It would be good if the ownership of a team, product and contact could be assigned to a team.

This would allow more collaboration and more meaningful data within Zoho Desk. Currently, the default owner for these is the subscription owner, which is not likely an end users. Furthermore, a team may own a product, not an individual person.

It would also be nice if there was a default team that could be set for every new contacts/accounts/products, and be different between the entities. for example new contacts could be assigned to team a, new accounts could be assigned to team b, and new products could be assigned to team c.