Add Timer for Agent Status Duration in Zoho Desk Dashboard

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• Ram Freedman

  

• Shivani | Zoho Desk

  

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• Zoho Desk Partners with Microsoft's M365 Copilot for seamless customer service experiences

  Hello Zoho Desk users, We are happy to announce that Zoho Desk has partnered with Microsoft's M365 to empower customer service teams with enhanced capabilities and seamless experiences for agents. Microsoft announced their partnership during their keynote

• WhatsApp pricing changes: Pay per message starting July 1, 2025

  Starting July 1, 2025, WhatsApp is shifting from conversation-based pricing to per-message billing. That means every business-initiated message you send will count. Not just the first one in a 24-hour window. Pricing updates on the WhatsApp Business Platform

• Live Webinar - Work smarter with Zoho Desk and Zoho Workplace integration

  Hello customers! Zoho Desk and Zoho Workplace are coming together for a webinar on 14th May, 2024. Zoho Workplace is a suite of productivity apps for email, chat, docs, calls, and more at one single place. Zoho Desk is closely integrated with a few tools

• Apple iOS 17 and iPadOS 17 updates for Zoho Desk users

  Hello Zoho Desk users! Apple recently announced the release of iOS 17 and iPad OS 17. These latest OS updates will help you stay productive and efficient, through interactive and seamless user experiences. Zoho Desk has incorporated the updates to help

• Zoho Desk Cheat Sheet For The Year-End

  Check out these Zoho Desk best practices to end this year on a high and have a great one ahead! #1 Set Business (Holiday) Hours - If you have limited working hours, please make sure you restrict your business hours or set them as holidays for the coming days. Let your customers know when you will, and won't, be available. #2 Update the Annual Holiday List - Check the holidays for the new year and update the holiday schedule. Usually, holidays from the current year will be carried over for the next

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• Send Whatsapp with API including custom placeholders

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• Restrict visibility and user permissions Creator 5

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• Request to Cancel Zoho Mail Subscription

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• Sending possible. Receiving not possible.

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• Problema para enviar y recibir correos

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• Data access tasks like 'For each record' aren't supported for 'integration forms'.

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• Zoho Reports Not Grouping from Subforms

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• Link project invoices to sales orders

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• The Urgent Need for Native Brazilian Payment Integrations: PIX and Direct Bank Connections

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• How to Fetch Images from Related Modules in Zoho CRM Mail Merge Templates?

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• "In Zoho CRM, during the Blueprint transition to the QC stage, I want to make the 'Packing Proof' image field mandatory."

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• Zoho Books/Square integration, using 2 Square 'locations' with new Books 'locations'?

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• Intergrating multi location Square account with Zoho Books

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• [Webinar] Deluge Learning Series - Deluge Learning Series Built-in Functions in Deluge

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