Charting the 2025 Voyage: Zoho Invoice's Year in Review

2025 has been a year of progress, productivity, and purposeful growth for Zoho Invoice. From expanding into new regions to refining everyday workflows, each update was designed to help businesses stay compliant, get paid faster, and work with confidence. Join us as we look back at the milestones that shaped our journey this year.

Launching the Singapore Edition 

This year, we launched the Singapore Edition of Zoho Invoice, tailored to meet local tax and compliance needs. Businesses can now:

1. Create IRAS-compliant GST invoices.
2. Apply withholding tax and TDS.
3. Generate detailed tax reports.
4. Accept payments via PayNow through Stripe, enabling customers to pay in SGD by scanning a QR code using supported banking apps.

With this launch, Zoho Invoice enables faster, compliant, and more convenient invoicing for Singapore businesses.

As we wrap up the year, we’re excited to share the enhancements that made your invoicing faster and more efficient.

Scan Items in Invoices

Quickly scan items directly into line items, and if an item is scanned multiple times, its quantity updates automatically. 

Share Invoices through WhatsApp

You can now send invoice details to your customers directly from the Invoices module using your personal WhatsApp account. This keeps communication personal, direct, and hassle-free.

Apply Available Credits From Credit Notes

Managing credits is now simpler. Zoho Invoice lets you apply available credits to invoices right from credit notes. Use the Apply to Invoices button in the credit note details page to apply partial or full credits to the selected invoices.

This year, we gave you more control over your PDF templates to make your documents look exactly the way you want.

Page Number Customization

We’ve enhanced page number options in your PDFs. You can now choose from three formats: Numeric, Page X / Y, or Page X of Y. Need a custom format? Select Custom and use placeholders like ${CurrentPageNumber} and ${TotalPages}. You can also adjust the page number position to Right, Left, or Center for the perfect layout.

Mark PDF Templates As Active or Inactive

Instead of deleting PDF templates you don’t often use, you can now mark them as Inactive. Inactive templates won’t be associated with any modules, but you can reactivate them whenever needed.

Customize PDF File Names

You can now customize file names using supported placeholders or your own prefixes and suffixes. You can also choose from predefined naming templates, making file management easier.

We rolled out tax-related enhancements to help you stay compliant across regions and simplify tax setup.

Income TCS Settings under Direct Taxes [India Edition]

Zoho Invoice now lets you create, edit, and view TCS rates under Direct Taxes in Settings. You can also see the number of associated transactions by clicking the View Associated Entities dropdown next to each Income TCS rate.

GST 2.0 Rate Rationalization [India Edition]

To help smooth the transition to GST 2.0, we added in-app support for updating GST rates based on HSN/SAC codes. A dashboard banner shows a preview of the changes before migration, and you can download updated data in XLSX format for reference.

Bulk Validate HSN/SAC Codes [India Edition]

To simplify GST compliance, you can now correct invalid HSN/SAC codes for the current return period or a selected date range via HSN Summary of GSTR-1. The new HSN/SAC Update History section in the GST Filing dashboard helps you track validations and updated transactions.

Create Local Taxes [Mexico Edition]

You can now create taxes governed by State and Municipal authorities, separate from the Federal SAT. These local taxes can be applied as transfer (Taxes) or retention (TDS), depending on your transaction needs.

This year, we enhanced Settings to help you manage security, customer access, and communication more effectively.

Multi-Factor Authentication (MFA) in the Customer Portal

We enhanced the security of your customers’ accounts by introducing MFA in the Customer Portal. Admins of organizations can now make MFA mandatory, requiring customers to use a Time-Based One-Time Password (TOTP) in addition to their login credentials. This adds an extra layer of protection while keeping login simple and secure.

Sales Receipt Support in the Customer Portal

Your customers can now view and manage Sales Receipts directly in the Customer Portal. They can also forward, download, view attachments, print, and bulk download PDFs.

Send Payment Receipt PDFs Along With Payment Thank-You Emails

After completing an online payment, your customers will now receive payment receipt PDFs in the thank-you email, giving instant confirmation and reducing manual follow-ups.

We made improvements in reports to help you analyze data more effectively with clearer summaries, better exports, and enhanced view options.

Enhanced Export Preferences

Exporting reports just got better! You can now name exported files, display column headers on each page, and organize data across pages based on the Group By field for better readability.

Organization Logo in Reports

Add your organization’s logo to PDF exports and prints. Place it in the header or use the watermark option, adjusting its position, size, and intensity to give your reports a professional touch.

New Summary View in Reports

We added a summary view for Receivables reports. When grouping is applied, you can now see the total value of each group without showing individual transactions, making it easier to get a quick overview.

We introduced various other improvements across Zoho Invoice to make your day-to-day workflows smoother and more intuitive.

Leave Organization

You can now leave an organization from the Manage Organizations page. Admins who have enabled any integrations in the organization will need to disable them before leaving. 

Pin Columns in List Pages

Keep important data in sight! You can now pin up to 2 columns on list pages which have more than 8 columns for smooth horizontal scrolling.

New Language Support: Filipino and Bahasa Melayu

Zoho Invoice now supports Filipino and Bahasa Melayu. Update your language preferences under Settings > Organization Profile, with changes reflecting in the Customer Portal as well.

Custom Views for Sales Receipts

You can now create custom views for the Sales Receipts module by selecting which columns to display, making it easier to track and manage your data.

1. Out-of-scope and Non-GST Supply tax options are now supported in the India edition.
2. Tax Override is now available on the edit pages of invoices, recurring invoices, and credit notes.
3. Items, delivery challans, and credit notes have been updated with a cleaner design and improved functionality.

1. Our app is fully optimized for iOS 26, with a refreshed interface featuring liquid glass effects, rounded corners, floating tab bars, and more.
2. Generate invoices using voice commands.
3. Easily add items by scanning barcodes.
4. Collect payments with Tap to Pay by integrating Stripe in Singapore.

1. Detect invoice details automatically from screenshots.
2. Share invoices as cards instead of plain links when sending via WhatsApp.
3. Collect payments with Tap to Pay by integrating Stripe in Singapore.

1. Communication is essential in today's business world and Zoho Invoice has been a valuable asset in helping my sole proprietorship on that front. Once set up, it's really quick to create estimates, send invoices, and share statement summaries with my customers for review, improving efficiency.

— Derrik

    General Contractor, Derrik Reno's

2. Zoho Invoice has been a valuable addition to our business operations. It simplifies our invoicing process, enables efficient project-wise payment tracking, and provides clear financial visibility. Overall, it has proven to be a reliable and efficient solution for our invoicing needs.

— Vinodh Jeevanantham

    Founder, Incroft Solutions

3. I like how intuitive and scalable Zoho Invoice is for entry level small businesses and their customer service has been very responsive whenever I needed help. It's not AI driven, but real people answering my questions quickly!

— David Anderson

    Owner, Cobco Cabinets LLC

Celebrating MSMEs: Our #WallOfInspiration Campaign

To celebrate MSME Day, we rolled out the #WallOfInspiration campaign with Zoho Invoice, creating a space for businesses to share their lessons, affirmations, and defining moments from their journey. The campaign brought together voices from across the MSME community, sparking inspiration, shared learning, and meaningful conversations. A big thank you to everyone who participated and made this initiative truly impactful!

2025 was a year of expansion, refinement, and resilience, and this voyage is far from over. As we step into the new year, we remain committed to building tools that help small businesses stay compliant, get paid faster, and grow with confidence.

Thank you for being part of the Zoho Invoice voyage. We look forward to continuing this journey with you in the year ahead. Happy New Year!

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