Hello Zoho,

Since you are now investing a lot of your efforts in a Community forums, i have one more suggestion.

As I can see your agents have a logo and company names displayed visually:  https://take.ms/U9C7f

They all have a Z sign that shows them as Zoho agents and the agent name contains "| Zoho Desk".

This is good.

But we cannot make it like this on our forums. Your support said:

>>> We do understand you concern, I'm afraid of that, it is an inbuilt internal feature to represent Zoho, so that you cannot use it for your help center access,

Please extend this functionality so that we can do the same.

Regards,

Andrey