Hello,

we have a custom field inside (checkbox) a ticket layout and want to update this via bulk updates.

But inside the drop down „Select Field to Update“ the custom field is not there. The field to be edited is used in a validation rule. If I remove it there, the field is available to me for mass update.

I assume that once a field is used in a validation rule, it can no longer be edited via bulk updates.

--> How can it still be made possible?