib/classes/Swift/Transport/StreamBuffer.php:269) [stacktrace]#0 /var/www/123job/releases/5/vendor/swiftmailer/swiftmailer/lib/classes/Swift/Transport/StreamBuffer.php(62): Swift_Transport_StreamBuffer->establishSocketConnection()#1
Add mobile number - Verification code never received
Simple as title. I'm trying to setup my email account, but I can't get my mobile number verified because I never received the verification code. My mobile number is ok because I can send and receive other text messages.
Where is Zoho Mail initial page?
I´m a Zoho mail user but when logged in the usual initial Mail page does not appear, but gets me to Zoho Planner initial page and I cannot find my stored emails, tasks, notes, etc., what can I do???.
Not receiving emails on one of two accounts
Hi! Strangely I'm receiving emails on one of my email accounts and not on the other. The one that doesn't work is info@liftsurf.com . I use it for professional purposes and it's upsetting e a lot not being able to count on it. Can someone help me please?
Can not able to send zoho mail to gmail,etc..
I am getting error like,but I set correct mail and pass in auth.in console I am getting response. Error: Invalid login: 535 Authentication Failed at SMTPConnection._formatError (C:\Users\test\cdoc\cdoc-frontend-backendconnection\node_modules\nodemailer\lib\smtp-connection\index.js:606:19) at SMTPConnection._actionAUTHComplete (C:\Users\test\cdoc\cdoc-frontend-backendconnection\node_modules\nodemailer\lib\smtp-connection\index.js:1335:34) at SMTPConnection._responseActions.push.str (C:\Users\test\cdoc\cdoc-frontend-backendconnection\node_modules\nodemailer\lib\smtp-connection\index.js:366:26)
Verifying Domain Keeps Failing
Hi, I did everything as instructed in the CNAME panel to verify the domain and its been hours and still not working. Please help.
Zoho reverts to font size 12 even when the default is set to 11
It's just simply annoying. I want it to be 11, the default settings allow me 11, therefore I want 11 font. Every time I create a new mail, or reply to an existing, it switches to 12. Why? Please could you fix?
Can't receive emails from gmail!
I just made my new Zoho email, but I can't receive any gmail emails. I can send them but I don't receive them.
Skype link at email signature
Hi, I want put my Skype contact like (skype:j.francisco.o.rocha?add"?) in email signature but i can't because signature only suport http: and email: links. Possible solutions: - Enable html editor for signature (workaround) because at this time that is not enable - Add support for Sype links (skype:) Any help for this? Thanks Francisco Rocha
Gmail not importing emails since today morning
Hello I have gmail importing emails from zoho. Since this morning, 2 accounts are not being able to import the emails into gmail and they are agiving this error: "Bad msg size: 1 -1" URGENT PLEASE! Thanks!
Help Me - Server IP 135.84.80.196 listed as abusive
Hi, i have a problem when i send an email to mzuniga@klassikcar.cl. Detail error: mzuniga@klassikcar.cl INVALID_ADDRESS, ERROR_CODE :550, ERROR_CODE :5.5.1 Server IP 135.84.80.196 listed as abusive. See http://spamauditor.org/best-practices/ip-reputation/ for more information. Protection provided by MagicSpam 2.1-8.3 http://www.magicspam.com I tried add this ip and email account to my white list, but isn't work. ¿Can you help me? ¿Can you unblock that ip?
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