Hello Zoho support,

I wish to note an issue which one of our customers are facing. After inviting a user to the customer portal, this user is unable to enter a password to confirm the invitation. I have also tested and was also noting that the page appeared unresponsive when attempting to enter in a password (After following his invitation link myself).

 

Both of our configurations are Windows 7 and using IE 9.

 

I had also attempted to submit a support ticket on this item, but also had some issues after filling in information and submitting on the support popup which showed:

IE8: Shows invalid link page

Firefox: Goes to white screen on the support popup.

Chrome: Goes to white screen on the support popup.

 

Thank you for your time,

Jason Aldrich