Contact Exports Improvement
Suggestions for improving the contact export so that it can be used to review/audit data:
- A column indicating if "Show tickets from other contacts" is enabled - Because the system defaults this to on, we need to regularly audit this to make sure folks will not have access they shouldn't have. There is already a request to default this to off.
- A column indicating all secondary accounts they have access to (This would also need to include whether or not they have "show tickets from other contacts" for these accounts as well.