Hi,

I am trying to integrate my PBX system with ZOHODESK .
Below is my scenario:

 When Incoming Call is received by agent suppose [Ext. No. 2001], PBX API will send data to my web APP with following information Caller ID , Agent ID .
Now I want to send this information to ZOHODESK and create ticket as 

Caller ID  as Subject and Agent ID i.e 2001 is used to assigned ticket to him.

Could you please help me regarding ZOHO DESK API which can help me to accomplish above scenario.

Regards,

Team Goga