Account Number Display

Greetings!

I are relatively new to Zoho Help Desk and so far I like it. An issue that I'm trying to work around is the display of account numbers on Tickets. All of our customers have account numbers. Those account numbers are needed in order to pull the customer up in different systems. I'm finding that I have to jump through some hoops in Desk to find an account number associated with a customer/contact. I would like to be able to see the customer account number on any ticket after the ticket has been attached to a customer.

Thanks!!

Dennis, Client Relations Manager
Call Management Resources