Hi,

I am using CRM Plus in organisation. And my problem is that I am creating one layout for particular section and I want to add some lookup fields to auto fill all details when I select the account or contact on when I am creating a new ticket. That's I am trying to do but I am not getting success.

And second problem is when we create a tickets on Desk so I don't want the notification on my agent email. So Ho do I stop this issue.

Regards,

Dharmendra