Hello I work for Gale Nurse Staffing and we use Zoho for our payroll, IT, and feedback ticketing systems. We have an ongoing issue with our payroll and feedback tickets re-populating. Payroll inquiry tickets that have been responded to and closed, are popping up again as if they weren't. Our payroll and feedback reps are seeing the same tickets repeatedly sometimes almost hours later that they already replied to and closed out. We have confirmed with our customers that they are not repeatedly sending tickets.