Announcing Agentic AI - Ask Zia!

Announcing Agentic AI - Ask Zia!

We are delighted to roll out the new agentic AI capabilities in Ask Zia, where every stage of the BI workflow is assisted by AI. With a human-in-the-loop approach, Ask Zia ensures that you’re in command of the decision, while AI handles the complexity.


Upholding our commitment to the motto – Analytics for All, Ask Zia, the AI agent (powered by LLMs), empowers users of different personas, such as data engineers, data analysts, and business users, to build and automate data pipelines and get intelligent recommendations and contextual suggestions through natural language prompts.

Ask Zia for Data Engineers

Ask Zia helps data engineers accelerate data preparation and pipeline tasks through natural language prompts.

Build Data Pipelines 


Ask Zia pipeline builder allows you to build, clean, transform, and automate data pipelines using simple, natural language. This streamlines the entire ETL process thereby reducing manual effort.

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Transform with Examples


Transform by example easily helps you transform the data in any column to your needs just by providing examples of the output. 

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Ask Zia for Data Analysts and Business Users

Build reports and dashboards using simple natural language. Get contextual narratives to understand the What and Why behind any scenario.

Smarter Report Creation


While users have always been able to build reports using Ask Zia, the new LLM-powered enhancements significantly improve the experience. With LLMs now driving report creation, Ask Zia better understands your queries, recommends the most relevant visualizations, and delivers deeper, more meaningful insights.

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Dashboard Creation Made Easy


Build fully functional dashboards using natural language prompts. Describe your requirements, and Ask Zia brings together the most relevant reports, applies filters, and arranges them into a customizable dashboard ready to share, explore, and act on.

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Get Actionable Insights and Smart Recommendations


Data analysts and business users no longer need to sift through multiple reports to uncover key insights. While Ask Zia has supported descriptive and predictive insights, it now goes further by offering diagnostic and prescriptive insights, helping you understand why something happened and recommendations for what actions to be taken next. This empowers you to move from insights to action faster.

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Create Data Stories Using Slideshow Skills


Turn insights into impactful data stories. Create slideshows directly from reports and dashboards. Just use a simple prompt, and Zia will compile key visuals and narratives into a ready-to-present deck, saving you time and effort.

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Take Instant Actions 


With Action Skills, you can instantly share reports, schedule email deliveries, and export dashboards within the Ask Zia portal without switching tabs.

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Embed Ask Zia Anywhere


Embed Ask Zia directly into the applications you work with. Ask questions, explore data, detect patterns or anomalies, and identify the key factors driving the metrics without switching platforms. Ask Zia is context aware, and insights are provided based on the user's role, data context, and access permissions. 

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Build Custom Agents with MCP server

The Zoho Analytics MCP Server (Beta) implements the Model Context Protocol (MCP), a standardized interface that enables AI models to interact seamlessly with applications. This middleware solution bridges the gap between AI agents and MCP clients, enabling them to leverage the powerful data analysis capabilities of Zoho Analytics to build custom agentic solutions.

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Notes
Note: 
The GenAI capabilities are available in Premium and Enterprise plans. Learn more.

Do try out the new features and share your valuable feedback with us at support@zohoanalytics.com. Your suggestions are crucial to helping us improve and serve you better.
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