cname problem

Hi Lawrence,

I have created a cname for my domain (support) and I have pointed it to customer4-support.zoho.com as written in the docs. I have then mapped the cname in the Support settings, all according to the docs.

However, when I access the cname, which is: support.sardiniatravel.net, it shows only the almost blank page of my server that a new web presence is about to come.
When I access Support from my CRM Plus screen, it goes to:
https://support.sardiniatravel.net/support/sardiniatravelnet/PortalLogin.sas
and says that this page does not exist.

Do I just have to wait until the DNS record updates (I have created the cname about 40 minutes ago) or is there any other problem? Maybe you could have a look?

thanks,