We want to create a ticket with dynamic email as CC - & we get the email from our database and sent throught Zoho Desk API.

 

The email that we wan to CC is filled in the ticket & placed in CC field. We're using pro edition but somehow unable to find the way to do this, the CC options are only available in notify submenu & the workflow doesnt seem to support this one. 

Any solution for this? 

ive found some topisc about this and the only way to do this is custom function in enterprise edition (how such basic functionality not available inside the  pro edition workflows ?)