How to add more than 4 images in customized content?
Hi, I read a few articles about adding more than 4 images in customised content. When I was in customized content, I selected the channel (for example: instagram), then clicked on to attach images from the desktop, it would not let me select more than
Pinterest not in the channel list
I try to connect to my Pinterest account but Pinterest is not in the channel list. What do I do?
Instagram Manual Publishing Option
When posting a video for an Instagram reel, is it possible to force the manual publishing option? On some of our videos it isn't allowing for manual publishing to be selected and the videos are instead published directly from Zoho. We have some further
Accounts connection
Hi, sir/madam, I am not able to connect the instagram account in ZOHO Social. Can you guide me for account addition. Thanks
Alignable on Social
Alignable is quickly becoming a popular place for businesses to connect and share. Has anyone at Zoho considered adding functionality for posting there?
Instagram not visible on campus level account
Hi there, We were facing an issue wherein one of our campus accounts wasn't able to post on Instagram, so we disconnected and reconnnected the account. Now, Instagram is visible to us but not to our manager at campus on Zoho so he is unable to post on
FB posts not publishing multiple images in single post
Hello. We've suddenly started having a problem with posts that contain multiple images. Everything posts fine to Instagram, but the posts to Facebook wind up without any images at all. Posts to Facebook with a single image work fine. Please help!
Zoho Social Facebook Integration Not Posting Pictures...
Hi - Checked the forum and didnt see this listed anywhere but the facebook posts are not throwing an error but instead are allowing the pictures to be attached and allowing the post to go live....but it is all text and no pictures. :-(
Images not posting on Facebook for the last 3 days - ZOHO SOCIAL
Images have not been posting on Facebook. Causing massive amounts of extra work and devasting impact on our engagement. Why has this not been fixed? Why cant i contact anyone at Zoho? When will we recieve compensation for this massive outage and more
Zoho Social support for LinkedIn personal pages?
Are you working on support for LinkedIn personal pages? Posting to my company page is not sufficient. I am a solopreneur and, as such, my personal LinkedIn page is my brand as much or more than than my company. Please advise. Thanks,
Bitly links aren't automatically shortening
Hi, I recently joined a company and now have access to Zoho Social. I have the company Bitly account connected to my Zoho Social account (it's connected fine in the Publishing section) but when I schedule a post, the bitly link isn't automatically generated.
Zoho Social doesn't publish links with link preveiw
We are new to Zoho Social and just did our first post, but the post published without a link preview. Doesn't Zoho Social publish link previews? This is critical to our social strategy as we publish a lot of blog articles and need to share with link preview
Unable to upload videos to LinkedIn or Instagram via Zoho Social
Hi there, I am unable to upload videos to LinkedIn or Instagram via Zoho Social. It keeps saying that it is unsupported. This is really affecting our business as we try to send out lots of videos. Can someone please help me fix this ASAP? Thanks,
Changes in X API support for Zoho Social
Hi everyone, The platform X has recently announced that they will be discontinuing some of the API supported features in the newer API version. In effect of this, there are a few features that will be discontinued from Social: Choosing a thumbnail image
Instagram Reels Formatting Issue
I've seen others post this topic and it has said it was solved with the answer but it is NOT solved. ANY time I post a reel on the platform it creates black space around the reel. I have removed the video optimizer as suggested and it will not accept
Instagram Reels Formating Issue
I'm currently having issues posting reels on Instagram. I upload the video and I'm given a prompt to resize it as it does not meet the measurement requirements. After it's resized the video ends up being zoomed out with a black background. I want to get
Master the Customer Experience Suite: Join our workshops to elevate your customer experience
Zoho's CX workshops have expanded to more cities this year, and we're excited to meet you all! Here's where we'll be: April 10-11, 2024 - Johannesburg, South Africa May 8-9, 2024 - London, United Kingdom May 13-14, 2024 - Paris, France May 16-17, 2024
LinkedIn post in name of someone
I posted a LinkedIn post via our ZOHO account this morning. Now on LinkedIn it is mentionned as "posted by" someone who used to work for us (and with the ZOHO account). How can I modify that name? I can't find it anywhere in our ZOHO account settings.
Can I post a blog post via ZOHO Social to ZOHO Site or WordPress?
I like to post all my content out of one hand via ZOHO Social and also want to post blog posts to blog on ZOHO Site or my blog on WordPress. Is that possible? I don't find any information about posting to blog via any ZOHO Apps! Thanks!
where can i can download my invoices
can you please help me to find my invoices
Zoho Social | Instagram Integration in Zoho Desk
Good day Zoho team! I have a question. If we link the Instagram business account to our Facebook page, and we integrate the Facebook to Social in Zoho Desk, the "Messages" from Facebook will be converted into Ticket right? Does it also convert the Instagram
Customize Content option is working while creating your posts
Customize Content option is working while creating your posts. I have tried different browsers and system, disabled adblock but all in vain. When I click on Customize Content nothing happens.
Live Stream doesnt work... it never shows any information
Hi All Currently on Zoho Social Premium trial - I'm loving it so far and keen to sign up, but the Live Stream just never populates. Its been like the screenshot below since I signed up for the Premium Trial. Is it broken or am I doing something wrong?
Zoho Social - Custom Smart Links / URL Shortener
We have a custom URL set up for Smart Links in Zoho Marketing Automation. We would love to use the same URL for our link shortener in Zoho Social as well, rather than zurl.co or bit.ly. Is that possible? If not, it'd be a great update? It'd be an awesome
[New feature alert] Repost for Instagram using Zoho Social!
Hey, everyone. We're excited to introduce a cool new feature for you today — "Repost for Instagram on Zoho Social". It lets you share posts that you liked from another Instagram user's account, while giving credit to the original author. While Instagram
Can't posting Videos on Instagram
Hello, I'm trying to schedule videos on instagram, but it didn't post it and I receive error message: Sorry, we couldn't publish this. I faced this problem from 2 weeks ago
This message is not visible due to API limitations.- Instagram
when a user send a reel or a story in a message on instagram it's doesn't show neither on Zoho Social nor Sales iq A message shows as This message is not visible due to API limitations. is there any way to fix that??
Do I need to have a TikTok Business profile before connecting it to Zoho, or can I connect my personal TikTok account directly?
Quick question: Do I need to have a TikTok Business profile before connecting it to Zoho, or can I connect my personal TikTok account directly?
See all posts on the calendar
It would be very helpful to be able to see all the posts, already done and to be done, as well as the ones you have scheduled as draft in the calendar with different colors. And have an annual overview of the post.
unable to post more than 280 characters in twitter
I have a twitter blue tick account. But i am unable to post more than 280 characters from my zoho social in twitter.. please guide
Is there a way to change a thumbnail when sharing a link?
Hello, When I share a link to LinkedIn, I've been unable to change the original thumbnail associated with the article. Is there a way to change that image? When I post directly to LinkedIn, I can change the original thumbnail. Hootsuite offers this, and
Link Shortener
Hi! Some of the links that are shortened on Zoho Social don't work. Here is a sample - https://zurl.co/kYKc This is the second time that has happened, can you please advise how to avoid this in the future? When you click on the link, this message pops up: Ooops! Website is blocked You cannot visit this page as the website is suspected to be malicious Thanks, Cris
Facebook Groups is only for People who created a group and been a admin?
Hi I am a member of many Facebook groups, I do not own any group or have been an admin in any group. Is it possible to post in all Facebook groups that I have been a part of? Thanks
Facebook Leads Ads/forms status issue
Hello Team, I've noticed that one of my Facebook lead forms is currently showing a status of 'Not Delivering.' I'm seeking clarification on the reason behind this and how to reactivate it. This particular form is integral to my Facebook Ads strategy as
The CX workshops have begun for 2024!
Hi everyone, We've got some exciting news for you! The CX workshops for 2024 are here to elevate your business's customer experience, and this time we're meeting you in five cities. Here's where we'll be: February 15-16, 2024: Los Angeles, California
Scheduling Facebook Reels?
Can you schedule Facebook Reels?
Zoho Social: I have a limit of 4 images when posting a carousel. Can this been changed?
I am limited to just 4 images when uploading to Zoho Social which is frustrating when I need to post more than this in one post. Please can anyone help?
Became Comment on Facebook to lead
I looking for video that show how we can became Comment on Facebook to lead on ZOHO for send to customer.
Schedule posts to go out weekly
How can I schedule posts to go out at the same time every week? Currently I can only select 'Post Now' or 'Custom Scheduled', with no option to repeat
Linking IG and Facebook
I'm having trouble linking IG and facebook on Zoho social. The accounts are linked on facebook, but when I try to connect IG on zoho social it doesn't display the IG account. Any suggestions?
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