Community Digest - agosto de 2022

Community Digest - agosto de 2022

Community Digest de agosto de 2022

¡Buenos días comunidad!

Esperemos que hayáis disfrutado de este mes de agosto con un pequeño descanso. Como os podéis imaginar la comunidad de Zoho ha seguido en actividad gracias a las ideas, preguntas y dudas de todos los usuarios que formamos parte de ella.

En el subforo de Zoho CRM y Zoho CRM Plus hemos vuelto a abrir hilos sobre el funcionamiento de los Widgets. ¿Ya has probado esta funcionalidad? Los Widget os permiten diseñar e incrustar en vuestro CRM datos provenientes de aplicaciones terceras de forma fácil utilizando nuestro Kit de desarrollo JS Software. 

También hemos hablado de formularios relacionados. ¿Estáis trabajando en un proyecto que incluye Forms y lo queréis vincular con datos de Zoho Analytics? Te invitamos a leer este hilo de conversación.

Pero ahora os queremos contar que ya falta MUY poco para Zoholics. ¿Todavía no te has enterado? Zoholics es la mayor conferencia de usuarios de Zoho que tiene lugar en todo el mundo y está pasando ahora. El 20 de Septiembre celebraremos Zoholics en España y en noviembre disfrutaremos de Zoholics Colombia y Zoholics Mexico. ¿Te apuntas?

¡Nos vemos por aquí y recordad que podéis publicar todas vuestras dudas en el foro!

Un saludo

Lorenza


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