Communication unifiée et contextuelle avec Zoho One

Communication unifiée et contextuelle avec Zoho One



Bonjour à tous,
Dans cet article, vous allez voir comment Zoho-One vous permet de rester productif et vous aide à gèrer une communication unifiée et contextuelle.

      La communication efficace et contextuelle est un outil essentiel pour être productif. La communication dans une entreprise est protéiforme et dépend du sujet abordé. Surtout avec le télétravail, les gens se sont inscrits sur les différentes applications pour rester en contact avec leurs collègues. Par exemple, les groupes tchat permettent de discuter ou de s'organiser, ou des longs fils d'e-mails, qui parfois ne traitent même plus de l'objet de la communication.

Communication unifiée et contextuelle

      Chaque communication a un sujet différent, ainsi : le moyen de communication utilisé doit être cohérent avec le l'objectif et être efficace. La communication par e-mail ne crée que les empilements des e-mails et parfois on perd l'objectif de la communication. Zoho One vous offre Cliq, un service de messagerie unifiée qui fournit une conversation textuelle pour les personnes, les groupes et les canaux, les appels audio et vidéo pour les personnes et les groupes sur tous les appareils, et même le partage d'écran. Cliq est intégré à chaque application Zoho, vous pouvez ainsi communiquer de façon contextuelle et unifiée avec les collègues appropriés, afin d'effectuer un travail et améliorer la productivité.

Cliq à partir du tableau de bord de Zoho One

Cliq depuis le CRM dans Zoho One


Cliq dans Projects dans Zoho One


Cliq depuis le WorkDrive dans Zoho One


      Avec Cliq, Zoho One vous permet de communiquer sans basculer entre les applications Zoho One. Cliq vous permet de centraliser tous vos communications. Il vous permet de partager les fichiers, les images, les morceaux de code avec vos collègues en gardant tout sur un même niveau. Les différents canaux de communications dans Cliq, que ce soit au niveau de l'organisation, au niveau de l'équipe, au niveau personnel ou même hors de l'organisation permettent de garder le contexte de la discussion. Par exemple : vous pouvez créer un groupe d'annonce au niveau de l'organisation pour publier des informations au travers de l'organisation. Cliq vous permet de modifier l’accessibilité d’un canal en utilisant les autorisations pour donner accès selon un but ou un groupe spécifique.

      Les autres fonctionnalités tels que le partage d'écran, les appels audio ou les appels vidéo de Cliq vous permettent de communiquer en temps réel et d'une manière efficace mais également améliorer votre productivité. Partager des fichiers est une activité régulière dans une organisation et l'e-mail n'est plus la seule façon. Avec Cliq, le partage de fichiers devient plus simple que jamais. Vous partagez les documents que ce soit depuis votre bureau ou WorkDrive - une bibliothèque de documents Zoho. Cliq supporte tous les formats de fichiers comme, docx, pdf, png, etc. Avec les émoticônes et GIF, Cliq rendra vos conversations intéressantes et amusantes. Le tableau blanc intégré dans Cliq vous aide à partager vos idées en temps réel et à gérer des discussions fluides et transparentes.

      Taz est un chatbot, assistant personnel interne conçu pour vous aider dans vos tâches. Intégrez Taz dans des conversations simples ou de groupe, et il vous rappellera les événements du calendrier, notifications automatiques de partage des fichiers mais aussi la planification des réunions avec tous les membres d'une conversation de groupe.
      Avec Zia, l'assistante intelligente de Zoho One, vous pouvez effectuer des recherches dans des conversations individuelles ou de groupes.

      L'application mobile Cliq fonctionne parfaitement sur tous les principaux appareils pour assurer la synchronisation de la collaboration en équipe où que vous soyez.

      Cliq, le service de messagerie unifiée de Zoho One, permet à vous et à votre équipe, de communiquer d'une manière plus efficace, contextuelle et vous rendra plus productif, le tout depuis une plateforme unique !

N'hésitez pas à nous partager votre avis en commentaire,

L'équipe Zoho France


    • Sticky Posts

    • Collaboration sans faille avec Zoho One

      Bonjour à tous, Dans cet article nous allons voir comment Zoho One permet une collaboration à différents niveaux .       La façon dont nous travaillons évolue. À mesure que les entreprises se mondialisent, la plupart des activités sont menées en équipe.

    • Recent Topics

    • Login for test case

      Had a few questions regarding authentication test cases and couldn't find an answer in the the docs. 1. If an app like Zoho Creator requires authentication before providing access, do I need to create a login function and add it to each test case? 2.

    • Zoho / Outlook Calendar sync

      The current Marketplace -> Microsoft -> Meetings integration needs 2 changes. 1. The current language for the Two-Way sync option should be changed. It currently states, "Sync both your Zoho CRM Calendar and Office 365 Calendar meetings with each other."

    • Please make it easier to Pause syncing

      right now it takes 3 clicks to get there. sounds silly, but can you make it just 2 clicks to get it done instead? thats how dropbox does it, 2 clicks to pause instead of 3.

    • Customer members area

      Does FSM support a customer members area? If not what do you propose we use if we want the data used in FSM for customers to give them an area / login to see past orders, create new orders and general announcements.

    • Zoho Books-Accounting on the Go Series!

      Dear users, Continuing in the spirit of our 'Function Fridays' series, where we've been sharing custom function scripts to automate your back office operations, we're thrilled to introduce our latest initiative – the 'Zoho Books-Accounting on the Go Series'.

    • Desktop app doesn't support notecards created on Android

      Hi, Does anybody have same problem? Some of last notecards created on Android app (v. 6.6) doesn't show in desktop app (v. 3.5.5). I see these note cards but whith they appear with exclamation mark in yellow triangle (see screenshot) and when I try to

    • Notes created in mobile can no longer be accessed in desktop

      Working with a 2013 Mac running OS 10.14.6; Desktop Notebook version 4.5.3. Using Motorola Moto G Power 5G - 2024; Android app version 6.7 I have been using Notebook for some years. Starting several weeks ago, the notes newly created ion the phone can

    • Function #49: Manage varying installment payments using Zoho Books

      . Hello everyone, and welcome back to our series! Last week, we discussed automating the collection of fixed installment payments in Zoho Books. But what if your payment structure involves charging varying percentages of the invoice total as installments?

    • Zoho Writer - Option to Export as .zdoc format

      I've noticed that it's not possible to export a Zoho Writer Document in the .zdoc format. Isn't zdoc, Zoho Writer's own format? My use case is that I sometimes need to create quite complex documents with floating elements, which sometimes need to become

    • Is it possible for contacts to "Re-enter" a workflow in Zoho Campaign?

      We are currently working on a way to automatically add users to from one list to other lists based on specific criteria, but can't seem to find a native way of doing this so we are trying to use Workflows to do this. So, for example, if a user's status is set to "Active," then they should be added to the list "Active Users." If the same user's status is then set to "Paused," they should be added to the list "Paused Users" and removed from the list "Active Users." This works fine for the first go

    • Bulk upload images and specifications to products

      Hi, Many users have asked this over the years and I am also asking the same. Is there any way in which we can bulk upload product (variant) images and product specifications. The current way to upload/select image for every variant is too cumbersome.

    • Out of Office for Just One of My Alias Email

      Can I set up the Out of Office Reply for Just One of my Alias Email Addresses?

    • Can I map multiple Surveys into the CRM using the same fields?

      Hello, We are a healthcare practice that offers two distinct services (Nutrition and Primary Care). We use Zoho Survey for our lead generation form (Get Started Survey), which allows people to express interest in one of the two services and even allows

    • Dealing with API responses where integers have more than 16 digits

      Hi there How do I deal with an api response contaning an int or float with more than 16 digits (before any decimal places for a float). I constantly receive the response "Unable to cast the 'BigInteger' value into a 'BIGINT' value because the input is

    • Can't change form's original name in URL

      Hi all, I have been duplicating + editing forms for jobs regarding the same department to maintain formatting + styling. The issue I've not run into is because I've duplicated it from an existing form, the URL doesn't seem to want to update with the new

    • Need Inactive accounts to be visible in Reports in Zoho Books

      I N=need Inactive accounts to be visible in Reports in Zoho Books to do recons of the accounts but when i see the same they are not visible in the Accountant - Account Transactions report

    • unblock e-mail

      please unblock my e-mails info@meatnews.gr and myrtokaterini@meatnews.gr

    • Add Zoho Mail for users who do not need Zoho One

      We have licenses for ZOho One for teams that need to use the suite of products that Zoho One offers.  We have 8 more people who only need email access and we would like to add just a Zoho Mail.  They do not need the Zoho One license.  We are currently

    • ZML vs HTML Snippet - which is better?

      Are there certain use cases where one is better than the other?

    • Auto CheckOut Based On Shift.

      This Deluge script runs on a scheduled basis to automatically set the 'Actual_Check_Out' time for employees who haven't manually checked out. If the current time is past their scheduled 'Shift_End_Time', the script updates the check-out time to match

    • How to remove some users in zoho accounts

      How to remove some users in Zoho accounts.

    • Infinite loop of account verification

      Hi I can't do anything on my zoho account.  I always get this message Hi Sheriffo Ceesay As a security measure, you need to link your phone number with this account and verify it to proceed further. When ever I supply the details, it displays that the number is associated with another account. I don't have any other account on zoho so this is really annoying. 

    • Load PO_Date field (Purchase Order) with current date in Deluge

      Hi, I'm not a full time developer, just helping to customize our CRM, in the small company I work for. There must be something wrong with me, because I can't do something so simple as complete a field with the current date in a function using Deluge.

    • Zoho CRM in Microsoft Power Automate Custom Connector

      Hi everyone, I’m building a Power Automate flow that integrates Microsoft Bookings with Zoho CRM. The goal is to automatically create a meeting (event) in Zoho CRM whenever a new appointment is booked via Microsoft Bookings. To achieve this, I created

    • Spell check sucks

      Come on guys, it's 2024 and your spell check is completely retarded. You gotta fix it.

    • How to include total km for multiple trips in expense report.

      Whenever I create a mileage report it only shows the total dollar amount to be reimbursed. The mileage for each individual trip is included but I also need to see the total distance for all trips in a report? How do I do this?

    • Outgoing blocked: Unusual activity detected.

      I just made payment for my Zohomail Today and have been debited so i will like to be Unblocked because this is what it says (Outgoing blocked: Unusual activity detected) Thank you i await your swift responses

    • Zoho One Login Issue - Unable to receive OTP

      Hi Support Team, I am experiencing a unique login issue with Zoho One. I am attempting to log in from India using Zoho Login credentials provided by a USA-based client. Their Zoho account is hosted on a US data center. After entering the username and

    • Question Regarding Managing Sale Items in Zoho Books

      Good day, I was wondering about something. Right now, Zoho Books doesn’t seem to have a way to flag certain items as being on sale. For example, if I want a list of specific items to be on sale from October 1 to October 12, the user would have to export

    • In the Zoho Creator Customer Payment form i Have customer field on select of the field Data want to fetch from the invoice from based on the customer name In the Customer Payment form i Have subf

      In the Zoho Creator Customer Payment form i Have customer field on select of the field Data want to fetch from the invoice from based on the customer name In the Customer Payment form i Have subform update Invoice , there i have date field,Invoice number

    • Problem of Import Client Users From CRM and or Expense

      I am premium plan user on Projects. I have about 500 customers on Expense and CRM that integrated with each other. According to at below link, I am trying to import clients from CRM, system not allowed to select any customer. If I import from Expense,

    • Unable to see free plan option

      Hello Zoho Support Team, I hope you are doing well. I am trying to sign up for Zoho Mail, but I am unable to see the option for the free plan. Could you please guide me on how I can access or activate the free plan? Thank you for your assistance.

    • unblock my zoho mail account. outlines@zoho.com

      please unblock my zoho mail account, outlines@zoho.com

    • domain not verified error

      Hi when i try to upload a video from zoho creator widget to zoho work drive iam getting domain not verified error.I don't know what to do .In zoho api console this is my home page url https://creatorapp.zoho.com/ and this is my redirect url:www.google.com.Iam

    • equest to Disassociate Bigin from Zoho One and Migrate to Standalone (Upgrade to Bigin Premier – 3 Seats, Annual)

      Dear Zoho One Support Team, I’m writing to request your assistance to disassociate (remove) the Bigin application from our Zoho One organization while preserving all existing Bigin data. After the disconnection is successfully completed, we intend to

    • SMTP email sending problem

      Hello, I've sent emails before, but you haven't responded. Please respond. My work is being disrupted. I can't send emails via SMTP. Initially, there were no problems, but now I'm constantly receiving 550 bounce errors. I can't use the service I paid

    • billing

      hi, I am being billed $12/year, and I can't remember why. My User ID is 691273115 Thanks for your help, --Kitty Pearl

    • How to add receipts

      How to add receipts

    • Unable to enable tax checkboxes

      Hi Zoho Commerce Support, I'm writing to report an issue I'm having with the tax settings in my Zoho Commerce store. I've created several tax rates under Settings > Taxes, but all of them appear with the checkbox disabled. When I try to enable a checkbox,

    • Zoho Commerce - Enable Company Name and Tax Number collection for B2B orders in Global Edition

      Please enable Company Name and Tax Details option on checkout settings in Zoho Commerce Global Edition. It is still important to collect Company Name and Tax Number for B2B sales in many countries. My business is based in Ireland (in the EU) and I have

    • Next Page