Not receiving emails
Hi, I am linked in 2 zoho accounts and am not able to receive emails. I am able to send out but nothing coming in. Please help. Thank you.
553 Relaying disallowed
Hi, I have same problem 553 Relaying disallowed - Can you fix it please? domain ikotek.com.ua
IMAP not working for my incoming mail
Please check - my incoming mail is not working. outgoing is fine. look forward to hear back soon. thanks, dexter. dexter@commotionindia.org
Delays in Email sending/ receiving
Dear all, We regret to inform that we are currently experiencing some delays in email sending and deliveries. This has caused some of the emails to be held in backlog queues. We have identified the root cause and have made some changes to fix the email delays. Our technical team is working on clearing the backlogged emails. We expect the email delivery to be back to normal in another 2 hours duration. We apologize for the inconveniences caused. We will update here once the issues has been fixed.
I have setup everything and also shows everything in green tick in my Dashboard, i can send email but not receiving emails. Please guide.
I have setup everything and also shows everything in green tick in my Dashboard, i can send email but not receiving emails. Please guide.
Forgot my zoho super admin username
Hi, I would like to add an alias to my email address, however I forgot the super admin for hello@hostfrom.space The domain is hostfrom.space Please help me out. I remember the password but not the username. Cheers
ok, why no emails all of a sudden? please.
Havnt received any emails since yesterday. Deleted enough so space should be ok. please. thank you.
Missing E-mails
Hello, I am missing some emails since today. I have put them into folders to organize it better. The folder of the National Library is completely empty so important emails are missing. What shall I do? Under archived emails I could`t find it either. Are Emails automatically deleted in my folders after some time? Regards, Isabelle
Recover emails in trash
Hi, I noticed that most of emails (prior 9/29/17) that were in the trash folder were deleted. Is it possible to recover them? Thanks,
please please fix this. Its going on 24 hours now.
450 4.21 MailPolicy violation Error delivering to mailboxes. I get this when trying to send a test email.
Emails forwarded to me are bouncing back to sender
I've had two emails bounce back to the senders when they're forwarding to me. In both cases, the emails have a long message thread, attachments, and lots of links. Is there a way to maybe change the MailPolicy settings to allow these types of messages through? This is the error I'm getting: Final-Recipient: rfc822; xxxx@lindykae.com Action: failed Status: 5.2.3 Remote-MTA: dns; mx.zoho.com. (204.141.32.121, the server for the domain lindykae.com.) Diagnostic-Code: smtp; 554 5.2.3 MailPolicy violation
Can not get rid of old and/or erroneous contact data
Zoho mail seems to keep all contact data forever irrespective of edit or delete attempts. Contacts that I deleted still come up when I search contacts or type a name in the "To" of an email. Also, if I made a mistake when entering a new contact's email address and save it, then later I edit the contact to correct it, email will still insert the erroneous address into the "to". When I make a mistake on the contact name, save it, and then edit it later, the revised name is never found when I search
Multiple Calendars
Will we be able to have multiple calendars for one organization - like to schedule rooms - one calendar for each room?
User management not showing on ControlPanel
Hey guys, When accessing admin[AT]somarengenharia[.]com[.]br -> control panel , some options aren't showing such as user management, domain management actions and many others. Where those options are now? Are they still exists on the control panel or these options were moved elsewhere? Thanks,
NÃO RECEBO E-MAIL
Criei minha conta, mas não recebo nenhum e-mail, nem chega nenhuma mensagem de erro, nem pra mim nem pra quem enviou. Como resolvo isso?
Correo
Hola, en estos momentos tengo configurado un envio de formulario desde mi pagina web a mi correo bogota@pijamaparty.com, el problema es que no lllegan los correos, aun asi tengo una copia oculta Cco a mi correo de gmail y a este si llegan los correos.
Urgent! - My email is being flooded and it seams like Spam filters are not working
yesterday morning I woke up to find that my inbox had more than 1000 Unread Mail All of which are spam (flooding) they doesn't contain anything usefull, Just the sheer size of it is enough to render my life hell, I found couple of signatures in the SMTP header wrote script that uses IMAP to delete all spam emails based on these signatures It worked well, I also rejected all SPF and DKIM faild emails, everything was fine except that I noticed that no important Email do reach my inbox at all, (for
Email Errors
Hi there, All of a sudden my emails have stopped being able to be sent. I get the following message: This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. ERROR_CODE :550, ERROR_CODE :OU-001 (SNT004-MC1F20) Unfortunately, messages from 74.201.84.154 weren't sent. Please contact your Internet service provider since part of their network is on our block list. You can also refer
Sent messages taking a VERY LONG TIME to appear in Sent folder
This is not cool - I check my Sent folder to verify messages sent, or to copy paste from one Sent message while composing another, and if sent messages are taking a VERY LONG TIME to appear in the Sent message folder, it's a real problem for me. Thanks!
Android app not showing new pop messages until I open zoho on desktop
Hello, I have Zoho mail configured to download my messages from another pop account (@outlook.com). This was working properly before. But lately, when I check my mail in the Zoho App for Android, my new messages from the pop account do not show up (even though new messages to @zoho.com address *do* show up). If I log into Zoho webmail on desktop, then my new messages from the pop account appear in webmail. After checking mail in webmail, the new pop messages will then also show up in the mobile app.
Pricing to Standard Package
Hi, Just to confirm, based on (https://www.zoho.com/workplace/pricing.html?src=zmail), when a company use beyond 25 free users, is the standard package charges against the 26th users and onwards or all 26 users? Exclude the referral bonuses. This ticket is to confirm how the standard pricing charges. Regards, Holloway
E-mail Blocked
Olá, estou com um dos e-mails da empresa bloqueado, poderiam desbloquear ? Segue abaixo a mensagem de erro. Não foi possível enviar a mensagem;Razão:554 5.1.8 Email Outgoing Blocked e-mail: dgpvendadireta@conticuiaba.com.br
IMAP Not Working
Hello! We are unable to enable IMAP for any of our E-Mail Accounts. Please advise. When we click the Enable IMAP radio button it simply jumps back to deactivated when we reload the page. Thanks!
SPF Not Configured Properly
Hello there, I believe I have setup SPF record in my cpanel to v=spf1 include:zoho.com ~all, but I keep getting this error in my dashboard SPF entries in your domains DNS are not configured to match with Zoho.Please configure SPF to ensure better email delivery Could you please help me, what should I do ? Best Regards Achmad Hidayat
New User on Domain
I've set up a new user at my rodram.com domain but I'm not able to set up the account on a mobile phone. I can't seem to figure out what the incoming and outgoing mail servers are. The user can get into the Zoho webmail app using their [user name]@rodram.com and password but these credentials aren't working for the poppro.zoho.com incoming server or the smtp.zoho.com outgoing server. Can you help?
URGENT! outgoing server blocked!
Hi, The mail f.cotteny at ikalogic dot com has its outgoing server blocked. We're getting this error: Unable to send message;Reason:554 5.1.8 Email Outgoing Blocked We are unable to unblock it . Please help us unblock this ASAP.
can't receive / send mails
Hi, since yesterday, I am not able to use my mailbox martin@martinvondendriesch.com I updated the MX records with my hosting company, but the mail still doesn't work. Can you advice what could be the problem? Thanks.
Smart Blacklist
To begin, I want to give you a little background as to how I view emails. My typical behavior is reviewing the Inbox and Spam folders. This is a decent system, because I can filter out the spam that I do want from my important email (Inbox). But, this system breaks down when I get tons of emails from sources I never want to see email from, i.e. spam bots and hacked sites. I tried to leverage SPF, and these spam bots are using valid sources, so that method is easily fooled. I want a folder for blacklisting
Name and email Autocomplete has stopped functioning for me this week
I've been a happy user for years. I don't remember anyone's email address, I rely on Zoho autocompleting for the people I routinely send email to. This week it's just stopped. Doesn't propose any addresses. Is there some setting I have inadvertently changed that I can change back? It's killing me....
Incoming Mail Bounce
Hi, I often have emails sent from my Zoho Mail address to another address on the same domain name bounce. We have an external anti-spam system and below is the relevant part of the log from a bounced message: Oct 02 16:27:41 bolt101b postfix/smtp[32620]: 3y5cHK28X2zWrfS: to=<admin@citransportrepairs.com.au>, relay=mx.zohomail.com[204.141.32.121]:25, delay=18, delays=18/0/0.33/0.15, dsn=5.4.1, status=bounced (host mx.zohomail.com[204.141.32.121] said: 541 5.4.1 Mail rejected by destination domain
Could you send me the download link of the PST migration tool please?
I looked it up on your website and I did not find it Thank you
Se detectó una actividad inusual para esta IP. Inténtelo de nuevo más tarde.
Hola, Hoy he creado una nueva organización para Zoho Mail en mi empresa luego de recibir una invitación y me ha parecido fantástico el servicio y la aplicación. Sin embargo, me he encontrado con un problema muy molesto, y es que no me permite crear más usuarios. He creado 9 hasta este momento, pero al intentar crear uno nuevo, el sistema me muestra el siguiente error: "Se detectó una actividad inusual para esta IP. Inténtelo de nuevo más tarde." ¿Cómo puedo hacer para agregar los demás usuarios?
Desbloquear
Senhores, bom Dia ! Eu vendo o fórum identifiquei que, estou com o mesmo problema, eu usei para enviar e-mail marketing e não sabia que o mesmo bloqueava. Vi o módulo onde isso é possível no próprio Zoho. Eu agradeceria se fosse possível desbloquear meu email para envio. anderson.garuti@supernacional.com.br Preciso Urgente.
The problem with "mailinblack"
hi guys: my mailbox has a problem,when i was send a mail to @lcenter.fr,it's alawys show code 421 failed to send. when i used gmail do this,i will receive a authentification letter from @lcenter,This email signed from "mailinblack" After clicking on a link authentication, I can send him an email. But I can't send this email with Zoho, and I can't accept it.
Sent folder not appearing in Sent folder and their not in Outbox or Drafts, either
This is not a "good thing"
Add domain operation restricted
Good Afternoon: Signing into my Zoho account, the welcome screen directs me to add my domain to create domain-based address. When I try to add my domain xocolato.tk I get the following mesage: I would appreciate some help so I can get my mails running. Most Sincerely, Luis
Help for disable authentication in two layers
Hi, We install Google Authenticator. We try access email vendas@casadaspedrasbrasileiras.com.br, but present "Verify code is invalid" Please help-me for disable authentication in two layers for account vendas@casadaspedrasbrasileiras.com.br Thanks!!!
email restore
I would like to ask you if you can restore the emails I have deleted from the account nkanakis@tempiholidays.gr. First I did archive from each folder, and then I have delete all archive messages. Ιs there a way to restore all email, from each folder (inbox, send)?
Cannot Sign Up
Hello, I have tried signing up for a free Zoho Mail account for a domain I own several times in the past three days to no avail. I am repeatedly given the error "We are unable to process your request now. Please try again after some time or contact support@zohoaccounts.com". I e-mail support the first day this happened and have not received a reply. I am attempting to use admin@simplyurbal.com as the administrator account and have filled in all required fields. Any help would be greatly appreciated.
Cannot assign 10GB storage to user
Hello, I have a user, cristina.rocha@alradelsur.com, who has 5GB of storage but I bought the plan for 10GB, I have tried to assign 10 GB but the GUI maintain it in 5GB, please help me to assign 10GB. Best Regards, Mario Mendez
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