Login Issues - New account, TFA activated
Hello, I am trying to login to your service via browser (https://www.zoho.eu/mail/login.html) without success. Nothing happens when I click the 'Sign In' button. I created my account today and I am trying to login for the first time since then. I have Two Factor Authentication (via sms) activated on my account which maybe is causing these problems. According to your help guides (https://www.zoho.eu/mail/help/adminconsole/two-factor-authentication.html) I will receive an additional secure code to
2 Specific Receiving and Sending Issues
Hello, We have two specific issues we need help with. 1. We have one customer email that will not make it to us no matter what. We have whitelisted this customer in every way we can, but their email never makes it to our inbox, spam folder, or quarantine area. Before we switched to Zoho, we were able to receive this customer's emails. 2. We do some government work (US), and since we switched to Zoho, none of our emails make it through to them. We have triple checked all of our settings (SPF, DKIM,
Email returns
Hello. I'm repliying to email and instead of going to my recepient, it returns to me - somehow recepient's address is substituted with mine. Please check. My account 20060076586 Returned Email: Delivered-To: bm@beauty-market.com.ua Return-Path: <bm@beauty-market.com.ua> DKIM-Signature: v=1; a=rsa-sha256; q=dns/txt; c=relaxed/relaxed; t=1501153562; s=zoho; d=beauty-market.com.ua; i=bm@beauty-market.com.ua; h=Date:From:To:Message-Id:In-Reply-To:References:Subject:MIME-Version:Content-Type;
Domain verification
I registered a TXT from my domain maggie.pet.com and even after 24 hours, a "Verification failed due to inavalid result" error message appears on the verification page.
How can you add an additional basic email?
Hi, I created my first email address through zoho but i'm unable to create a second email. Everything I've found talks about doing this through the control panel and clicking on Email Administration button under Email accounts. I can't find either button? I click on my control panel and I don't see anything on my dashboard nor along the side panel. I'm looking to create 2-3 Zoho addresses that I can access on one account. Thanks Ray
Can't verify domain
Hi, Even though I'm a computer programmer and working in this business for a long time, It's been 1 week and I'm still working on verification of my own domain. Something is wrong on your system. I've done everything well but unfortunately, I'm not able to verify my own domain (www.ecofarmorganics.com) on Zoho Business Mail, CNAME,TXT and MX records have already updated on Godaddy. You may see my records on Godaddy attached. Kindly, help me about it asap.
554 5.2.3 MailPolicy violation Error delivering to mailboxes
Dear Zoho I am having trouble receiving emails, specifically from Gmail accounts. Why am I not receiving emails all of a sudden and what is this errorcode that one recieves when one sends me a message? 554 5.2.3 MailPolicy violation Error delivering to mailboxes Regards, Jonathan
Unable to send email (554 5.1.8 Sender Address Blocked)
Hi, Since last monday (07/26/2017) I've been unable to send emails through my account. I searched this forum for a solution and stumbled upon this link https://help.zoho.com/portal/en/community/topic/wordpress-smtp-not-working-dkim-spf-verified-remote-email-routing-enabled-yet. After completing the 8 steps proposed by Mr. Barath KR I got the message "554 5.1.8 Sender Address Blocked". I ask you to unblock it, and would like to know why that has happened? Regards, Vooozer
Unusual activity detected from this IP. Please try again after some time
I'm trying to confirm my MX records but am seeing: Unusual activity detected from this IP. Please try again after some time Can you help?
We are unable to process your request now. Please try again after sometime or contact support@zohoaccounts.com
Hi - trying to set up a personal email account but get this message: We are unable to process your request now. Please try again after sometime or contact support@zohoaccounts.com It doesn't matter what network I'm connected to. Can you help?
Outlook won't download emails with large attachments
Hi, as in the topic says, I can't download emails with large attachments to outlook 2016. I deleted account / profile and added again but no luck. if someone help me I'll be grateful
Spam Control Blacklist Not Working
I'm trying to blacklist a new domain (.top) in Spam Control, but after I enter it nothing happens when I click "Save." It does not get added to my existing list. Nothing happens when I click the "Save" button. I've tried 3 browsers and two devices.
[IMAP] Unable to create folder "[user]@[hosted domain]/Sent/" on the server
I have a domain hosted by Zoho and I am migrating away from Outlook as my email program. I have been testing eM Client and Thunderbird. With both email programs I run into a problem when I send email from my Zoho-hosted domain using eM Client or Thunderbird. With eM Client I get an error message (image is attached): [user]@[hosted domain]:An error occurred [IMAP] Unable to create folder "[user]@[hosted domain]/Sent/" on the server. ([CANNOT] create failure: Folder: /Sent exists) I thought that
Problem in sending emails on Contactus form - Asp.Net
Hi Team, I am facing issue in implementing Zoho mail in my website. Here is the code i am using: string error = string.Empty; string from = "mirza@cybrain.co.in"; string _Subject = "Contact Us Inquiry"; MailMessage mail = new MailMessage(); mail.To.Add("secykoichandimandir@koichandimandir.com"); mail.From = new MailAddress(from, UserName, System.Text.Encoding.UTF8); mail.Subject = _Subject; mail.SubjectEncoding = System.Text.Encoding.UTF8;
Zoho Mail with WooCommerce and HostGator
I'm noticing that the automatic emails that are sent from WooCommerce appear to be showing up as from cloud86.hostgator.com instead of as from alijammusic.com ... and as a result, some of my customers are not getting their confirmation emails from orders from my website. Is there some setting I've missed in configuration?
Emails not sending and slow to receive
We are receiving error messages like the one below to people we email often. We do not have anyone on the blocked list. Also, emails are not arriving on time. When I refresh, emails pop up from hours earlier Please advise. This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. Tom.wood@cataler-na.com, ERROR_CODE :550, ERROR_CODE :permanent failure for one or more recipients (tom.wood@cataler-na.com:blocked)
This user is not allowed to add in Zoho. Please contact support-as@zohocorp.com for further details
Hi Team, when I,m trying to create a email account (trendbin.in) it's showing this error >> This user is not allowed to add in Zoho. Please contact support-as@zohocorp.com for further details plz help me thanks
Mails send to Gmail is not getting delivered
The mails that i have been sending to Gmail is not getting delivered. The mail shows delivered in Send items but its not getting delivered to Gmail. There are no errors but i am not getting any of the mails in my Gmail inbox that was send from zoho mail.
import email
hello, i want import email from another mail server to zoho account. I try use this manual https://www.zoho.com/mail/help/pop-imap-migration.html but, i dont found Mail Administration, and choose Email Migration. I used free version. Pls help. BR VP
Zoho mail disabled
Hi, My outgoing emails are blocked and I am getting the following error message "Unable to send message;Reason:554 5.1.8 Email Outgoing Blocked." I m not sure what is the problem here? I use this email for as my personal mail id. Regards Raghav
SPF RECORD PROBLEM
i add a txt record for spf but on zoho dashboard its not not verify whats the problem
SPF record problem
Hi I have set up SPF record in my Txt record under my domain dns manager but still SPF record is not working and where SPF to be enabled? Michael Kokernak Across Platforms, Inc. www.acrossplatforms.com
Unable to add zoho account to mac mail
Please see image and can you tell me what I am doing wrong? it is not signing in or recognising the details. Please assist. Dan
Unable to connect to remote server
I have an email account with Zoho and I am able to send and receive emails on that. Now I am trying to put up a website and send emails from the website using my zoho mail account. I have been using below setting in my website and getting same error "Unable to connect to remote server". Host Name: 204.141.32.121/mx.zoho.com/smtp.zoho.com Port: 25 User: My Email address with zoho Password: Password to use my zoho account SSL: Yes/No Please help me with correct settings. Thanks.
How to Show Bcc in the Zoho Mail compose window
Hi. I'm sure this is probably something quite simple, but I can't seem to find it: I'm composing an email, I'd like to include a Bcc recipient. A "Cc" field is showing, but not a "Bcc". How would I get this to show?
Emails not being received: 553 Relaying disallowed
Hi, I've set all the MX records up and checked on mxtools and everything seems fine. Yet I keep getting 553 Relaying disallowed when trying to send emails to my zoho account. Domain is eltximports.co.uk Could anyone guide me towards a solution? Thanks
Outgoing mail block
Dear Zoho Teams, Could you please fix our email which is blocked the outgoing mail. We couldn't send out any emails to our guests and it stuck our works so much. Our email is info@mettaresidence.com
Email Routing keeps Disabling
We are in the process of trying to migrate to Zoho from our old host. We have configured mail routing to route mail irrespective of whether the account exists in Zoho and it should pass through Zoho to our old host. We have found that for some reason the status for the advanced email routing has twice now changed to disabled on its own with no further information. We have sent emails to support@ that have gone unanswered so far so I'm coming here in the hopes that somebody will respond. We currently
Adding new domain to existing email
My company recently added a new domain. I've added the domain to zoho but I need to add the new domain email address to all my current users. I also need to make sure when my users reply to emails it uses the new domain and not our old one. How do I do this?
Adding new domain to existing email
My company just purchased a new domain and I've got it setup to work through zoho, my question is how do I add email addresses from the new domain to the existing users accounts? I don't want to delete them and re-add them because they will lose all their mail. Any help would be appreciated.
Hell o i've been trying to setup a domain and I get this
Please help me I do need your services for my company ASAP. This happens when I add my domain. I did point the mx records required.
Support Regarding Name Change for Email ID
Hi Kindly help on this. Saravanan ============ Forwarded message ============ From : tellsaravanan <saravanan@hireassist.in> To : "support"<support@zoho.com> Date : Fri, 28 Jul 2017 16:17:50 +0530 Subject : Support Regarding Name Change for Email ID ============ Forwarded message ============ Hi This is Saravanan, i had created an email account using ZOHO mail. but the issue is when creating i logged in to zohomail - with an email id : tellsaravanan@gmail.com now i had created saravanan@hireassist.in
Hello i've been trying to setup a domain and I get this.
Hello I've been trying to setup a domain and I get this. The domain I'm trying to add is relatedtechnology.gq. I did change the required MX records. I do need your services as soon as possible please help me fix it.
Webmail not receiving :(
Hi, I have setup my mail id in outlook, but I have'nt getting the mail from my website. still I can see the whole mail in the webmail inbox.
Alerta de SPF
Hola! Hace varios días recibo la alerta de configuración del SPF, sin embargo he realizado el procedimiento para goDaddy según información y videos de Zoho pero la alerta continua. Podrían ayudarme por favor?
Change IMAP OST to PST
Do you want to know how to change IMAP OST to PST without harming originality of OST data? Get IMAP OST to PST Converter to change IMAP OST to PST and make OST file accessible in different other file format. This software is the completely free solution which does not require Outlook or Exchange environment to change IMAP OST to PST file. With the help of PST Split option, user can split larger PST file into small parts.
Migrate one account
Hi, I have some accounts in one of my domais outside zoho. I want to migrate just one to zoho and keep others in the old server. Is it possible? For example: xxx@mydomain.com > zoho zzz@mydomai.com > another server
Iphone login authentication fails: user name or password incorrect?
Hi, I am having trouble creating a new account for my zoho email address on my iPhone. Even though the credentials I am inputting are accurate, and I don't have 2-factor authentication enabled, and I have both IMAP and POP enabled. It works flawlessly on my desktop client (and of course through zoho webmail), but when I try to create a new account on my phone, it tells me 'The user name or password for "imappro.zoho.com" is incorrect.' Hi, I am having trouble creating a new account for my zoho email
Unblock outgoing mail
Dear ZOHO Support, A user under my domain (mobzway.com)tried to send an email to several of our clients and his account got the " Outgoing enabled" option disabled. I, as the administrator, tried to enable outgoings but I got an error stating that I have to be a paid user to do so. So Please resolve this account outgoing issue ( sudipta@mobzway.com)
domain blocked
Facing error when trying to send email from an email client application on this domain "forfit.in". the error shows as follows. 554, '5.1.1 Mail sending blocked for the domain(s) Ashin
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