Ability to Attach Record-Specific Files Automatically in Workflow Email Templates
Currently in Zoho CRM, email templates allow attachments to be added, but these attachments are static and remain the same for every recipient. There is no straightforward option to automatically attach a file that is stored within the specific CRM record when sending an email via workflow automation.
I think a useful feature would be the ability to dynamically attach files from a record (for example files stored in the Attachments section or in a file upload field) directly within workflow email templates.
Would love to hear if others have similar requirements or if this is already on the product roadmap.