Hello,
One of our user's is having a strange result in Zoho Desk. When she performs an activity notifications are created that attribute the activity to my account. This is in the notifications list when you click on the icon at the top right of the screen.
For example it will say that I reopened a ticket, instead of listing this user's name.
We're both listed as Admin - Support Administrator. I was the one that created and setup the accounts for the company.
Any idea of how to correct this?
Thanks