Hello all,

I have my Help Center ticket form broken up in to 3 separate sections, but they don't really look like separate sections on the form. The form is laid out with the section titles, field titles, and field choices all left justified, with no way to change whether fields should be displayed side by side, above and below each other, indented etc.

The problem is exacerbated when more fields are made visible with Layout Rules, as it becomes even more convoluted for the customer. Don't get me wrong though, I love the new layout rules. It's the mandatory design of the ticket form that I see as the main problem.

I was hoping to somehow increase line spacing, or add a horizontal line to make a clear definition between fields and/or sections, but I cannot see anything like that. Am I missing something, or is there literally no way to control any aspect of the design of the ticket form?

See the attached screenshots for an example of some of the features I was hoping to find. The DefaultTicketForm image, is what the form currently looks like. The CustomTicketForm image has examples of features that might be handy for people.

Best regards,

Ben